Forbes Travel Guide

Independent luxury hospitality rating guide

Executive Trainer - U.S, English Speaking

Corporate & Technical TrainingUpdated on Nov 14

Full-timeAtlanta, GA, USANo salary listed

About the Job

Requirements

The candidate must currently reside in the contiguous United States, excluding Alaska, Hawaii, and U.S. territories, near a major international airport.
The candidate must have excellent fluency in English and strong written and verbal communication skills.
The candidate must have an extensive background and knowledge of operations in the hospitality industry, specifically luxury hotel, restaurant, and spa markets.
The candidate must have substantial luxury-level travel experience.
The candidate must have proven success driving results through training.
The candidate must demonstrate business acumen, technical aptitude, organizational ability, multitasking ability, and capacity to work independently and as part of a team.
The candidate must be proactive, insightful, independent, efficient, attentive to detail, dependable, flexible, adaptable to changing priorities, and able to follow through on commitments.
The candidate must have strong client relationship-building and managerial skills.
The candidate must have a confident presentation style and be able to react well under pressure, stay organized, use time efficiently, and manage competing demands.
The candidate must be proficient in Microsoft Office, including Word, Excel, and PowerPoint.
The candidate must be willing to travel domestically and internationally weekly, 15 to 20 days per month; this is non-negotiable.
The candidate must hold a valid U.S. passport, or be a U.S. permanent resident holding a passport permitting entry to countries in North America, Europe, and the Middle East.

Responsibilities

Perform a defined number of training sessions for hospitality and service-industry clients around the globe.
Conduct training for departmental groups at client properties, representing and interpreting Forbes Travel Guide standards for hotel, restaurant, spa, and ocean cruise ratings.
Communicate internally and externally as needed to prepare for training, and work with clients to determine the agenda, recommended attendance, and logistical plan.
Facilitate training with sensitivity to group dynamics and the property's current star rating to create a positive and motivating learning environment.
Consult with clients after training to determine future training needs and support retaining and obtaining future business.
Perform administrative tasks.
Enhance and create resources for the Learning and Development training library.
Assist in creating client programs and continuously enhancing Learning and Development offerings.
Represent and act as an ambassador of Forbes Travel Guide.

Desired Qualifications

Fluency in an additional language.
Previous experience in a Four-Star or Five-Star hotel in a leadership position at Director level or above.
Forbes Travel Guide Verified Luxury Practitioner Certification.

At Forbes Travel Guide, we are dedicated to celebrating and elevating excellence in hospitality. As the trusted global authority on luxury service, we empower professionals and organizations to deliver unforgettable guest experiences.

The Executive Trainer (US) is a dynamic individual who combines a successful and in depth training background with demonstrated strengths in hospitality, public speaking, relationship building and delivery of an exceptional learning and development product for Forbes Travel Guide. This role requires executing contracted hotel, restaurant, spa, and ocean cruise training to properties around the globe; a considerable working knowledge of Forbes Travel Guide standards and Star Rated properties; acting as a representative and ambassador of Forbes Travel Guide at all times; and enhancing and creating additional resources for the Learning and Development training library. The Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development offerings.

DEPARTMENT Learning and Development

LOCATION Currently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airport

TYPE Full Time minimum 50 hours per week

EXPERIENCE LEVEL 7 years or more

BENEFITS 401K, Dental, Health

Responsibilities

Perform a defined number of training sessions to hospitality and service industry clients around the globe
Conduct training to departmental groups within each client property to represent and interpret the Forbes Travel Guide standards for hotel, restaurant, spa and ocean cruise ratings
Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
Facilitate training with sensitivity to group dynamics and current star rating level to create a positive and motivating learning environment
Do follow up consultation with the client to determine future needs regarding training; provide integral support in retaining and obtaining future business
Perform various administrative tasks

Skills Required

Currently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airport
Excellent fluency in English with outstanding written and verbal communication skills
Fluent in an additional language desired
Has extensive background and knowledge of operations within the hospitality industry, specifically in the luxury hotel, restaurant, and spa markets
Previous experience in a Four-Star hotel or Five-Star hotel in a leadership position, Director level or above preferred
Substantial travel experience at the luxury level
Proven success in driving results through training
A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
Dependable, follows through on commitments, flexible and can easily adapt to changing priorities on notice
Excellent managerial skills and proven record of strong client relationship building
Strong and confident presentation style, reacts well under pressure
Extremely organized, uses time efficiently, is mature, self-motivated, and manages competing demands
Proficient in Microsoft Office (Word, Excel and PowerPoint)
Domestic and international travel weekly, 15 to 20 days per month (non-negotiable)
Holder of a valid U.S. passport, or a U.S. permanent resident (Green Card holder) and holding a passport permitting entry to countries in North America, Europe, and Middle East
Forbes Travel Guide Verified Luxury Practitioner Certification preferred. For more information about the certification, please visit the link below:

https://forbestravelguide.com/certifications/verified-luxury-certifications/

[]

About the Company

Forbes Travel Guide

Independent luxury hospitality rating guide

Forbes Travel Guide is a global source of luxury hospitality ratings. It evolved from the Mobil Travel Guide, which introduced the first Five-Star system in 1958 to evaluate hotels, restaurants, and spas. The guide uses anonymous, paid inspectors who assess properties against objective criteria. In 2009 it was acquired and digitized by Five Star Ratings Corporation, which rebranded the Mobil Travel Guide as Forbes Travel Guide through a licensing deal with Forbes Media. Since 2011 the focus has been on digital, global luxury travel ratings rather than print. The goal is to provide travelers with trusted, standardized luxury ratings and benchmarks for quality across the hospitality industry.

Company size: 201-500
Company stage: Series C
Total funding: $2M
Headquarters: Atlanta, GA
Founded: 1958

Recently Posted Jobs

Explore more opportunities at Forbes Travel Guide

See more jobs