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Jefferson Health

Academic health system

Registered Nurse Administrative Supervisor

Medical, Clinical & VeterinaryPosted on Nov 12
Full-timePhiladelphia, PA, USANo salary listed

About the Job

Requirements

  • Bachelor’s degree in Nursing.
  • Three years of nursing experience.
  • Knowledge of patient- and family-centered practice, including conveying respect and collaborating with patients, families, and designated care partners.
  • Knowledge of cultural awareness, including connecting effectively with people from diverse backgrounds and conveying respect.
  • Ability to communicate effectively, accurately transmit and interpret information, and use partnership language with patients and families about their health and care.
  • Ability to promote interdisciplinary collaboration.
  • Basic computer skills.
  • Basic Life Support certification from the American Heart Association.
  • Advanced Cardiovascular Life Support certification from the American Heart Association.
  • An active Registered Nurse license in Pennsylvania.
  • Ability to lift and carry 40–50 pounds, including pushing or pulling patients on beds or stretchers and assisting with lateral transfers.
  • Ability to stand and walk frequently to continuously, including walking 8–10 miles per shift for patient transporters; patient care providers may need to kneel, bend, squat, and perform CPR.

Responsibilities

  • Provide hospital-wide operational oversight across all shifts, facilitating patient movement, staffing, emergency management, clinical coordination, and collaboration across departments.
  • Plan, lead, and coordinate quality care and service from a hospital-wide perspective, and serve as liaison for departments without on-site leadership during off shifts.
  • Provide leadership, consultation, and collaboration with administrative directors and managers in a multidisciplinary environment.
  • Recognize patients and their families or designated care partners when providing safe, compassionate, coordinated care that respects their preferences, priorities, needs, cultural beliefs, and values.
  • Communicate with and support the interprofessional team, patients, families, and designated care partners; serve as a communication liaison for external callers and provide directions or resources to resolve their needs.
  • Follow Jefferson Health policies and procedures.
  • Lead operational activities across the organization, departments, units, and interdepartmental work, including coordinating patient movement and flow across the health system to the appropriate level of care with unit leadership.
  • Support department leadership in clinical excellence and safe care delivery, maintaining compliance with professional and regulatory bodies and hospital and department standards, including patient and family satisfaction; enforce strategies that sustain a patient-centered culture.
  • Communicate patient-experience quality feedback to staff and partner with the Nursing Leadership Team to improve colleague engagement and experience, including developing and implementing initiatives for professional staff, nursing, and other colleagues.
  • Partner with security services and administrative leaders to enforce workforce-safety and environment-of-care strategies for staff, patients, and families.
  • Collaborate with resource-management staffing coordinators to ensure optimal workforce deployment and review workforce staffing deployment decisions on an ongoing basis.
  • Balance schedules after self-scheduling, manage vacation requests, ensure holiday requirements are fairly distributed, address last-minute changes due to call-offs or surges, and reconcile MyTime and MySchedule before Director payroll sign-off.
  • Serve as a clinical resource on policies and procedures, patient standards, performance improvement, and risk-management issues.
  • Communicate accurately and appropriately with nursing staff and other health professionals in individual and group settings.
  • Support a culture in which staff feel appreciated, included, and valued.
  • Facilitate the goals and objectives of the Department of Nursing and the hospital.
  • Coach and support leaders and staff in continuous improvement; lead education and professional development for the administrative nursing leadership team, ensure annual mandatory education is completed on time, identify development opportunities, keep licenses and certifications current, and communicate operational changes and other time-sensitive information.
  • Coordinate the Supervisors across all three campuses.
  • Promote diversity and respect coworkers, patients, and families regardless of race, gender, sexual orientation, ethnicity, religious belief, age, or disability.

Desired Qualifications

  • A Master’s degree.
  • One year of demonstrated leadership and management experience.
  • One year of critical-care or emergency-room experience.
  • Adult Critical Care Registered Nurse certification through the direct-care pathway of the American Association of Critical-Care Nurses.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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