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Blank Street

Specialty coffee shop chain with app

Barista

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Experience in the customer service or hospitality industry.
  • Availability that meets the needs of the cafes.
  • For part-time employment, availability for 24 hours per week across 3 days, including 2 peak days.
  • For full-time employment, availability for 35 hours per week across 4-5 days, including 2 peak days.
  • You must be authorised to work in the United Kingdom.

Responsibilities

  • Provide consistent, welcoming, and engaging customer service to build a loyal customer base.
  • Prepare coffee and other beverages using the coffee program, coffee equipment, and products.
  • Complete training and follow proper food and beverage handling measures to maintain freshness and quality.
  • Maintain systems to prevent food and beverage waste, including following and adjusting par levels based on business peaks and lows.
  • Adhere to health and safety regulations and food safety standards.
  • Follow all product, service, and brand training playbooks.
  • Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, improve daily sales and operational profitability, and develop a loyal neighbourhood customer base.

Desired Qualifications

  • Weekend and holiday availability.
  • A friendly and enthusiastic approach to customer service.
  • Effective time and priority management during busy rush periods.
  • Experience creating coffee and other cafe beverages.
  • Problem-solving, multitasking, and communication skills.
  • Adaptability and willingness to learn.
  • Ability to work independently and in a team.
  • Ability to maintain store safety.

About the Company

Blank Street

Specialty coffee shop chain with app

Blank Street operates as a specialty coffee brand focused on small, cost-efficient locations and quick, premium service. It sells high-quality coffee and fresh, locally sourced food in cities like New York, London, Boston, and Washington, D.C. Its product works through a combination of carefully sourced specialty coffees, fast preparation from compact carts or shops, and a technology layer (order ahead, customized drinks, schedule orders, and loyalty through the Blank Street app) to streamline purchasing and reward regular customers. The company differentiates itself by running smaller, lower-overhead outlets to cut costs and pass savings to customers and employees while paying baristas above-market wages, and by leveraging tech to enhance convenience and loyalty. Its goal is to redefine the coffee shop experience by combining quality, affordability, and strong customer service at scale across major cities.

Company size
501-1,000
Company stage
Series B
Total funding
$127M
Headquarters
New York City, New York
Founded
2020

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