Instructional Designer & Facilitator

At A Glance

Channel Partners is looking for a creative and driven Instructional Designer to join our LG Home Appliance Learning & Development team. In this role, you’ll bring learning to life by designing and delivering engaging, high-impact training that helps retail teams succeed and deliver exceptional results for our clients.

You’ll build e-learning in Articulate Storyline and Rise, publish it to our LMS, and lead live and virtual sessions. You’ll collaborate with program teams, subject matter experts, and creative partners to turn complex information into clear, compelling learning experiences across digital, mobile, and instructor-led platforms.

This role requires working at the Alpharetta, GA office 2-3 days per week.

Minimum Pay

USD $75,000.00/Yr.

Maximum Pay

USD $85,000.00/Yr.

What We Offer

• Bi-weekly pay and early wage access  - get paid when you need it!
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Partner with program teams to assess learning needs and identify performance gaps
• Design and develop training solutions, including e-learning courses, webinars, and instructor-led programs
• Build e-learning hands-on in Articulate Storyline and Rise, from storyboard through final build
• Publish courses to SCORM and test tracking and reporting in the LMS, including content moving to our new LMS
• Deliver instructor-led training in person and virtually to retail teams, and support train-the-trainer sessions
• Create storyboards, scripts, graphics, and multimedia content that bring learning to life
• Collaborate with subject matter experts and clients to translate content into effective training experiences
• Evaluate emerging AI tools and technologies for instructional design and content development, and recommend solutions that improve efficiency, quality, and learner experience
• Pilot and integrate AI-assisted authoring, content generation, and personalization tools into the instructional design workflow where appropriate
• Build comprehensive curriculum and training roadmaps aligned to business goals
• Develop facilitator guides, participant materials, and presentation decks
• Use Adobe Creative Suite and multimedia platforms to support interactive learning
• Deliver training content optimized for mobile devices and remote audiences
• Measure training effectiveness and continuously improve content based on data and feedback
• Manage multiple projects from concept through delivery in a fast-paced environment
• Partner cross-functionally with trainers, content creators, and video/media teams

What You'll Bring

Experience and Education:

• Bachelor’s degree preferred or equivalent professional experience
• Hands-on, current experience building e-learning in Articulate Storyline and Rise
• Experience publishing courses to SCORM and confirming tracking works in an LMS
• Experience delivering live training, both in person and virtual, to adult learners such as retail or frontline teams
• Portfolio showing Storyline or Rise work and live training experience
• Strong background in instructional design, adult learning principles, and curriculum development
• Experience creating both digital and instructor-led training programs
• Experience working in a fast-paced, multi-project environment
• Experience with Adobe Creative Suite (Photoshop, InDesign, etc.)
• Familiarity with mobile learning platforms and technologies preferred
• Retail or home appliance/product knowledge is a plus
• Comfortable presenting to groups and using tools such as teleprompters or virtual platforms

Skills and Attributes:

• Ability to translate complex information into engaging, easy-to-understand learning experiences
• Strong communication skills with the ability to present clearly and confidently to diverse audiences
• Creative mindset with a talent for storytelling and designing impactful learning content
• Highly organized with the ability to manage multiple priorities and deadlines effectively
• Adaptable and energized by working in a fast-paced, evolving environment
• Collaborative approach with the ability to influence stakeholders across teams
• Detail-oriented with strong editing, proofreading, and quality control skills
• Analytical thinker who uses data and feedback to continuously improve outcomes
• Technically proficient and comfortable working across a variety of learning tools and platforms
• Proactive, solution-focused mindset with a strong sense of ownership and accountability
• Ability to travel, including overnight travel up to 20%
• Flexibility to work evenings and weekends as needed
• Ability to navigate store environments and assist with product demonstrations when required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly sit, stand, walk, bend over, grasp, talk and/or hear, and drive
• Lift and carry up to 20 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.

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