Full-Time

Business Development Manager

Fitness Industry

Zenoti

Zenoti

1,001-5,000 employees

Cloud-based SaaS for salons and spas

Compensation Overview

$80k - $95k/yr

+ Bonus

Seattle, WA, USA

In Person

Willingness to travel regionally for events, conferences, and meetings.

Category
Business & Strategy (1)
Required Skills
HubSpot
Salesforce

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Requirements
  • 5+ years of experience in the fitness industry
  • Proven existing network of gym owners, studio operators, or fitness brand decision-makers
  • Track record of using relationships and events to generate business opportunities
  • Natural networker and connector — energized by meeting new people and building community
  • Strong communication and storytelling skills; able to convey Zenoti’s value clearly and compellingly
  • Organized and self-directed — able to manage a regional territory and events calendar independently
  • Comfortable with CRM tools (Salesforce, HubSpot) and tracking pipeline activity
  • Willingness to travel regionally for events, conferences, and prospect meetings
Responsibilities
  • Industry Networking & Relationship Building: Leverage your existing network and continuously build new relationships with independent gym operators, multi-location fitness brands, franchise groups, and key ecosystem players (equipment vendors, consultants, fitness associations). Be the face of Zenoti in the fitness community.
  • Local & Regional Event Activation: Identify, plan, and execute local events — roundtables, lunch-and-learns, gym owner meetups, and co-branded partner events — that bring qualified prospects into Zenoti’s orbit. Own the event calendar from ideation to follow-up.
  • Industry Conference & Trade Show Presence: Represent Zenoti at key fitness industry events (IHRSA, Club Industry, Boutique Fitness Summit, etc.). Work the floor, set meetings, and ensure Zenoti is a recognizable and respected name in every room you enter.
  • Pipeline Generation: Convert relationships and event attendees into qualified opportunities. Hand off warm, well-documented leads to the Account Executive team with full context and deal-readiness notes. You’re measured on pipeline created, not deals closed.
  • Partner & Channel Development: Identify and cultivate strategic partnerships with fitness equipment brands, POS providers, gym design firms, and fitness consultants who can refer Zenoti to their clients.
  • Market Intelligence: Stay close to what’s happening in the fitness industry — who’s growing, who’s struggling, what operators care about — and feed those insights back to marketing and product.

Zenoti is a cloud-based software provider for salons, spas, and med spas that offers a full SaaS platform to run business operations. It serves over 12,000 businesses in more than 50 countries, providing tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control. The product works as a cloud-hosted subscription service, delivering features such as online booking, self-check-in, e-payments, and digital reviews, with 24/7 support and assistance with data migration. Zenoti differentiates itself by delivering an integrated, end-to-end suite tailored to beauty and wellness businesses, enabling touchless interactions and centralized management across locations. Its goal is to help clients enhance customer experience, unify their brand, and automate front-desk tasks to run their operations more efficiently and grow globally.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$331M

Headquarters

Bellevue, Washington

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • Zenoti says 30,000 businesses across 50 countries generate billions of appointments and transactions.
  • April 28, 2026 AI agents convert one-in-three missed calls and recover chargebacks automatically.
  • Fitness expansion and AI-driven growth claims create cross-sell upside beyond salons and medspas.

What critics are saying

  • March 2026 layoffs reports show Zenoti cutting support, sales development, and administrative roles.
  • Medspa and fitness incumbents can copy AI features quickly, eroding Zenoti's differentiation by 2027.
  • If AI bookings and payments disappoint, enterprise customers will reconsider switching costs and renewals.

What makes Zenoti unique

  • Zenoti's September 30, 2025 AI Workforce embeds agents across bookings, payments, and charts.
  • Zenoti's April 28, 2026 medspa suite unifies consultation, receptionist, disputes, and scheduling workflows.
  • Zenoti's February 3, 2026 fitness expansion reuses one platform across beauty and club operators.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
PR Newswire
Aug 13th, 2026
Zenoti launches predictive AI to forecast guest churn and optimise staffing across 30,000+ beauty businesses

Zenoti, a platform for beauty and wellness businesses, has launched Predictive Intelligence, a suite of AI agents designed to forecast guest churn, optimise staffing, and predict inventory needs. The technology serves over 30,000 businesses globally. The system comprises three agents: Retention Risk identifies at-risk guests through declining visit patterns; Staffing forecasts demand based on booking velocity and seasonal trends; and Inventory predicts product needs from consumption patterns and upcoming appointments. The platform draws on data from billions of appointments and transactions across its client base. According to CEO Sudheer Koneru, the shift moves operators "from reacting to anticipating" business challenges. Zenoti's unified platform integrates booking, payments, marketing, memberships, inventory management, and conversational intelligence from customer interactions.

Zenoti
May 11th, 2026
Zenoti among fast company's most innovative for 2026.

Zenoti among fast company's most innovative for 2026. Its AI Workforce is the bet behind the recognition: nine purpose-built agents handling the moments where revenue escapes a beauty or wellness business. Zenoti is listed in the Business Services category alongside Dell, HubSpot, and Schneider Electric, with artificial intelligence (AI) as the through line connecting this year's Business Services honorees.

PR Newswire
Apr 28th, 2026
Zenoti launches AI workforce with 10+ agents to automate medspa operations across 11,000 locations

Zenoti has expanded its AI workforce with a suite of specialised agents designed for medspa operations. The platform, used by over 11,000 medspas worldwide processing billions in annual bookings, now offers AI agents covering consultations, charting, reception, lead management, dispute resolution and business strategy. Key additions include AI Scribe for automated medical notes, AI Receptionist converting one in three missed calls into bookings, and AI Dispute Manager for automatic chargeback recovery. Predictive agents use machine learning trained across 30,000 businesses to forecast inventory needs, identify at-risk patients and optimise staff scheduling. The agents operate within a single platform, sharing data and context without additional integrations. The expansion represents the most significant AI capability advancement in the wellness software industry, according to Zenoti.

Zenoti
Apr 3rd, 2026
Zenoti is heading to amspa 2026 - here's what we're bringing.

Zenoti is heading to amspa 2026 - here's what Zenoti is bringing. Zenoti is heading to the American Med Spa Association Annual Conference 2026 at Wynn Las Vegas, April 9-12. Stop by Booth #1005 for live demos of its AI Workforce - nine purpose-built agents that close revenue leaks in charting, lead management, front desk, and more. Plus: a must-attend education session on April 11, complimentary champagne, and an exclusive VIP evening at The Sphere. Cheryl Cole

Aesthetics Journal
Mar 6th, 2026
Zenoti applauds the best aesthetic initiatives at The Aesthetics Awards

Zenoti applauds the best aesthetic initiatives at the aesthetics Awards. * March 6, 2026 Patient booking software company Zenoti has been named as sponsor of Best Initiative/Strategic Project at the Aesthetic Awards. The Zenoti Award for Best Initiative/Strategic Project in Aesthetics will recognise companies, associations and other bodies in aesthetics that have had a positive impact on the specialty in the last year. This could be through influencing regulation, developing standards, ESG initiatives, promoting best practice, raising public awareness, safety initiatives and promoting aesthetics as a medical activity. Quick links: March 5, 2026 March 4, 2026 March 3, 2026 March 2, 2026 February 27, 2026