Product Manager - Netzero
$125k - $156k+ Annual bonus + Equity award + $700 home-office setup allowance
Mid
New York, NY, USA
In Person
ProductProduct Management
Company Historically Provides H1B Sponsorship
About the job
Requirements
- At least 3 years of experience as a Product Manager, preferably in an agile, business-to-consumer digital product organization.
- At least 3 years of experience owning end-to-end product features, including back-office workflows, backend system requirements, data needs, and front-end functionality.
- Strong ability to partner effectively with engineering teams and clearly communicate technical and product requirements.
- Experience working cross-functionally across operations, analytics, design, and engineering teams.
Responsibilities
- Own and deliver internal tools and platform features end to end, from defining back-office and operational requirements through development, launch, and iteration.
- Write clear user stories and product requirements that support operations, chatbot, and artificial intelligence workflows across the operations ecosystem.
- Partner with operations, promotions, analytics, user interface and user experience, and engineering teams to identify gaps in existing back-end systems and internal workflows, and translate those needs into scalable product solutions.
- Support chatbot and artificial intelligence initiatives by collaborating with a Senior Product Manager, operations, and engineering to define use cases, workflows, and tooling that enable automation and intelligent support experiences.
- Use data, research, and operational insights to inform roadmap priorities and measure product success against defined key performance indicators.
- Design and articulate internal user flows, edge cases, and operational journeys to ensure high-quality, efficient, and intuitive tooling for internal users.
- Partner with engineering teams to build scalable Salesforce-based workflows and additional internal tool platforms that improve operational efficiency and accuracy.
- Work with third-party partners as needed to enhance or extend internal tools and operational capabilities.
- Contribute to go-to-market planning for internal tool launches, ensuring operational readiness, documentation, and successful adoption by internal teams.
- Develop a deep understanding of the platform, operational processes, and the role internal tools play in enabling real-money gaming experiences.
- Independently drive problem discovery, requirements definition, and delivery of internal tools while aligning with senior product leadership and cross-functional partners.
Desired Qualifications
- Experience building products for internal or operational users, such as promotions, customer support, risk, compliance, or content teams.
- Familiarity with Salesforce-based tools or customer relationship management or content management system platforms.
- Exposure to artificial intelligence, automation, or chatbot-related product initiatives, with the ability to support more senior product leadership in this space.
- Experience in the online gaming, betting, or casino industry.
About the company
Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.
Company Size
10,001+
Company Stage
Growth Equity (Venture Capital)
Total Funding
$5.2B
Headquarters
Huangpu, China
Founded
1995
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Simplify's Take
What believers are saying
- Fanatics Sports & Casino launched September 2, 2026, broadening monetization beyond merchandise.
- Fanatics Collectibles opened Paris flagship plans after London's success, expanding global premium retail.
- NFL added Fanatics as official betting operator, validating the company's sportsbook ambitions.
What critics are saying
- Three antitrust suits were dismissed September 30, 2026, but Panini's case still threatens.
- Fanatics laid off 286 Florida workers for Riverview closure effective March 1, 2026.
- Sportsbook and prediction-markets integration intensifies rivalry with DraftKings, FanDuel, and regulators.
What makes Fanatics unique
- Fanatics controls leagues, teams, and factories through vertical commerce, not simple retail markup.
- Fanatics signed long-term NFL, UEFA, FIFA, and Ryder Cup rights in 2026.
- Fanatics China pairs Hillhouse Capital with local manufacturing and Shanghai operations.
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Benefits
- Work Life Balance - At Fanatics we place our focus on results and empowerment and encourage you to enjoy your time on and OFF the field with our competitive time off policies.
- Recognition and Rewards Program - Fanatics values our internal fans too! Our programs are designed to thank and reward Fanatics athletes for their hard work and commitment to winning as a team.
- Company Sponsored Events - From breakfast to happy hour and every hour in between – Fanatics employees can enjoy time together at one of our many company events.
- Fanatics.com Employee Discount - As an employee you will receive a special discount on all of your favorite sports merchandise and memorabilia.
- Give Back - Fanatics cares about the fans around us. We encourage you to partner up with your teammates in giving back and serving the communities where we work and play.
- Meet & Greets - You never know who will show up to the office. You might just meet one of your all-time favorite athletes.
- Invest in You - Here at Fanatics we want you to accomplish your goals. We offer tuition reimbursement.
- Healthy Lifestyle - Fanatics cares about helping and supporting our teams in their busy lifestyles. Through wellness relationships with fitness and weight management partners we are here to support you in whatever your lifestyle goals.
- Wellness Coverage - Your health is important to you – and it’s important to us too! We offer a number of benefit plan options for convenience and flexibility.
- Financial Security - Through our plans, Fanatics offers you a way to budget for health care expenses that you’d typically pay for out of pocket.
- Retirement - The sooner you begin planning for your retirement, the better. Fanatics offers generous plans to help you prepare for the future.
- Network of Support - Fanatics understands that sometimes you may need someone in your corner. Through the Life Assistance Program, you and your family have access to support 24 hours a day, 7 days a week.