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Chewy

Online pet supplies retailer with subscriptions

Maintenance Manager

Equipment MaintenanceConfirmed live in the last 24 hours
Full-timeHouston, TX, USANo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent work experience.
  • At least 5 years of experience leading maintenance or operations teams in a warehouse or factory.
  • At least 5 years of experience working with material handling equipment such as conveyors and powered industrial trucks.
  • Experience using information systems and data to measure and improve key performance indicators.
  • Ability to provide a high level of customer service to cross-functional partners.
  • Ability to support multiple high-priority projects simultaneously in a fast-paced environment.
  • Ability to work a schedule that may include weekends, nights, and holidays.
  • Ability to travel as needed.

Responsibilities

  • Lead a team responsible for the reliability and performance of general warehouse assets and production equipment in an e-commerce fulfillment center.
  • Apply data to measure and grade team performance.
  • Handle high-severity downtime events and lead root cause analysis and corrective actions.
  • Lead preventative and reactive equipment repairs.
  • Influence continuous improvement projects targeting key performance indicators such as injury rates, equipment uptime, mean time to repair, and system capacity.
  • Initiate capital expenditure projects supporting high-level building and network projects.
  • Direct maintenance procurement activities and coordinate expenses to ensure metrics are met or exceeded within the prescribed budget.
  • Partner with internal and external team members to achieve business objectives and observe third-party vendors performing work.

Desired Qualifications

  • A master's degree.
  • Experience maintaining electromechanical material handling systems.
  • Experience maintaining industrial control systems.
  • Experience maintaining electrical systems.
  • Competence using a computerized maintenance management system.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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