Engineering Manager - Payment Services

ABOUT TIDE

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, German and French SMEs
• Over 2 million members globally and rapidly growing
• Over $300 million raised in funding
• 3,000 Tideans globally
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

ABOUT THE TEAM

The Accounts team is the platform layer behind how members open, manage, and understand their accounts at Tide. It owns account opening, regulatory compliance, account management, account switching (CASS), and the full transaction experience: the timeline at the centre of the app, transaction details and counterparty information, transaction history, statements, and exports. Every member who opens the app and looks at their balance or recent activity relies on this team. Tide is a global product used across regions, so the team works with different banking partners, regulatory regimes, and account structures, and it sits on top of Tide’s core ledger.

As an Engineering Manager at Tide, you will lead the Accounts team. You will set its technical direction, own its delivery and reliability, and grow its engineers across backend, mobile, and web.

This is a product-facing platform team. A large share of the work shows up directly in the app, so you will work closely with product and design. It is also a financial system: a transaction that renders wrongly, a statement that does not reconcile, or an export that misses a record is a correctness problem, not a cosmetic one.

WHAT YOU'LL BE DOING

• Leading the Accounts team across backend, Flutter mobile, and Angular web, setting its technical direction and holding it to delivery.
• Defining and maintaining the interface with the ledger: what the ledger guarantees, how Accounts services consume it, and who owns which data and schemas.
• Owning account opening, account management, and account switching (CASS), including the regulatory compliance that comes with them.
• Owning the member-facing transaction experience end to end: the timeline, transaction details, counterparty information, transaction history, statements, and exports.
• Setting technical direction for services that are read-heavy, data-rich, and tightly coupled to the app: performance, pagination and search at scale, data consistency with the ledger, and long-term architecture.
• Owning system stability and operational reliability for your services: SLOs, observability, on-call practice.
• Partnering with product, design, compliance, and operations to make sure what we ship is accurate, supportable, and compliant across all markets.
• Growing engineers at every level, across backend, mobile, and web. The team spans early-career through senior.
• Partnering with other teams at Tide that build on the Accounts platform, such as investment accounts and savings accounts, so the platform meets their needs.
• Aligning with other EMs across Banking on shared platform and infrastructure decisions. 

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

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