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Yai

Special education school with integrated therapies

Direct Support Professional

Full-Time
$18/hr
Entry
Queens, NY, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • Must be at least 18 years of age.
  • Ability to meet essential physical demands of the position, including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; using hands to handle, finger or feel objects, tools or controls; assisting with lifting or moving individuals of any weight with assistance from mechanical lifts or other equipment; pushing individuals in wheelchairs; lifting or moving up to 25 pounds on occasion; and implementing emergency interventions as required by a person’s Behavior Support Plan, including lifting or moving individuals of any weight with or without equipment or other staff.
  • Effective written and oral communication skills, including the ability to document services provided for billing and tracking purposes.
  • Enthusiasm for working with people with intellectual and developmental disabilities, willingness to take initiative, and the ability to demonstrate positivity, patience, empathy, and compassion in interactions.
  • Ability and willingness to assist with a variety of supports and activities of daily living, including regular exposure to and handling of various bodily fluids.
  • Basic computer skills, including email and use of Workday and related systems such as Digital Agency.
  • Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised within one year of appointment.
  • Must hold or obtain and maintain additional certifications required by the program assignment and people supported, such as Choking – Return Demonstration, Approved Medication Administration Personnel, Diabetes Care, CPR, or Tube Feeding, within one year of appointment.
  • Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision.
  • Ability to remain calm in stressful situations and work in a high-energy, fast-paced environment.
  • Ability to work beyond regularly scheduled hours or shifts and report as scheduled on holidays, during inclement weather, or during emergencies to maintain minimum program coverage, unless otherwise authorized.
  • For assignments requiring transportation of supported individuals, must hold or obtain and maintain a valid driver’s license and van certification based on the position, location, and program.
Responsibilities
  • Assist individuals in maximizing their strengths, interests, and abilities; uphold their personal rights; provide emotional support; and build positive relationships.
  • Support people in meeting personal quality-of-life goals, use person-first communication, encourage socialization, and facilitate activities that build community connections.
  • Supervise, protect, and care for individuals at all times; maintain program protection guidelines; facilitate fire-safety learning and training; and identify and appropriately escalate signs of potential harm to self or others.
  • Provide appropriate supervision, manage crisis situations, and adhere to applicable policies, procedures, and regulations to ensure health, wellness, and safety.
  • Provide support in varied settings according to individualized service and behavior support plans, using support skills for people with varying levels of need and applying OPWDD Core Competencies.
  • Implement person-centered individualized plans, protective oversight safeguards, Behavior Support Plans, Staff Action Plans, and Life Plans.
  • Maintain a clean, safe, and organized therapeutic environment.
  • Use safe and appropriate handling procedures and implement infection-control protocols.
  • Provide personal care and assistance with activities of daily living, including bathing, dressing, toileting, personal hygiene, laundry, and housekeeping.
  • Administer medication as prescribed and in accordance with applicable guidelines.
  • Teach and develop skills for supported individuals.
  • Support person-centered advocacy.
  • Assist with communication and self-expression and help resolve disputes among individuals.
  • Facilitate ethical decision-making.
  • Supervise or plan and prepare balanced meals and snacks in accordance with dietary restrictions and individual guidelines, including modified diets and liquid consistencies.
  • Transport and escort individuals to recreational activities, medical appointments, home visits, volunteer sites, employment sites, and other locations.
  • Assist people with purchases and safeguard personal allowance funds and other provided funds.
  • Develop specialized clinical knowledge for person-specific needs, including supporting adults, challenging behaviors, autism spectrum disorders, and complex medical needs.
  • Implement Behavior Support Plans as written by the Behavior Intervention Specialist.
  • Collect, record, and summarize data on observable behavior.
  • Observe and report behavioral changes, signs, and symptoms to the clinical or leadership team.
  • Provide feedback and communicate programmatic needs to the support team and participate in team meetings.
  • Complete and maintain required training and certifications and apply the related skills.
  • Review communication logs daily and enter events, progress notes, services, and other information; collect and enter operational data in an electronic health record such as Digital Agency or Electronic Medication Administration Records.
  • Complete required paperwork and documentation accurately and within applicable timeframes, including notifications, logs, incident reports, file updates, maintenance requests, phone calls, and incident tracking.
  • Use foundational teaching skills, including Explain, Model, Observe and Evaluate, task analysis, essential skills, supports, modifications, and progressive teaching.
  • Apply person-centered thinking and understand behavior as communication to support positive interactions and prevent escalation.
  • Comply with Federal, State, Local, and other applicable regulatory requirements, including the Health Insurance Portability and Accountability Act.
  • Report facility maintenance, upkeep, and safety concerns to the Program Supervisor or designee.
  • Consult with program leadership, clinical staff, and direct support staff to ensure streamlined care.
  • Use approved YAI and OPWDD verbal, environmental, and physical intervention techniques, including take-downs, to respond to challenging or self-injurious behavior while protecting supported individuals, staff, and others.
  • Provide coverage for other direct support staff, including at another YAI or off-site location such as a hospital, and remain on shift when needed to maintain minimum coverage.
  • Participate in treatment-plan development when applicable.
  • Operate a YAI motor vehicle when required for the assignment to transport individuals to or from programs, residences, community locations, or other sites.
  • Perform other assigned duties.
Desired Qualifications
  • High school diploma or educational equivalent.
  • Work or life experience supporting people with intellectual or developmental disabilities.

About the company

Yai's Manhattan Star Academy (MSA) is a private, non-profit day school within the YAI Network that serves students aged 3 to 21 with developmental disabilities. It combines academics with therapies (occupational, physical, speech, counseling) in a Montessori-inspired, developmentally based curriculum, using small classes and sensory-friendly facilities with technology to track progress. The school includes a transition and vocational program to prepare students for life after graduation. Its differentiators are the integrated therapeutic model, a specialized environment for neuro-developmental needs, and a continuous education path from early years through post-secondary readiness.

Company Size

51-200

Company Stage

Seed

Total Funding

$330K

Headquarters

New York City, New York

Founded

2023

Get referred to Yai

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • STAR generated new adult-transition demand after its July 2025 launch.
  • YAI's FY2025 filings show educational revenue reaching $51.7 million.
  • MSA still advertises rolling admissions, signaling continued parent demand in Manhattan.

What critics are saying

  • MSA depends on YAI for $1.05 million annual management support and operations.
  • YAI's FY2025 educational revenue concentration rises if New York tuition reimbursement weakens.
  • Special-education staffing remains tight; MSA is hiring teachers, therapists, and social workers now.

What makes Yai unique

  • MSA's 8:1 classes pair academics with OT, PT, speech, and counseling.
  • YAI's STAR program, launched July 2025, extends transition services through age 21.
  • YAI management supports MSA with finance, HR, IT, training, and fundraising.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

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