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TSC

Global CX agency building customer journeys

Engineering Manager - RF & Radar Products

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Bachelor of Science (BS)
Plymouth, MA, USA
In PersonOnsite role in Plymouth, Massachusetts.
Engineering ManagementEngineering Leadership
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • A Bachelor of Science in Engineering or a related discipline, with a minimum of 10 years of experience in the Department of Defense industry, or a combination of years of experience and education.
  • At least 5 years of experience managing a multidisciplinary engineering team.
  • Demonstrated technical leadership and subject matter expertise.
  • Demonstrated experience developing and deploying engineering processes and practices.
  • A proven background in RF/microwave design, radar system architecture, or electronic warfare payload development.
  • U.S. citizenship is required, and the candidate must be able to obtain and maintain a Department of Defense security clearance.
Responsibilities
  • Serve as the day-to-day operational execution lead for the Commercial Product Cell engineering organization, translating the Chief Engineer’s vision and long-term technical strategies into weekly priorities and sprint deliverables.
  • Directly manage, mentor, and resource a multidisciplinary team of hardware and software engineers to maintain productivity and accountability.
  • Provide hands-on subject matter expertise oversight for RF/microwave systems, radar architectures, and electronic warfare payloads across non-recurring engineering and production activities.
  • Drive projects from concept and board-level design through field demonstrations, qualification, and transition to production for defense and commercial platforms.
  • Support internal research and development programs, assist with technical proposals, and assess industry requests for information to align product builds with strategic customer demands.
Desired Qualifications
  • Experience with mobile ad hoc networking, radar, signals intelligence, and/or electronic warfare product development.
  • Experience managing resources across different geographical areas.
  • Experience working in both Department of War and commercial industry.
  • Experience qualifying and transitioning a design or product from engineering to production.
  • Experience developing and improving engineering and engineering-management processes.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement