PlanetArt

E-commerce platform for personalized products

Office Administrator

Administrative SupportConfirmed live in the last 24 hours

Full-timeWoodridge, IL, USA

About the Job

Requirements

A high school diploma or equivalent is required.
Two or more years of experience in an administrative, clerical, receptionist, front desk, or customer service role is preferred.
Experience in a warehouse, manufacturing, distribution, or similar environment is a plus.
Strong customer service and interpersonal skills are required.
Professional and effective verbal and written communication skills are required.
Basic to intermediate proficiency with Microsoft Office, including Word and Excel, is required.
Strong organizational skills and attention to detail are required.
Ability to manage multiple priorities in a fast-paced environment is required.
Ability to work independently and know when to escalate an issue is required.
Ability to maintain confidentiality and exercise good judgment is required.
Ability to remain calm and professional when handling difficult situations is required.
Ability to work on-site five days per week, Monday through Friday, is required.
The role involves occasional lifting of up to 20 pounds, regular computer use, and regular sitting and standing.
The role requires regular interaction with team members in person, by phone, Zoom, Slack, or email.
The role may require occasional exposure to the warehouse.
The role may require occasional additional hours during Peak, November through December.

Responsibilities

Greet and assist employees, visitors, candidates, vendors, and guests in a professional and courteous manner.
Serve as a front-line resource for employees, particularly warehouse employees arriving at the facility each morning.
Answer incoming phone calls and emails and direct questions to the appropriate person or department.
Respond to routine facility and administrative questions and appropriately escalate issues when necessary.
Perform general clerical and administrative duties, including data entry, filing, scanning, copying, and document preparation.
Maintain accurate information in company systems, spreadsheets, and databases.
Manage incoming and outgoing mail, packages, and deliveries, including coordinating pickups.
Perform daily opening and closing duties for the office as assigned.
Submit and follow up on routine facility or maintenance requests.
Assist Human Resources with employee events, meetings, training, celebrations, and recognition activities.
Prepare materials, communications, sign-in sheets, and other items for employee activities.
Support new-hire welcome activities and employee milestone recognition.
Help maintain a professional and welcoming environment for employees and visitors.
Assist with local errands and other administrative tasks as needed.
Follow company policies, procedures, and safety requirements.
Track and maintain office supplies and submit requests for replenishments when necessary.

Desired Qualifications

An associate degree is preferred.
Bilingual English and Spanish is preferred.

Office Administrator

PlanetArt · Woodridge, United States · Full-time · Posted 2026-10-29

Workplace: on_site

Department: Human Resources

Description

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview

PlanetArt is seeking a reliable, professional, and service-oriented Office Administrator to support our Woodridge facility. This position serves as the first point of contact for employees, visitors, candidates, vendors, and guests entering the facility.

This is a hands-on role in a warehouse and office environment. The Office Administrator will interact regularly with warehouse and office employees, particularly as employees arrive for work each morning. This person will answer routine questions, provide direction and assistance, and escalate employee, facility, safety, or other concerns when appropriate.

The Office Administrator will also provide general administrative support and assist Human Resources with employee communications, events, recognition activities, and other facility-related needs.

This is an on-site, Monday through Friday position.

What You’ll Do
Key Responsibilities

Greet and assist employees, visitors, candidates, vendors, and guests in a professional and courteous manner.
Serve as a front-line resource for employees, particularly warehouse employees arriving at the facility each morning.
Answer incoming phone calls and emails and direct questions to the appropriate person or department.
Respond to routine facility and administrative questions and appropriately escalate issues when necessary.
Perform general clerical and administrative duties, including data entry, filing, scanning, copying, and document preparation.
Maintain accurate information in company systems, spreadsheets, and databases.
Manage incoming and outgoing mail, packages, and deliveries, including coordinating pickups.
Perform daily opening and closing duties for the office as assigned.
Submit and follow up on routine facility or maintenance requests.
Assist Human Resources with employee events, meetings, training, celebrations, and recognition activities.
Prepare materials, communications, sign-in sheets, and other items for employee activities.
Support new-hire welcome activities and employee milestone recognition.
Help maintain a professional and welcoming environment for employees and visitors.
Assist with local errands and other administrative tasks as needed.
Follow company policies, procedures, and safety requirements.
Track and maintain office supplies and submit requests for replenishments when necessary.

Requirements

What You Should Have
Skills, Qualifications, and Requirements

High school diploma or equivalent required; associate degree preferred.
2+ years of experience in an administrative, clerical, receptionist, front desk, or customer service role preferred.
Experience in a warehouse, manufacturing, distribution, or similar environment is a plus.
Strong customer service and interpersonal skills.
Professional and effective verbal and written communication skills.
Basic to intermediate proficiency with Microsoft Office, including Word and Excel.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and know when to escalate an issue.
Ability to maintain confidentiality and exercise good judgment.
Ability to remain calm and professional when handling difficult situations.
Bilingual English/Spanish preferred.
Must be able to work on-site five days per week, Monday through Friday.

What You Can Expect
Working Conditions

Work is performed in an office environment with low to moderate noise levels.
Occasional lifting of up to 20 pounds.
Position requires regular, continuous use of computer.
Position requires regular sitting and standing.
Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email.
May require occasional exposure to the warehouse as needed.
This is an onsite role; thus the ideal candidate is expected to be in the office five days per week (Monday through Friday) with the option of working additional hours during Peak (November – December)

Benefits

The compensation range for this position is $24 - $26 per hour.

PlanetArt offers a comprehensive benefits package, including:

Health, Dental, and Vision Insurance
Life Insurance
401(k) with matching
Pet Insurance
Mental Health Benefits
Comprehensive Time Off Program, including Vacation, Sick Days, Paid Holidays, and Floating Holidays
Employee Product Discounts

Apply

Apply at PlanetArt

About the Company

PlanetArt

E-commerce platform for personalized products

PlanetArt operates a family of e-commerce sites that let people customize and purchase affordable, high-quality personalized products. Brands include Simply to Impress, Personal Creations, CafePress and FreePrints, offering cards, gifts, wall art, apparel and home décor. Users design by selecting a product, uploading photos or text, and using built-in templates and drag-and-drop tools to preview and arrange their creation before placing an order. PlanetArt then prints and ships the finished item to customers. The company differentiates itself through its portfolio of recognized brands, easy-to-use design tools, and global reach, enabling a wide range of personalized products from cards to apparel. Its goal is to help people express themselves and preserve memories by turning personal moments into tangible, shareable items at scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Calabasas, CA
Founded: 2010

Recently Posted Jobs

Explore more opportunities at PlanetArt

See more jobs