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Likewize

Global tech protection via insurance, repairs

Finance Manager

Full-Time
No salary listed
Mid
Bachelor's, MBA
Southlake, TX, USA
In PersonOnsite at the global headquarters in Southlake, Texas.

About the job

Requirements
  • A bachelor's degree in Finance, Economics, Mathematics, Accounting, or a related field.
  • Four to six years of professional experience demonstrating a strong understanding of finance and/or accounting.
  • Strong financial modelling skills in Microsoft Excel, including discounted cash flow, financial operations, return-on-investment-based, and rolling forecast models.
  • Hands-on experience with Microsoft Excel and NetSuite.
Responsibilities
  • Own the financial performance of Pre-Owned programs, managing profit and loss across revenue, claims, repairs, and logistics.
  • Drive a smooth and timely month-end close through partnership with the Accounting team.
  • Lead budgeting, forecasting, and long-range planning to improve loss ratios and margins.
  • Collaborate with Operations, Claims, Product, and Commercial teams to support profitable business decisions.
  • Analyze claims trends, cost drivers, and unit economics to identify efficiency and cost-optimization opportunities.
  • Deliver monthly close packages, variance analysis, and executive-ready financial insights.
  • Design, build, and maintain key performance indicators and dashboards for program performance and overall business health.
Desired Qualifications
  • A Certified Public Accountant license and/or a Master of Business Administration degree.
  • Ability to build and scale three-statement financial models.
  • Previous professional experience mentoring, supervising, or directly managing employees.

About the company

Likewize provides protection and support for technology across brands, carriers, banks, and consumers. It offers insurance, warranties, repairs, trade-ins, recycling, and premium tech services, bundled together to cover the full tech lifecycle. It coordinates logistics and resolution through a global network of partners and service centers in over 30 countries, handling around 250 million tech issues each year. Its goal is to keep lives uninterrupted by delivering comprehensive protection and convenient support.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$566M

Headquarters

Southlake, Texas

Founded

1997

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Simplify Jobs

Simplify's Take

What believers are saying

  • Newegg expanded Likewize protection plans in 2026 across more product categories.
  • ACG selected Likewize on May 7, 2026, signaling channel momentum.
  • The Bristol £50 million innovation lab strengthens AI and automation differentiation.

What critics are saying

  • Patent Armory's December 18, 2024 routing suit targets Likewize's customer-routing infrastructure.
  • Revelio data shows headcount slipped to roughly 2,120 by March 2026.
  • A major carrier or OEM contract loss would cripple claims flow and valuation.

What makes Likewize unique

  • Likewize spans insurance, repairs, trade-ins, recycling, and premium tech support globally.
  • Ryan O'Hara took over March 11, 2025, bringing consumer-services operating discipline.
  • The April 29, 2025 Speedperform deal adds AI-driven customer-support capability.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Wellness Program

Mental Health Support

Gym Membership

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↓ -3%
PR Newswire
Apr 29th, 2025
Likewize Acquires Speedperform to Boost AI-driven Customer Support Capabilities

/PRNewswire/ -- Likewize, a global leader in device protection, repairs, and premium technical support, today announced the acquisition of Speedperform, a...

AI Magazine
Apr 29th, 2025
Likewize Acquires Speedperform to Boost AI-driven Customer Support Capabilities

DALLAS, April 29, 2025 /PRNewswire/ - Likewize, a global leader in device protection, repairs, and premium technical support, today announced the acquisition of Speedperform, a pioneer in AI-driven customer support.

PR Newswire
Mar 11th, 2025
Likewize Announces Appointment Of Ryan O'Hara As Chief Executive Officer

DALLAS, March 11, 2025 /PRNewswire/ -- Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately. Mr. O'Hara succeeds Rod Millar, who has served as CEO since 2019.Mr. O'Hara is a proven and accomplished leader, having previously served as CEO of several high-growth companies, including 2-10 Home Buyers Warranty, Shutterfly, Realtor.com, and The Topps Company. Throughout his career, he has successfully led these organizations to long-term, sustainable growth, working closely with his teams to drive innovation, operational excellence, financial discipline, and customer-centricity. Mr

Morningstar
Mar 11th, 2025
Likewize Announces Appointment of Ryan O'Hara as Chief Executive Officer

DALLAS, March 11, 2025 /PRNewswire/ - Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately.

AIM Group
Mar 5th, 2025
Alchemy appoints John Doughty as SVP of global partnerships

Doughty joins Alchemy from Likewize (formerly BrightStar), where he was president of global product, design, marketing, client ops and U.S. sales and business development.