Tesla

Makes electric cars, robotaxis and grid batteries

Service Advisor/Junior Estimator

Service Advising & EstimatingUpdated on Nov 11

Full-timeO'Connor, AustraliaNo salary listedIn-person

About the Job

Requirements

Able to assist during the six-month contract, with the possibility of role extension.
Assist estimators with administrative tasks, scheduling, and ad hoc projects.
Proactively communicate with insurance partners to submit claims.
Liaise between insurance partners and the body shop.
Manage email and SMS correspondence efficiently.
Maintain a work schedule and meet internal deadlines.
Communicate with customers, setting clear expectations and providing updates.
Coordinate rental-vehicle reservations.
Review repair plans and support estimation activities under the guidance of an experienced estimator.
Perform other related duties as assigned.

Responsibilities

Assist estimators with administrative tasks, scheduling, and ad hoc projects.
Proactively communicate with insurance partners to submit claims.
Liaise between insurance partners and the body shop.
Manage email and SMS correspondence efficiently.
Maintain a work schedule and meet internal deadlines.
Communicate with customers, setting clear expectations and providing updates.
Coordinate rental-vehicle reservations.
Review repair plans and support estimation activities under the guidance of an experienced estimator.
Perform other related duties as assigned.

Category	Vehicle Service
Location	O'Connor
Requisition ID	287863
Type	Full-time

Job Description

Join Tesla’s groundbreaking Body Repair Program and help reshape the automotive repair industry. You’ll work with internally developed programs and management systems that revolutionise the body‑repair estimating and repair process. As part of the team that triages all necessary information and parts, you’ll ensure repairs are completed in industry‑leading time, getting our customers’ vehicles back on the road as quickly as possible. Collaborate with industry‑leading professionals, receive continuous training, and be part of a revolution where innovation, sustainability, and exceptional craftsmanship converge. Please note this is a 6-month contract role, with a possibility of extension and/or permanency.

Job Responsibilities

Assist estimators with administrative tasks, scheduling, and ad‑hoc projects.
Proactively communicate with insurance partners to submit claims.
Liaise between insurance partners and the body shop.
Manage email and SMS correspondence efficiently.
Maintain your work schedule and meet internal deadlines.
Communicate with customers, setting clear expectations and providing updates.
Coordinate rental‑vehicle reservations.
Review repair plans and support estimation activities under the guidance of an experienced estimator.
Perform other related duties as assigned.
Enjoys fast-paced environments, embraces change, and demonstrates proactive thinking

Job Requirements

Able to assist in the 6 month contract, with a possibility of role extension.
Assist estimators with administrative tasks, scheduling, and ad‑hoc projects.
Proactively communicate with insurance partners to submit claims.
Liaise between insurance partners and the body shop.
Manage email and SMS correspondence efficiently.
Maintain your work schedule and meet internal deadlines.
Communicate with customers, setting clear expectations and providing updates.
Coordinate rental‑vehicle reservations.
Review repair plans and support estimation activities under the guidance of an experienced estimator.
Perform other related duties as assigned.
Enjoys fast-paced environments, embraces change, and demonstrates proactive thinking

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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