Foreclosure Support Specialist

Overview

JOB SUMMARY

This Foreclosure Specialist Team Lead position will report to the Foreclosure Supervisor. The incumbent is responsible for working directly with governmental, special servicing, private label, and high profile investors while making decisions and providing resolutions regarding foreclosure issues in order to minimize risks and mitigate loss outside of their delegated authority. Provide management with status updates and reporting in addition to ensuring compliance with all agency, investor and insurer guidelines. Support internal staff with questions regarding foreclosure loans within their delegated authority.

Responsibilities

• Responsible for document execution of various financial foreclosure documents required during the foreclosure process per Federal Compliance standards
• Knowledgeable in agency, investor or insurer timelines and document requirements for judicial and non-judicial foreclosures
• Experienced in calculation and preparation of foreclosure judgment figures and state required documents
• Experienced Trial and Deposition knowledge and training beneficial
• Prints, Reviews and Executes the attorney provided foreclosure documents to prepare foreclosure loans for sheriff’s sale
• Calculates bidding instructions for nationwide foreclosure sales and reviews for accuracy
• Reviews and provides HAMP certification nationwide notifications prior to foreclosure sale
• Ability to provide exceptional representation of LoanCare in a legal proceeding
• Works under general supervision applying well established techniques, procedures or specific standards
• Work reviewed for soundness of judgment and overall accuracy per company and federal compliance standards
• Executes policies at direction of supervisor and makes recommendations for change
• Internal/External Contacts: Executive Management, Senior Management, Department Staff, Corporate Staff, Financial Institutions, Investors, Agencies, Approved Attorney Network
• Assist the Default  Supervisor/Manager with special projects including Monitor team  performance, preparing management review reports, quality control audits
• Ability to provide counseling , develop training and mentor new and existing Foreclosure Specialists
• Provide backup coverage for other Foreclosure Specialists
• Monitor attorney progress and insure foreclosure timeliness are maintain in accordance with state and investor requirements
• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required
• Some college or the combination of equivalent work experience, knowledge, skills and abilities related to the position requirements
• College degree preferred in Business, Math, English, Legal or other related subject (and/or equivalent work experience)
• Knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure and bankruptcy processes
• Previous Default servicing experience * 2-5 years foreclosure or mortgage default related experience (Foreclosure preferred) or 1 to 3 years of experience with mortgage loan software highly desirable
• Working knowledge of mortgage loan documentation, best servicing practices regarding foreclosure processing, default/foreclosure laws and regulations, including FNMA, FHLMC, FHA, VA. Computer
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Advanced multi-tasking and organizational skills with strong attention to detail
• Ability to read legal terms and conditions and understands their meaning and how it applies to work processes.
• PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills
• Ability to meet strict deadlines and take direction from more senior paralegals and attorneys
• Proven ability to prioritize workflow during high volumes and within critical time frame
• Self-starter who is able to work in a fast paced, multi-faceted environment
• Previous title work experience recommended
• Previous experience in monitoring activity of multiple accounts assigned to outside counsel

Desired Skills and Qualifications• Knowledge of investor guidelines and processing systems preferred

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $22.45 - $37.69 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

WHO WE AREAbout us …LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.