Amelia

Enterprise AI platforms for digital agents

Linux Unix Systems Administrator

System AdministrationConfirmed live in the last 24 hours

Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Requirements

A Bachelor of Arts or Bachelor of Science in Computer Science or a related field, or equivalent experience.
Very strong Linux, Unix, and Solaris administration and troubleshooting skills, including job control, soft and hard links, distinctions between the kernel and shell, and shell scripting.
Strong networking troubleshooting ability.
Ability to write scripts in an administrative language such as Perl, Bash, or sh.
Knowledge of web servers, security, DNS, and filesystems.
Excellent interpersonal, verbal, written, and customer service skills.
Ability to work well on a team and willingness to learn new ideas and technologies.
Ability to multitask on several projects simultaneously.
Ability to own projects and proactively drive them to completion within timelines.

Responsibilities

Troubleshoot critical issues under pressure.
Identify opportunities for automation.
Maintain client documentation and standard operating procedures.
Examine client metrics to improve service-level agreements, quality of service, and mean time to repair.
Create, deploy, and manage virtual hosts using VMware.
Troubleshoot performance issues across application, web, and database tiers.

Job Description

Display your technical prowess and patience to troubleshoot critical issues under pressure
Spot opportunities for automation
Hone your multitasking skills between tickets and client projects
Maintain documentation and SOPs for your clients
Examine your clients' metrics to improve SLAs, QoS, MTTRs
Wonder where the day went because time flew by
Encounter multiple fires that need putting out
Spot opportunities for automation
Hone your multitasking skills between calls and tickets
Create, deploy, and manage virtual hosts using VMware
Troubleshoot performance issues within the application, web and database tiers
Wonder where the day went because time flew by

Qualifications

BA/BS in Computer Science or related field, or equivalent experience
Very strong Linux/Unix/Solaris Admininstration and troubleshooting skills including:
Job control, soft and hard links, distinctions between the kernel and the shell, shell scripting
Strong networking troubleshooting ability
Solid ability to write scripts in some administrative language (Perl, bash, sh, etc)
Knowledge of web servers, security, DNS, filesystems
A love for facing the unknown on a daily basis
Excellent interpersonal, verbal and written skills, along with outstanding customer service skills
Must work well on a team and have a desire to learn new ideas and technologies
Ability to multi-task on several projects at the same time
Ability to own projects, proactively driving them to completion within timelines
Yearning to grow your skills, knowledge and career!

Additional Information

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size: 201-500
Company stage: Acquired
Total funding: $175M
Headquarters: New York City, New York
Founded: 1998

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