CSC Generation

Acquires and revitalizes retail brands

Retail Key Holder

Retail Store ManagementPosted on Nov 12

Part-timeBoulder, CO, USA$18 - $18.50 /hrIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
At least 2 years of experience in retail sales or customer service is required.
Strong communication and interpersonal skills are required.
The ability to manage multiple tasks and prioritize effectively is required.
The ability to work in a fast-paced and dynamic environment is required.
The ability to work a flexible schedule, including evenings, weekends, and holidays, is required.
Basic computer skills are required; experience with point-of-sale systems is a plus.
The ability to communicate verbally and work cooperatively with associates and customers is required.
The ability to remain standing for up to 5 hours at a time is required.
The ability to move around the store while coaching and directing associates, selling to customers, and retrieving merchandise from the stockroom or sales floor is required.
The ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise is required.
The ability to lift and/or move merchandise weighing up to 50 pounds is required.
The ability to ascend and descend ladders to retrieve or move merchandise is required.
The ability to operate a computer, point-of-sale system, keyboards, merchandise scanners, and a mouse is required.
Regular and predictable attendance is required.
Employment is contingent on a background check, including verification of prior employment dates.

Responsibilities

Assist the Store Manager in opening and closing the store.
Ensure the store is properly secured and alarm systems are functioning correctly.
Manage cash and credit card transactions and perform daily cash reconciliations.
Maintain accurate inventory levels, conduct regular inventory audits, and report discrepancies to the Store Manager.
Provide customer service and assist customers with purchases, product inquiries, and returns or exchanges.
Maintain a clean, organized, and attractive store appearance.
Assist in executing daily tasks and ensure they are completed.
Train and mentor new team members.
Perform other duties as assigned by the Store Manager and Assistant Store Manager.

Desired Qualifications

Experience with point-of-sale systems is a plus.

Salary Range: 18 to 18.5 (Currency: USD) (Pay period: per-hour-wage)

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers. 

What you get to do every day:

Assist the Store Manager in opening and closing the store 
Ensure the store is properly secured and alarm systems are functioning correctly 
Manage cash and credit card transactions, and perform daily cash reconciliations 
Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager 
Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges 
Maintain a clean, organized and attractive store appearance 
Assist in the execution of and ensure daily tasks are completed 
Train and mentor new team members 
Perform other duties as assigned by the Store Manager and Assistant Store Manager

What you bring to the role:

High school diploma or equivalent
Minimum of 2 years of experience in retail sales or customer service
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Ability to work in a fast-paced and dynamic environment
Must be able to work a flexible schedule, including evenings, weekends and holidays
Basic computer skills, and experience with Point-of-Sale systems is a plus

Physical Requirements:

Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Must have a flexible schedule, including availability for nights, weekends, and holidays.
Regular and predictable attendance

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected].

Employment is contingent on a background check, including verification of prior employment dates.

About the Company

CSC Generation

Acquires and revitalizes retail brands

CSC Generation acquires underperforming retail brands and grows them into profitable ventures by integrating them into its shared operating platform. It operates across retail, e-commerce, and wholesale, leveraging technology, skilled staff, efficient processes, and scalable operations to optimize product sourcing, marketing, fulfillment, and customer experience. Its portfolio includes brands like DirectBuy, One Kings Lane, Sur La Table, Touch of Modern, and Cherry Man Industries, collectively offering over 325,000 products and attracting about 10 million monthly page views. The company differentiates itself by targeting “unsexy” opportunities others overlook and by applying its centralized platform to turn around and scale these brands into sustainable revenue generators. Its goal is steady growth and profitability by transforming underperforming brands into thriving parts of its portfolio, serving a wide range of consumers and business clients.

Company size: 201-500
Company stage: Series E
Total funding: $107.6M
Headquarters: Chicago, IL
Founded: 2016

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