Associate Document Advisor

The (OnsiteAssociate Document Advisor) Data Production Manager & Graphic Designer is responsible for overseeing daily data processing, ensuring timely distribution of information, and delivering high-quality graphic design solutions for the Perry Point VA Medical Center. This is a fully onsite position requiring strong professionalism, respect, and interpersonal skills when working with VA personnel and clients.

Responsibilities:

• Daily Operations: Accurately process data and ensure all required information is mailed out each day.
• Client & Staff Interaction: Maintain professional and respectful relationships with VA personnel and clients.
• Document & Print Consulting: Provide expert guidance on digital print processes and production improvements.
• Electronic Job Management: Oversee electronic job submissions and track progress to completion.
• Quality Assurance: Ensure high standards for print and design quality across all projects.
• Contingency Planning: Develop and implement backup plans to maintain uninterrupted operations.
• Project Management: Manage multiple projects simultaneously, meeting deadlines and objectives.
• Enterprise Support: Deliver comprehensive document management and communication support across the VA network.

Qualifications:

• Proven experience in data management, document workflows, and graphic design.
• Strong knowledge of digital print technologies and offset-to-digital conversion.
• Proficiency in electronic job submission platforms and tracking systems.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple projects in a fast-paced environment.
• Must be able to work onsite daily (8:00 AM – 4:30 PM).

Preferred Skills:

• Experience working in VA Medical Centers or similar healthcare environments.
• Familiarity with VA Acquisitions & Materials Management processes and enterprise systems.
• Experience supporting software upgrades and installations.
• Knowledge of Variable Data Processing (Mail merge, XMPIE, etc.).
• Proficiency with Adobe Creative Cloud and Microsoft Office Suite.
• Understanding of mailing software (e.g., bulk mailer) and USPS processes.
• Experience with Lytrod software (asset).
• Operation of digital presses and finishing equipment (asset).
• Strong leadership and team collaboration abilities.
• Ability to lift up to 50 lbs.

Why Join Us?

This is an opportunity to make a meaningful impact by supporting the VA’s mission to serve veterans. You’ll work in a collaborative environment where your expertise in data production and design will directly contribute to operational excellence.