Property Management Coordinator
$7/hr
Mid
Taguig, Metro Manila, Philippines
RemoteRemote; work 9:00 AM–5:00 PM Eastern Time.
Real EstateReal Estate Property Management
About the job
Requirements
- Prior property management experience, such as property management, leasing, or real estate administrative support.
- Hands-on use of at least one property management platform, such as AppFolio, Buildium, Rent Manager, Yardi, or TenantCloud.
- Working knowledge of QuickBooks Online or Xero and basic bookkeeping, including payments, invoices, receipts, and reconciliation.
- Understanding of leases, including renewals, deposits, late fees, and notices.
- Advanced or fluent English (C1 or higher), spoken and written, with a clear, professional phone presence.
- Knowledge of Google Workspace or Microsoft 365, especially spreadsheets and shared drives.
- Familiarity with e-signature tools such as DocuSign or Dropbox Sign.
- Familiarity with phone systems such as RingCentral, OpenPhone, or Google Voice.
- Working knowledge of tenant screening and basic U.S. fair housing principles.
- Awareness that landlord-tenant rules vary by state.
- Provide a computer with at least 8GB RAM and an Intel i5 or AMD Ryzen 5 processor or higher, a headset with an extended noise-cancelling microphone and webcam, backup computer and internet connection, reliable internet of at least 40 Mbps, and a quiet dedicated home workspace.
- Work 40 hours per week from 9:00 AM to 5:00 PM Eastern Time.
Responsibilities
- Answer tenant calls, emails, and texts within set response times.
- Log maintenance requests and send confirmation to tenants.
- Send rent reminders before due dates and late notices after due dates.
- Share move-in and move-out instructions.
- Send building notices about inspections, water shutoffs, pest control, and repairs.
- Escalate emergencies to the property manager promptly.
- Post vacancy listings on Zillow, Apartments.com, Facebook Marketplace, and similar sites.
- Respond to prospective tenant inquiries and schedule showings.
- Send rental applications and track completion.
- Coordinate background, credit, and income checks through the screening platform.
- Prepare lease agreements from approved templates for review, send them for e-signature, and follow up until signed.
- Track lease start dates, end dates, and renewal deadlines, and send renewal offers 60 to 90 days before expiration.
- Maintain a lease tracker with rent amounts, deposits, and key terms.
- Prepare move-in and move-out inspection checklists.
- Create work orders and assign them to the appropriate vendor.
- Request and compare vendor quotes.
- Schedule repairs, confirm access with tenants, and follow up until work is closed and tenants confirm resolution.
- Maintain vendor contacts, rates, insurance information, and license expiration dates.
- Schedule preventive maintenance, including HVAC service, gutter cleaning, and smoke detector checks.
- Record rent payments and match them to each unit.
- Track late fees and outstanding balances.
- Enter vendor invoices and bills into QuickBooks, Buildium, AppFolio, or the owner’s system.
- Upload and categorize receipts.
- Reconcile bank and credit card transactions monthly.
- Track security deposits and prepare deposit return calculations.
- Prepare a monthly report for each property showing income, expenses, and net.
- Collect vendor W-9 forms and maintain records for 1099s.
- Flag unusual charges or missing payments to the owner.
- Organize tenant, lease, and property files in a shared drive.
- Track insurance policies, permits, and property tax due dates.
- Manage the property manager’s calendar for showings, inspections, and vendor visits.
- Update the tenant and unit database after every change.
- Prepare a weekly status summary covering vacancies, open work orders, overdue rent, and upcoming renewals.
- Send monthly owner statements and obtain owner approval for repairs above the specified dollar limit.
- Answer basic owner questions about their property.
Desired Qualifications
- Experience supporting U.S. landlords or property managers, including experience with both single-family and multifamily properties.
- Experience using property management platforms such as AppFolio, Buildium, Rent Manager, Yardi, or TenantCloud.
- Experience using QuickBooks Online or Xero for payment tracking, invoice entry, and reconciliation.
- Experience with Google Workspace or Microsoft 365, especially spreadsheets and shared drives.
- Experience with e-signature tools such as DocuSign or Dropbox Sign.
- Experience with phone systems such as RingCentral, OpenPhone, or Google Voice.
- Familiarity with tenant screening and U.S. fair housing basics.
- Awareness that landlord-tenant rules vary by state.
About the company
Magic delivers on-demand virtual assistant services tailored to businesses. It operates on a subscription model where clients pay for the hours worked by virtual assistants, with 24/7 support and custom solutions designed to streamline operations and boost productivity. The service works by clients subscribing to a plan, assigning tasks to VAs who handle the workload within agreed hours, and incurring additional charges for specialized tasks or services. A referral program rewards clients with cash or service credits for successful introductions. Compared to competitors, Magic emphasizes continuous availability, customized task handling for different business needs, and a straightforward hourly-based pricing structure that scales from startups to large enterprises. The overarching goal is to help clients run operations more smoothly and efficiently while building long-term relationships through ongoing subscriptions and referrals.
Company Size
1,001-5,000
Company Stage
Series A
Total Funding
$39.1M
Headquarters
San Francisco, California
Founded
2015
Get referred to Magic
See people who can refer or advise you
Simplify's Take
What believers are saying
- Magic's official site shows 2M tasks completed this year, proving active demand.
- Magic serves busy professionals globally with 24/7 coverage, expanding addressable enterprise usage.
- Human-in-the-loop work supports AI training, moderation, and transcription as durable revenue streams.
What critics are saying
- Upwork and Fiverr commoditize remote labor pricing, squeezing Magic's margins by 2026.
- If AI agents automate inboxes and scheduling, Magic's core labor model collapses within years.
- Client trust breaks instantly if assistant quality slips, because Magic sells reliability, not software.
What makes Magic unique
- Magic launched in 2015 from NASA Ames Research Center.
- Magic offers 24/7 worldwide on-demand assistants and dedicated executive assistants.
- Magic claims 750,000 assistants interviewed and 2M tasks completed this year.
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Benefits
- Remote Work Options