Accounts Receivable Specialist
About the job
- A high school diploma is required.
- A minimum of three years of experience in healthcare reimbursement and/or funding is required.
- Healthcare collections experience, including Medicare, Medicaid, and commercial insurance, is required.
- Understanding of claims processing, denials, and payment reconciliation is required.
- Experience with payer portals such as NaviNet, Availity, and Waystar is required.
- Ability to interpret and understand Explanation of Benefits and Explanation of Payments is required.
- Proficiency in Microsoft Excel, Word, and PowerPoint is required.
- Ability to learn and effectively use internal billing systems, clearinghouse platforms, and various payer portals is required.
- Strong customer service and problem-solving skills are required.
- Excellent written and verbal communication and interpersonal skills are required.
- Strong attention to detail and the ability to maintain accurate records and notes are required.
- Ability to learn, retain, and apply complex information is required.
- Ability to follow established procedures and work accurately and independently is required.
- Strong collaboration skills and the ability to communicate effectively with all levels of the organization are required.
- A high degree of integrity and professionalism, with commitment to the organization’s mission, vision, and values, is required.
- A valid driver’s license in the incumbent’s legal name and current address, with no provisional restrictions, is required.
- Applicants must be at least 18 years of age.
- Maintain accounts receivable records so aging is current, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
- Communicate discrepancies to management, identify slow-paying funders and insurance payers, and recommend collection candidates.
- Identify areas for performance improvement to help streamline the accounts receivable process.
- Monitor and collect accounts receivable by contacting funders, insurance payers, clients, or individuals served by telephone, email, and mail.
- Communicate past-due accounts to strengthen relationships with clients and individuals served.
- Maintain integrity and confidentiality in financial reporting and comply with national and local financial requirements.
- Perform billing and collection responsibilities as required and adapt work schedules and assignments to organizational and department needs.
- Assist the director with billing and accounts receivable research, reporting, and projects.
- Resolve billing issues at the earliest stage, including rejected claims, to ensure payment of eligible claims.
- Respond to inquiries from clients, individuals served, funders, and insurance representatives regarding coverage, eligibility, client responsibility, balance resolution, and related services.
- Identify, research, and resolve differences between payments and expected payments from third-party payers.
- Evaluate, understand, and explain insurance explanations of benefits to support clients’ and individuals’ understanding of coverage and potential financial exposure.
- Complete required training certifications and comply with state-regulated licensing, regulatory accreditation, and mandatory requirements.
- Cooperate with Bancroft, the Department of Human Services, the Division of Developmental Disabilities, and other relevant agencies or municipalities during inspections and investigations.
- A certificate or Associate’s degree in Health Care Reimbursement is preferred.
- Experience with Salesforce is a plus.
About the company
Bancroft is a nonprofit that provides education, residential supports, vocational training, and rehabilitation services for people with autism, intellectual and developmental disabilities, and neurological injuries. It delivers these services through schools, group homes, outpatient centers, and brain‑injury rehab programs, using individualized plans, therapies, ABA, and structured day programs to support people across their lifetimes. Bancroft stands out by its long history since 1883 and its integrated, state‑spanning model that combines education, housing, rehabilitation, and technology like smart homes and VR to address diverse needs and workforce challenges. The goal is to help individuals live, learn, work, and participate in their communities with independence and enhanced quality of life.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Cherry Hill, New Jersey
Founded
1883
Get referred to Bancroft
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Simplify's Take
What believers are saying
- August 2026 Lifespan Neurobehavioral Center restores outpatient therapy and expands referrals in Cherry Hill.
- March 18, 2026 OneBancroft advances health partnerships across providers and higher education.
- August 2026 Autism Play Date and September symposium deepen CHOP-linked community demand.
What critics are saying
- DDD and school-district reimbursement changes squeeze margins immediately across New Jersey programs.
- Acting CEO status since June 17, 2026 signals unresolved succession and governance pressure.
- Direct-support staffing shortages threaten 240-plus homes and could destabilize core residential care.
What makes Bancroft unique
- 1883 heritage and lifespan model unify schooling, housing, rehab, and outpatient care.
- Bancroft Neurobehavioral Center opened August 3, 2026, broadening pediatric and adult access.
- June 17, 2026 acting CEO Brian Hancock preserved operational continuity during transition.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Gym Membership
Professional Development Budget
Conference Attendance Budget
Tuition Reimbursement
Family Planning Benefits
Fertility Treatment Support
Stock Options
Company Equity
Phone/Internet Stipend
Home Office Stipend
Dual Language
Company News
Caldwell's church has questions | Inquirer South Jersey. And a $2.5 million cleanup. by Taylor Allen Published Oct. 2, 2026, 6:30 a.m. ET Good morning, South Jersey. Pat Garrett is finally out of a drought after the governor's office lifted the statewide warning. After former New Jersey Lt. Gov. Dale Caldwell resigned following an investigation into his conduct, he's now defending himself against his church. Plus, Bancroft NeuroHealth seeks to build a school on its Mount Laurel campus, and more news of the day. Former Lt. Gov. Dale Caldwell is being investigated by his own church. A bishop of the Eastern Pennsylvania and Greater New Jersey Episcopal Area sent an email about the probe to colleagues on the same day of Caldwell's resignation last week, which followed the release of the initial report finding evidence of sexual harassment. Caldwell, who is a senior pastor at Covenant United Methodist Church in Plainfield, told the Inquirer that the Eastern Pennsylvania and Greater New Jersey Episcopal Area was "investigating the investigation, based on the same information" and referred to the examination as a "piling on." He is suspended from his church duties until the investigation is complete. The U.S. Environmental Protection Agency awarded a $2.5 million grant to dig up layers of a 1.6-acre site to get rid of contamination. It's from a 45-foot-high pile of illegally dumped construction waste that was removed years ago in Camden's Bergen Square neighborhood that left behind lead, arsenic, and PFAS, aka "forever chemicals." The EPA, Camden Mayor Victor Carstarphen, and other officials announced the grant on Thursday. The money will come after the city finds a developer and submits plans for new use at the site, the EPA said. What to know today. * An investigation from Floodlight and The Guardian revealed that the DataOne data center in Vineland emitted large amounts of air pollution for almost a year before regulators stepped in. The center was recently hit with a $1 million fine for violating clean-air laws by operating dozens of natural-gas power generators without the required state permits. * Bancroft NeuroHealth seeks to build a two-level school for 160 students on its Mount Laurel campus. The proposal will go before the township's planning board next week, according to 70and73. * A new Rutgers University poll shows South Jersey residents are less supportive of Gov. Mikie Sherrill than the rest of the state. * A recently introduced bill would allocate $60 million in state grants for farmers who lost crops from the surprise April freeze. Under the proposed legislation, farmers would need to apply and the most impacted would have priority, according to New Jersey Monitor. * Fresh off its recent rebrand, Cooper Norcross Health released the first renderings of its planned $650 million Camden patient tower, which is set to open in 2028, the Philadelphia Business Journal reports. * A small shark was captured on video swimming in Surf City's flooded streets during last weekend's nor'easter. Trivia time. Which celebrity popped into Haddonfield's Inkwood Books after seeing their memoir in the shop window? A) Jennette McCurdy B) Patti Smith C) Michelle Zauner What Pat Garrett is... Listening to: The performance of the one-woman band who does the Eagles fight song on game days. Photo of the week. Enjoy your weekend! See you on Monday. By submitting your written, visual, and/or audio contributions, you agree to The Inquirer's Terms of Use, including the grant of rights in Section 10. Taylor Allen I write and curate The Inquirer South Jersey daily newsletter. I deliver a quick hyperlocal overview of the most relevant news for its readers in Burlington, Camden, and Gloucester Counties so they can start their day informed, in just a few minutes. Neill Borowski, 70and73 Link copied to clipboard Neill Borowski, For The Inquirer Link copied to clipboard Neill Borowski, 70and73 Link copied to clipboard Mia Messina Link copied to clipboard Stephen Silver, For The Inquirer Link copied to clipboard
Creating community for Autism Fathers, families, and advocates. September 29, 2026. * home * blog * news * creating community for Autism Fathers, families, and advocates. Mt. Laurel, NJ - Families, advocates, service providers, and experts came together at The Bancroft School on September 26, 2026 for Involved & Informed: Symposium for Autism Fathers and Autism Advocates, hosted by Bancroft in partnership with the Center for Autism Research at Children's Hospital of Philadelphia (CHOP). The half-day event focused on the questions, decisions, and support needs for both children and adults with autism. Although fathers' experiences and perspectives were central to the program, the event welcomed anyone who supports an individual with autism. In his opening keynote, Bancroft Acting CEO and Chief Operating Officer Brian Hancock spoke about the importance of creating connections among families, professionals, and the broader community. "We aren't just a service provider. We're not just a school. We're not just a residential program. You all are not just health care providers. You're not just parents. You are part of a community. And that's what we want to do here today: create community." Assemblywoman Carol Murphy echoed that emphasis on community and shared some of the work she and the State of New Jersey are doing to support individuals with autism and their families throughout the state. Practical information for the road ahead. Three breakout sessions gave families and advocates practical information they could use now and as they plan for the future: - Building Independence Through Smart Assistive Technology, presented by Smart CareGenius - Confident Clicking: Building Digital Confidence for Safer, More Independent Online Living, presented by the I&O Wellness Center's Just For Us Program - Accessing DDD Services: There IS Life After Graduation!, presented by Disability Navigators The sessions explored how technology can support greater independence, ways to make online experiences safer and more accessible, and what families need to know about accessing New Jersey Division of Developmental Disabilities services after graduation. The essential role of fathers. The panel discussion, Partnering for Progress: Research, Resources, and the Right Kind of Help, brought together John C. Barnard and Carolyn Piro, LCSW, of Bancroft; Melissa McClairen of Elwyn; Dr. John Herrington of the CHOP Center for Autism Research; and Philip J. Fizur, Psy.D., of Cooper and Rowan University. The conversation validated the essential role fathers play in their children's lives, encouraging them to remain actively involved at home, at school, during medical appointments, and within their communities. Panelists discussed the difference it can make when both parents are engaged and working together to understand their child's needs, advocate for the right support, and help create opportunities for their child to thrive. They also acknowledged that families do not have to find every answer on their own. Strong partnerships among families, schools, health care providers, community organizations, and the individuals receiving support can help families navigate changing needs and decisions over time. Connecting families with resources. Throughout the morning, attendees also had the opportunity to meet with community organizations offering information, services, and support for individuals with autism and their families. Each organization was carefully selected to help attendees connect with trusted resources and leave with practical next steps. Participating organizations included: - Comfort Career Connections - Spectrum Sports (Canceled morning of) - Kaleidoscope ABA Therapy Services - Happy Noises LLC - Brandstein Family Services - Melissa Chalme- Special Education Advocate & IEP Coach - Interactive Kids - I&O Wellness Center - OneWell Health Care - Begley Law Group, PC - OTC Services - B'here With Me, LLC - Avela Health - ABA Centers of New Jersey - Disability Navigators LLC - AJ Drexel Autism Institute - Golden Care Therapy - Devereux - Wings To Learning Advocacy It takes all of Us. Supporting individuals with autism throughout their lives cannot be the work of any one organization. It takes families, providers, advocates, elected leaders, and community partners working together to address challenges, strengthen support, and help individuals with autism live their best lives. The connections made through Involved & Informed are one part of Bancroft's ongoing work to bring people together, share knowledge and resources, and build stronger communities. Your partners in care. Bancroft is here for you when you need it most. Whether it's at school, home, or in the community, Bancroft is committed to providing superior care and support for your loved one. To speak to an Admissions Specialist, call 800-774-5516. About Bancroft. Bancroft offers a range of programs and resources that are designed to help children with autism unlock their potential and prepare for a bright future. Bancroft invite you to visit its Children's Services page to learn more about how Bancroft can support your child on their journey to success. Bancroft also offer programs for adults with autism and other intellectual and developmental disabilities including day and vocational programs, as well as residential services. Visit its Adult Services page to learn more.
Bancroft joins 9th Annual Autism Play Date. August 12, 2026. * home * blog * news * Bancroft joins 9th Annual Autism Play Date. As a community partner and sponsor, Bancroft helped bring families together for a superhero-themed day of fun and resources. Bancroft joined families, advocates, and community partners from across the Philadelphia region on August 8, 2026 for the 9th Annual Autism Play Date at Smith Memorial Playground. This marked Bancroft's second year participating in the free community event, which brings families together for an afternoon of fun and access to resources and support. This year's superhero-themed event, "AusomeCon: Where Every Hero Belongs," drew more than 1,400 registrations and featured live entertainment, games and activities, food, superhero characters, face painting, and more. Bancroft served as a community partner and sponsor for the event, alongside Smith Memorial Playground & Playhouse, Councilmember Kendra Brooks, and the Center for Autism Research at Children's Hospital of Philadelphia (CHOP). Together, the organizations helped create a family-friendly event that combined fun and activities with access to resources for families throughout the region. Bancroft team members were on hand throughout the afternoon, hosting a resource table where they connected with parents and families and shared information about Bancroft's programs and services for children and adults with autism and intellectual and developmental disabilities. Kristina Swindle, Senior Vice President at Bancroft, also participated in the event alongside Councilmember Brooks, former Councilmember Derek Green, City Commissioner Omar Sabir, and Jamiel Owens, Family Relations Coordinator at the Center for Autism Research at CHOP. A highlight of the day was the recognition of seven "Heroes of the Disability Community," who received Philadelphia City Council citations: Shawn Devon Aleong, Dana Jacobs, Eric Williams, Laura Sibbald McAnulty, Mary Beth Morgan, Monica Fielder, and Mary Kachline. Bancroft was grateful to help bring the Autism Play Date to Philadelphia families for a second year and to be part of a day focused on connection, resources, and celebrating the region's autism community. Your partners in care. Bancroft is here for you when you need it most. Whether it's at school, home, or in the community, Bancroft is committed to providing superior care and support for your loved one. To speak to an Admissions Specialist, call 800-774-5516. About Bancroft. Bancroft offers a range of programs and resources that are designed to help children with autism unlock their potential and prepare for a bright future. Bancroft invite you to visit its Children's Services page to learn more about how Bancroft can support your child on their journey to success. Bancroft also offer programs for adults with autism and other intellectual and developmental disabilities including day and vocational programs, as well as residential services. Visit its Adult Services page to learn more.
Art that inspires: mural brings color and community to Bancroft. July 15, 2026. * home * blog * news * art that inspires: mural brings color and community to Bancroft. Bancroft's mural continues to grow thanks to Perkins Center for the Arts and TD Bank Charitable Foundation. The mural at Bancroft's Jacob Schaefer Center (JSC) in Cherry Hill continues to evolve. With the installation of its third phase, another section has been added to the colorful outdoor artwork that has been taking shape over the past several years. Generously supported by the TD Bank Charitable Foundation and designed by Ali. M. Williams, a renowned Philadelphia-based artist, the mural is the capstone of the Arts in Healing program for adults with autism and intellectual and developmental disabilities (I/DD) at Bancroft, a successful partnership with the Perkins Center for the Arts, a fellow nonprofit rooted in the South Jersey community. Linda Miller, Bancroft's Therapeutic Activities Coordinator, helped bring the design to life, leading the installation from concept to completion. "From concept to installation, a mural of this size took several years," Linda says. "The goal was to have something lasting to look at and to beautify the day program garden space through all the seasons. Bancroft owns the building so Bancroft Neurohealth Corp. were able to use this large space to decorate and inspire the individuals who come here for day programs." Additional elements of the artwork were created by the individuals in its day programs, who brought the mural to life with their own drawings and painting skills. "When we did the concept, we asked our individuals what kind of things they'd like to see. We had them draw and paint shapes for this portion of the mural, and hopefully will want to be a part of the final stage of this four-part project." Linda explains. Today, together with the surrounding gardens, the mural has helped create a vibrant outdoor space that brings color, creativity, and joy to the individuals who spend time there each day. Through enriching experiences like its Arts in Healing program, Bancroft celebrates each person's unique talents, and empowers individuals to shine, find inspiration, and pursue their fullest potential. More than a mural, this project has been a journey of creativity, collaboration, and shared experiences that will continue to brighten the Jacob Schaefer Center for years to come. This project was made possible through the collaboration of many talented staff, artists, and community partners. Special thanks to: The Staff at Bancroft's Adult Day programs, Linda Miller, Jeanne Bozicek, Robert Brode, Mariah Wilson, Trish Black, Beth Krause, Sue McQuillan, Lisa Fiordimondo, Mathew Feldberg, Tom Sanford, Michelle VanBoreumm, John Kenneth Faupel and many others. Your partners in care. Bancroft Neurohealth Corp. is here for you when you need it most. Whether it's at school, home, or in the community, Bancroft is committed to providing superior care and support for your loved one. To speak to an Admissions Specialist, call 800-774-5516. About Bancroft. Bancroft offers a range of programs and resources that are designed to help children with autism unlock their potential and prepare for a bright future. Bancroft Neurohealth Corp. invite you to visit its Children's Services page to learn more about how Bancroft Neurohealth Corp. can support your child on their journey to success. Bancroft Neurohealth Corp. also offer programs for adults with autism and other intellectual and developmental disabilities including day and vocational programs, as well as residential services. Visit its Adult Services page to learn more.
Brian Hancock named Acting CEO of Bancroft. June 17, 2026. * home * blog * news * Brian Hancock named Acting CEO of Bancroft. Cherry Hill, NJ - Bancroft has named Brian Hancock Acting Chief Executive Officer. Hancock, who has served as Chief Operating Officer since 2022, will continue to provide leadership and oversight across the organization's programs and services. "The Board has tremendous confidence in Brian and his leadership," said Heather Steinmiller, Chair of Bancroft's Board of Trustees. "Our commitment to our staff, the individuals we support, and their families remains unchanged. Bancroft is strong, stable, and focused on its mission, and Brian is well-positioned to lead the organization." Throughout his career, Hancock has focused on improving the safety, well-being, and outcomes of vulnerable and marginalized children, adults, families, and communities. Before joining Bancroft, he held senior leadership positions across New Jersey's health and human services sector, helping organizations strengthen programs and services for children, adults, families, and communities with complex needs. Hancock also served as President of the Board of Directors for the New Jersey Association of Community Providers and has been involved in humanitarian and advocacy work supporting at-risk and incarcerated youth across the United States and internationally. "I am honored to serve as Acting CEO and continue supporting Bancroft's mission during this time," said Hancock. "Every day, I see the dedication of our employees and the impact they have on the lives of the individuals and families we support. I look forward to working alongside our leadership team, employees, and Board of Trustees as we build on that foundation and continue advancing our mission." Your partners in care. Bancroft Neurohealth Corp. is here for you when you need it most. Whether it's at school, home, or in the community, Bancroft is committed to providing superior care and support for your loved one. To speak to an Admissions Specialist, call 800-774-5516. About Bancroft. Bancroft offers a range of programs and resources that are designed to help children with autism unlock their potential and prepare for a bright future. Bancroft Neurohealth Corp. invite you to visit its Children's Services page to learn more about how Bancroft Neurohealth Corp. can support your child on their journey to success. Bancroft Neurohealth Corp. also offer programs for adults with autism and other intellectual and developmental disabilities including day and vocational programs, as well as residential services. Visit its Adult Services page to learn more.