Enterprise Account Executive
Ada
Enterprise Account Executive
Ada
AI-powered no-code customer support automation platform
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.
Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.
Learn more at www.ada.cx.
About the Role
Ada is looking for a seasoned Enterprise Account Executive to take command of our DACH & Nordics territory — a high-visibility seat for someone who wants real ownership over how a region scales, not just a quota to hit. You'll run the entire sales motion end to end: generating your own pipeline alongside our SDR team, navigating complex, multi-business-unit enterprise cycles, and both winning new logos and expanding the accounts already in your book.
This is built for a seller who has already operated at the executive level and wants the latitude to build — orchestrating cross-functional deal teams, partnering with Customer Solutions Consultants on high-stakes demos, and reporting directly into Sales Leadership on quarterly forecasts. Expect to be in the room with clients across the region roughly 30% of the time, with periodic trips to collaborate in person with our London team.
About You
The expected salary range for this position is €190,000 - €240,000 OTE. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.
At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:
The above Benefits and Perks only apply to full-time, permanent employees.
As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking. All hiring decisions are made by our team.
Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.
Ada provides an AI-native, no-code platform for enterprise customer service automation that handles messaging, voice, and email across 50+ languages. Its system uses a Reasoning Engine, generative AI, and natural language understanding to grasp customer intent, resolve many inquiries, and automate workflows, so many conversations can be managed without human agents. It integrates with CRMs and e-commerce systems like Salesforce, Zendesk, and Shopify to deliver personalized experiences and smooth handoffs across industries such as e-commerce, financial services, SaaS, and gaming, with clients including Meta and Shopify. The goal is to transform customer support from a cost center into a revenue-generating function by autonomously resolving a large share of conversations (up to about 83%) and lowering costs while increasing engagement.
Explore more opportunities at Ada