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Concentrix

Global BPO offering customer engagement services

Associate Director - Partner Alliances

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Extensive and proven experience in partner, channel, or alliance sales, ideally within a technology services organization.
  • A proven track record of hitting or exceeding partner sales targets and delivering measurable revenue growth.
  • Strong experience in consultative, technology-led sales, developing win strategies with clients and partners.
  • Demonstrated success selling across multiple technology products and services.
  • Deep understanding of the partner sales lifecycle, including Sell-With, Sell-Through, referrals, and re-sell models.
  • Strong commercial acumen and the ability to create mutual wins for clients, partners, and the company.
  • Technical credibility to engage confidently in technology conversations with clients and partners and sell the solution.
  • Executive presence and the ability to influence senior stakeholders across partner and customer organizations.
  • Ability to build pipeline, create opportunities, and take initiative.
  • Ability to work across sales, solution, delivery, marketing, legal, and finance teams.

Responsibilities

  • Build and execute ANZ partner go-to-market strategies aligned to sales priorities and growth objectives.
  • Create and close revenue opportunities across partner-led, partner-influenced, and partner-sourced channels.
  • Develop relationships with senior partner executives and technology leaders, as well as C-suite stakeholders within end-client organizations.
  • Own strategic relationships across selected partners, potentially spanning hyperscalers, CCaaS, and enterprise platforms.
  • Work with sales, vertical, horizontal, and partner teams to identify whitespace, build pipeline, and develop winning strategies.
  • Develop joint demand-generation campaigns, events, and market activities that create measurable pipeline.
  • Lead commercial discussions and local partner arrangements in collaboration with Legal, Finance, and Sales.
  • Bring partners into complex pursuits at the appropriate time to create differentiated solutions and compelling value propositions.
  • Help ensure partner solutions deliver strong customer outcomes, supporting renewals, expansion, and long-term growth.
  • Represent the company and its partners at industry and partner events.
  • Share market intelligence, partner insights, and best practices to strengthen the broader ANZ sales strategy.

Desired Qualifications

  • Experience working with and selling with or through one or more of these partner ecosystems is highly desirable: Amazon Web Services, Microsoft, or Google hyperscalers; Amazon Connect, Genesys, Avaya, or NICE CCaaS; Salesforce, SAP, or Adobe platforms.
  • Experience within a technology services organization.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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