V

VML

Global marketing automation, personalization, and CRM

Operations Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • At least 4 to 5 years of verifiable experience in operations, project management, or workflow management roles in agencies.
  • A completed bachelor's degree in Business Administration, Industrial Engineering, Business, Marketing, or a related field.
  • Knowledge of end-to-end project management, budget management, resource control, and project management tools such as Jira, Asana, or Monday.
  • Studies, diplomas, or certifications in Agile methodologies such as Scrum or Kanban, or Project Management Professional (PMP).
  • Advanced English is essential for interaction across all organizational levels and projects.

Responsibilities

  • Lead and optimize project workflows, ensuring operations run smoothly.
  • Oversee proper resource allocation and ensure delivery timelines are met to high standards.
  • Serve as the primary communication link between different teams and ensure alignment toward shared objectives.
  • Identify opportunities for continuous improvement in daily processes.
  • Strategically and quickly resolve potential bottlenecks.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

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