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West Monroe

Digital consulting for business transformation

Senior Manager - Consumer & Industrial Products

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeChicago, IL, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 10 years of consulting, transformation, or operational improvement experience, preferably serving consumer products, manufacturing, distribution, or industrial clients.
  • Proven experience leading large-scale, multi-workstream transformation projects across manufacturing, supply chain, operations, and technology.
  • Deep understanding of manufacturing operations and plant-level business processes, including production, maintenance, quality, materials management, warehousing, logistics, and fulfillment.
  • Strong understanding of the technology landscape supporting manufacturing and supply chain operations, including enterprise resource planning, manufacturing execution systems, warehouse management systems, transportation management systems, industrial automation, connected operations, data, and analytics platforms.
  • Demonstrated success managing executive-level client relationships and influencing senior stakeholders across operations, supply chain, manufacturing, information technology, and operational technology.
  • Experience leading cross-functional teams across business, operations, plant, technology, and third-party partner organizations.
  • Experience translating business objectives into executable transformation roadmaps, implementation plans, measurable outcomes, and value realization plans.
  • Experience overseeing engagement financials, including budgeting, forecasting, revenue management, and profitability.
  • Experience integrating artificial intelligence tools such as ChatGPT into day-to-day workflows to enhance productivity and insight generation, with critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
  • Track record of contributing to business development, account growth, solution development, and proposal development.
  • Strong analytical, problem-solving, and quality assurance experience.
  • Ability to work effectively with C-level clients.
  • Ability to travel 30–50%.

Responsibilities

  • Serve as the executive delivery lead for complex, multi-workstream transformation programs across manufacturing, operations, supply chain, and technology.
  • Lead manufacturing and supply chain transformation projects, including strategic transformation roadmap development and execution planning; workstream coordination across operations, plant, IT, and OT teams; business process redesign and operating model changes; risk, issue, and decision management; executive communications and progress reporting; and benefits realization and value tracking.
  • Oversee multiple engagement teams and workstreams, ensuring alignment across business, operations, plant, IT, and OT stakeholders.
  • Serve as a trusted advisor to Director, VP, and C-suite executives across operations, supply chain, manufacturing, and technology functions.
  • Lead technology-enabled transformation initiatives, including operating model, process, systems, data, and shop-floor technology changes.
  • Drive operational transformation initiatives spanning planning, procurement, manufacturing, maintenance, quality, logistics, fulfillment, and distribution.
  • Understand and advise on the technology landscape supporting manufacturing operations, including ERP, MES, WMS, TMS, automation, industrial data, and connected operations platforms.
  • Translate strategic objectives into executable roadmaps and measurable business outcomes.
  • Ensure adherence to quality, risk management, and delivery excellence standards.
  • Act as the escalation point for complex client challenges and critical program decisions.
  • Leverage artificial intelligence tools to accelerate analysis, synthesize complex information, and support data-driven client recommendations while evaluating outputs with sound judgment.
  • Apply artificial intelligence technologies, including generative AI, automation tools, and data models, to enhance insights, improve delivery efficiency, and elevate client outcomes.

Desired Qualifications

  • An MBA or equivalent advanced degree is preferred.
  • Experience serving consumer products, manufacturing, distribution, or industrial clients is preferred.

About the Company

West Monroe

Digital consulting for business transformation

West Monroe provides digital consulting services that help organizations modernize operations by blending business acumen with technology expertise. Its teams work with clients across industries to develop and execute digital strategies, product engineering, cybersecurity, data analytics, and transformation programs. The firm differentiates itself by combining sector knowledge with technical delivery capabilities and by expanding digital product engineering through acquisitions like Verys. Its goal is to help mid-sized and large enterprises navigate digital change, improve efficiency, and realize measurable value from technology-enabled transformation.

Company size
1,001-5,000
Company stage
Seed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
2002

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