Full-Time

Direct Support Professional

Updated on 9/3/2026

Yai

Yai

51-200 employees

Special education school with integrated therapies

Compensation Overview

$18 - $18.79/hr

Queens, NY, USA

In Person

Category
Social & Community Services (1)
Required Skills
CPR
Infection Control
Medication Administration
Workday HRIS
Electronic Health Records (EHR)
HIPAA

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Requirements
  • The candidate must be at least 18 years of age.
  • The candidate must meet the essential physical demands of the position, including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling, and reaching; using hands to handle, finger, or feel objects, tools, or controls; assisting with lifting or moving individuals of any weight with mechanical lifts or other equipment; pushing individuals in wheelchairs; lifting or moving up to 25 pounds occasionally; and implementing emergency interventions that may require lifting or moving individuals of any weight with or without equipment or other staff.
  • The candidate must have effective written and oral communication skills, including the ability to document services provided for billing and tracking purposes.
  • The candidate must demonstrate enthusiasm for working with people with intellectual and developmental disabilities, initiative, positivity, patience, empathy, and compassion in interactions.
  • The candidate must be able and willing to assist with supports and activities of daily living, including regular exposure to and handling of bodily fluids.
  • The candidate must have basic computer skills, including email, Workday, and related systems such as Digital Agency.
  • The candidate must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised certification within one year of appointment.
  • The candidate must hold or obtain and maintain additional certifications required by the program assignment and people supported, such as Choking Return Demonstration, Approved Medication Administration Personnel, Diabetes Care, cardiopulmonary resuscitation, and tube feeding, within one year of appointment.
  • The candidate must be able to develop and maintain professional relationships aligned with YAI’s mission and vision.
  • The candidate must remain calm in stressful situations and work in a high-energy, fast-paced environment.
  • The candidate must be able to work beyond regularly scheduled hours or shifts and report as scheduled on holidays, during inclement weather, or during emergencies to maintain minimum program coverage unless otherwise authorized.
  • For assignments requiring transportation, the candidate must hold or obtain and maintain a valid driver’s license and van certification based on the position, location, and program.
Responsibilities
  • Assist individuals in maximizing their strengths, interests, and abilities while upholding their personal rights, providing emotional support, and building positive relationships.
  • Support people in meeting personal quality-of-life goals, using person-first communication, encouraging socialization, and facilitating activities that build social connections and community participation.
  • Provide continuous supervision, protection, and care; maintain program protection guidelines; facilitate fire-safety learning and training; and identify and appropriately escalate signs of potential harm to self or others.
  • Ensure health, wellness, and safety through appropriate supervision and crisis management while following applicable policies, procedures, and regulations.
  • Provide support in varied settings according to individualized service and behavior support plans and demonstrate the OPWDD Core Competencies.
  • Implement person-centered individualized plans, including protective oversight, Behavior Support Plans, Staff Action Plans, and Life Plans, while understanding their intentions and goals.
  • Maintain a clean, safe, and organized therapeutic environment.
  • Use safe and appropriate handling procedures and implement infection-control protocols.
  • Provide personal care and assistance with activities of daily living, including bathing, dressing, toileting, personal hygiene, laundry, and housekeeping.
  • Administer medication as prescribed and in accordance with applicable guidelines.
  • Teach and develop skills for people supported.
  • Support person-centered advocacy.
  • Assist with communication, self-expression, and dispute resolution among individuals.
  • Facilitate ethical decision-making.
  • Supervise or plan and prepare balanced meals and snacks in accordance with individual dietary restrictions and guidelines, including modified diets and liquid consistencies.
  • Transport and escort individuals to recreational activities, medical appointments, home visits, volunteer or employment sites, and other destinations.
  • Assist people with purchases and safeguard personal allowance funds and other provided funds.
  • Develop specialized clinical knowledge for person-specific needs, including supporting adults with challenging behaviors, autism spectrum disorders, and complex medical needs.
  • Implement Behavior Support Plans written by the Behavior Intervention Specialist.
  • Collect, record, and summarize data on observable behavior.
  • Observe and report behavioral changes and other signs or symptoms to the clinical or leadership team.
  • Provide feedback and communicate programmatic needs to team members while maintaining a solution-oriented approach during conflicts.
  • Complete and maintain required training and certifications and apply the resulting skills.
  • Review communication logs daily and enter events, progress notes, services, and other information; collect and enter operational data using electronic health record systems such as Digital Agency and Electronic Medication Administration Records.
  • Complete required paperwork and documentation accurately and on time for compliance and billing, including notifications, logs, incident reports, file updates, maintenance requests, phone calls, and incident tracking.
  • Use foundational teaching skills, including Explain, Model, Observe and Evaluate, task analysis, essential skills, supports, modifications, and progressive teaching.
  • Understand behavior as communication and use person-centered thinking to support positive interactions and prevent escalation.
  • Comply with federal, state, local, and other regulatory requirements, including the Health Insurance Portability and Accountability Act.
  • Report facility maintenance, upkeep, and safety concerns to the Program Supervisor or designee.
  • Consult with program leadership, clinical staff, and direct support staff to ensure coordinated care and attend and actively participate in team meetings.
  • Use approved YAI and OPWDD training techniques, including verbal, environmental, and physical interventions and takedowns, to respond appropriately to challenging or self-injurious behavior.
  • Provide coverage for other direct support staff, including at other YAI or off-site locations when needed, and remain on shift to maintain minimum program coverage.
  • Participate in treatment-plan development when assigned.
  • Operate a YAI motor vehicle to transport individuals when required by the assignment, with appropriate credentials.
  • Perform other duties as assigned.
Desired Qualifications
  • A high school diploma or educational equivalent is preferred.
  • Work or life experience supporting people with intellectual or developmental disabilities is preferred.

Yai's Manhattan Star Academy (MSA) is a private, non-profit day school within the YAI Network that serves students aged 3 to 21 with developmental disabilities. It combines academics with therapies (occupational, physical, speech, counseling) in a Montessori-inspired, developmentally based curriculum, using small classes and sensory-friendly facilities with technology to track progress. The school includes a transition and vocational program to prepare students for life after graduation. Its differentiators are the integrated therapeutic model, a specialized environment for neuro-developmental needs, and a continuous education path from early years through post-secondary readiness.

Company Size

51-200

Company Stage

Seed

Total Funding

$330K

Headquarters

New York City, New York

Founded

2023

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Simplify Jobs

Simplify's Take

What believers are saying

  • STAR supported six students in its first year, showing demand for transition services.
  • YAI expanded MSA’s Upper School, signaling ongoing enrollment and program investment.
  • Community internships and podcasts strengthen employability, communication, and family appeal.

What critics are saying

  • YAI warned 2026 Medicaid cuts and flat state budgets squeeze provider wages.
  • Ninety percent of disability providers reported staffing shortages in 2025, pressuring MSA staffing.
  • If Medicaid rates stay inadequate, YAI’s school and adult-services model strains financially.

What makes Yai unique

  • MSA serves ages 3-21 with integrated academics, therapies, and transition programming.
  • STAR launched in July 2025, adding person-centered vocational and community learning.
  • YAI’s Upper School at 150 Amsterdam Avenue expands capacity for older students.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

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