Newrez

Nationwide mortgage lender and servicer

Loan Officer

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeRichardson, TX, USANo salary listed

About the Job

Requirements

Must hold an active state mortgage loan originator license in each state where business is conducted.
Must have a high-school diploma or GED.
Must have a minimum of 3 years of lending origination experience.
Must have strong personal-computer skills, including PowerPoint, Excel, Word, and Lotus Notes.
Must have solid knowledge of state and local real estate markets.
Must be able to plan for contingencies, anticipate problems, and identify risks.
Must be able to negotiate persuasively to produce positive outcomes.
Must be able to listen effectively and respond to customers’ needs.
Must demonstrate customer-service skills by satisfying internal and external customers.
Must demonstrate corporate responsibility by living the company’s stated core values of superior customer service, integrity, respect, hard work, and long-term commitment.
Must be able to instill trust and confidence in others.
Must effectively convey and receive ideas, information, and directions.
Must exhibit professional written and verbal communication.
Must build and maintain work relationships and contacts needed to address issues and obstacles effectively.
Must value all team members’ contributions and resolve workplace conflicts effectively.
Must establish positive rapport with customers.
Must seek creative solutions to customer needs.
Must demonstrate solid selling skills and techniques.
Must influence others to gain commitment.
Must maintain optimism and focus on achieving goals despite adversity, and recover quickly from setbacks and rejections.
Must maintain strong partnerships with customers and support customer satisfaction throughout the sales process.
Must complete required training courses on time.
Must identify customer needs and adapt sales presentations effectively.
Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Responsibilities

Develop and use a network of resources to solicit mortgage loan business and generate new business.
Manage and market to a database of customer contacts.
Educate potential borrowers, real estate agents, and homebuilder sales representatives about company products and services; create and deliver presentations when needed.
Complete loan applications by communicating with prospective applicants and obtaining required information; resolve application questions by telephone, email, or in person.
Assess prequalification and analyze the financial condition and risk of financing requests under company credit policies and programs and applicable state and federal lending regulations.
Negotiate loan rates, terms, and conditions.
Lock loans on time and under the correct product type to avoid fallout.
Collect upfront fees from applicants.
Submit complete loan applications, including required documents and disclosures, and coordinate the process with the assigned processing center.
Enter loans into the appropriate automated underwriting system, such as DU or LP, for an underwriting decision.
Assist with and resolve loan-processing, underwriting, and closing issues in the employee’s pipeline.
Maintain knowledge of the financial industry, economy, market conditions, rates, vendors, and competition.
Represent the company at community and civic functions to enhance its image and develop business.
Apply sound decision-making to applicant inquiries, approvals, and requests in accordance with existing policies, regulations, and procedures.
Maintain compliance across all loan files and the pipeline.
Meet with prospective clients at outside locations, including clients’ homes, and make in-person calls on real estate agents, financial advisors, and other referral sources.

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Job Description

Primary Function

The primary function of the Loan officer is to sell loan products offered by NewRez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client’s home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
Incumbent may work from any of the above listed locations. Not required to cover all above listed locations.

Principal Duties

Utilize and develop a network of resources for mortgage loan business development and solicitation for new business.
Utilize, manage and market to a database of customer contacts.
Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company’s products and services; create and deliver presentations when necessary.
Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company’s credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio).
Negotiate rate, terms and conditions of the loan.
Lock loans on time and in the correct product type to avoid fall-out.
Collect up-front fees from applicant.
Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.
Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee’s loan pipeline.
Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition.
Represent the Company in various community and civic functions to enhance the Company’s image and develop additional business.
Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures.
Maintain compliance on all loan files and pipeline.
Other duties as assigned.

Education and Experience Requirements

Must have an active state MLO license in each state where business is to be conducted.
High-school diploma or GED and a minimum.
3-years lending origination experience.
Strong PC skills, including Power Point, Excel, Word and Lotus Notes.
Solid knowledge of state and local real estate markets.

Knowledge, Skill and Ability Requirements

Ability to plan for contingencies and anticipate problems and identify risks.
Ability to negotiate persuasively to produce positive outcomes.
Ability to effectively listen and respond to customers’ needs.
Ability to demonstrate a strong desire to satisfy one’s internal and external customers by displaying superior customer service skills.
Ability to demonstrate corporate responsibility by living our core values – Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment.
Ability to instill trust and confidence from others.
Ability to effectively convey and receive ideas, information, and directions.
Ability to exhibit professional written and verbal communication at all times.
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
Ability to value contribution of all team members and is effective at resolving workplace conflicts.
Ability to establish positive rapport with customers.
Ability to seek out new and creative ways to provide solutions to the customer’s needs.
Ability to demonstrate solid selling skills and techniques.
Ability to influence others to gain commitment.
Ability to maintain an intense optimism and focus on achieving goals even under adversity.
Ability to recover quickly from setbacks and rejections.
Ability to maintain and foster strong partnerships with customers.
Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service.
Ability to complete all required training courses on time.
Ability to identify customer needs and adapt sales presentations effectively.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
#COA
#LI-EM1

Additional Information:

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy

CA Notice at Collection

About the Company

Newrez

Nationwide mortgage lender and servicer

Newrez is a national mortgage lender and servicer offering conventional, government-insured, and jumbo loans through retail, wholesale, and correspondent channels. It originates loans via multiple channels and can sell them on the secondary market while continuing to service its own and third-party portfolios to earn ongoing servicing fees. Its approach combines broad origination channels with in-house and third-party servicing, and it has grown through acquisitions like Caliber Home Loans to expand its footprint. Its goal is to capture a large share of the mortgage market by expanding financing options, scale, and servicing capabilities.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Whitemarsh Township, Pennsylvania
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Newrez

See more jobs