Client Operations & Yield Manager

Kevel is transforming the retail media space with its cutting-edge, AI-driven ad tech infrastructure APIs that power the Retail Media Cloud™. This groundbreaking solution combines the power of AI insights with API-based technology, allowing multi-brand retailers to build dynamic, customizable ad platforms while maintaining full control of their first-party data. With Kevel, retailers can deliver personalized shopper experiences, optimize ad targeting, and unlock predictive insights to stay ahead in an ever-evolving market.

JOB OVERVIEW: Kevel is the technology platform powering the next generation of retail media networks. We are looking for a detail-oriented Client Operations & Yield Manager to join our team and work directly with our retail partners and their supplier communities. In this individual contributor role, you will be the operational engine behind retailer-run media programs built on Kevel: owning campaign execution, inventory monetization, and performance reporting on behalf of the retailers we serve. You will sit at the center of a three-sided relationship: Kevel as the platform provider, our retail partners as the network operators, and their supplier advertisers as the demand side. This is a high-impact role for someone who understands that context and can navigate it fluently, translating platform capabilities into real results for both retailers and the brands buying their media.

LOCATION: REMOTE - UNITED KINGDOM. This position is 100% remote. Applicants located anywhere within the United Kingdom are encouraged to apply. Applicants must be legally eligible to work within the United Kingdom.

PAY TRANSPARENCY: Kevel uses external, third-party market data to determine compensation for all open positions. Our compensation philosophy is based on the candidate’s specific working location and experience level. This means that we will take a no negotiation approach in our recruitment and offer processes. We believe this is an important step in living our value of embracing diversity while underlining our commitment to fair, equitable and inclusive pay practices.

The annual salary for this position is between £65,000 - £75,000. An exact offer for this position will be determined based on the candidate's working location and experience level, in relation to our existing team.

All compensation packages include the additional benefits as described in the 'Why you'll love working with us' section below. We also have a transparent ‘Total Rewards Philosophy’ we’d be happy to share with you which describes our overall approach to compensation and benefits in full detail! Our recruitment team can share more about this with you in an initial phone interview and will be happy to answer any questions you have related to compensation at Kevel! 

WHAT YOU'LL ACCOMPLISH:

Yield & Inventory Management

• Support retailer partners in forecasting and managing ad inventory availability across their on-site and off-site media channels
• Identify yield optimization opportunities including floor price adjustments, demand prioritization, and deal structuring to help retailers maximize revenue from their supplier base
• Partner with Kevel’s Product and Engineering teams on ad server configuration, auction mechanics, and new inventory formats as they roll out to retail partners
• Help retailers establish and enforce inventory allocation policies that balance supplier demand with shopper experience

Reporting & Analytics

• Build, maintain, and distribute recurring campaign performance reports for retailer stakeholders and their supplier advertisers
• Develop yield analytics views tracking fill rates, CPMs, revenue pacing, and key monetization KPIs at both the retailer and network level
• Conduct post-campaign analysis and translate insights into actionable recommendations for retailers to share with their supplier partners
• Identify trends and anomalies across the retailer portfolio and surface them proactively to internal and external stakeholders

Retailer & Supplier Relations

• Act as the analytical partner to Kevel's client partners, preparing and presenting performance reviews and optimization recommendations to retailer media teams 
• Respond to trafficking requests, creative spec questions, and delivery inquiries with accuracy and urgency, representing Kevel with professionalism
• Support retailer onboarding onto the Kevel platform and help them establish repeatable operational processes for managing supplier campaigns
• Contribute to the development of enablement materials, best practice guides, and self-serve resources that empower retailers to run their media programs effectively
• Support the customer success team on campaign execution by reviewing briefs, QA'ing creative and targeting, and helping resolve pacing issues, discrepancies, and escalations with our outsourced campaign operations team.

SKILLS YOU'LL BRING WITH YOU:

• 3 to 7 years of experience in ad operations, yield management, data analytics, or a closely related role at a digital media company, ad tech platform, or retail media network
• Hands-on experience with ad servers and retail media platforms.
• Proficiency in Excel or Google Sheets; experience with BI tools (Looker, Tableau, or similar) a plus
• Experience utilizing a CRM system, such as HubSpot or Salesforce. 
• Retail media experience (on-site sponsored products, display, or off-site) strongly preferred; familiarity with the retailer/supplier dynamic is a significant advantage
• Excellent attention to detail and organizational skills; comfortable managing multiple campaigns across multiple retailer accounts simultaneously
• Clear communicator who can adapt their style depending on whether they are talking to a retailer’s media team, a CPG brand manager, or a Kevel internal stakeholder
• Hands-on experience with actual analysis tasks, ideally recent, leveraging modern AI tools.
• Experience driving better results for sales and operations teams, demonstrating accountability in yield management.
• SQL or basic scripting experience is a plus but not required
• A mindset of being AI and automation-first, constantly seeking ways to leverage technology to streamline tasks and improve efficiency.

WHY YOU'LL LOVE WORKING WITH US:

• Fully Remote Team: We are a 100% remote work environment with employees located around the world. You are welcome to work from home, one of our offices, a WeWork office, or an equivalent co-working space.
• Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences. We trust our employees to communicate with their managers, and work when they work best.
• Comprehensive Health Benefits - Kevel provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents.
• Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions so employees can save toward future financial objectives. 
• Rest and Relaxation: Unlimited personal time off - and we mean it! We trust our employees to take the time they need, whenever they need it. We also offer Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year!)
• Kevelfest: Our annual corporate retreat! The entire Kevel team gets together once a year for a four - day in - person event filled with collaboration, team building, celebration and fun! 
• Home Office Stipend: You’ll receive a new windows or mac machine (your choice) + a $500 home office allowance to purchase what you need to set up your work space properly!
• Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.
• Free press benefits: Kevel believes all employees should have access to legitimate news sources. You’ll receive a $300 annual allowance to subscribe to the news source of your choice.
• You’ll work with an award winning team! We’ve won numerous Best Places to Work Awards for several years and counting! We’ve also won many awards for our Innovation, Business Intelligence, and our best-in-class products (Software of the Year, Cloud Company of the Year, Best Ad Tech and API Innovator). 
• Full transparency. We embrace transparency and encourage you to read more about what we value through our Company Constitution and Employee Bill of Rights, our About Kevel page, and Careers Page.

Hiring Guidelines by Country: Kevel hires new team members in countries around the world. Some roles may carry specific location-based eligibility requirements. Our Recruitment Team will share the specific benefits that are available in your location, and can help answer any questions about location specific eligibility requirements and benefits after the recruitment process begins. 

ABOUT KEVEL 

Kevel (previously Adzerk) offers the infrastructure APIs needed to quickly build custom ad platforms for sponsored listings, internal promotions, native ads, and more. We are committed to helping publishers drive new revenue and take back the Internet from ad tech giants like Google, Amazon, and Facebook. Kevel was founded in 2010 in Durham, North Carolina. We embrace remote working culture with our entire team being spread across the United States, United Kingdom, Portugal and Singapore! Kevel is proud to be an inclusive workplace with one goal in common — we want to make the internet a better place. 

ALL APPLICANTS ARE WELCOME, EXACTLY AS YOU ARE

We’re building a global community - one that’s safe for people of all backgrounds and walks of life. Our policies and way of working are guided by our core values of inclusivity, trust, empathy, and respect. We know we have more work to do, but firmly believe that our work is at its best when everyone feels free to be their most authentic selves. Kevel is an equal opportunity employer, and we’re proud of our ongoing efforts and commitment to creating a diverse, inclusive, and transparent workplace where everyone feels respected, heard, safe and accepted. At Kevel, we embrace our differences and consider diversity a superpower that drives the success of our organization. Individuals seeking employment at Kevel are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.