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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeSan Ramon, CA, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state where the applicant applies.
  • Entry-level experience in a customer service or retail sales environment.
  • Effective communication, problem-solving, and people skills in a fast-paced retail or salon environment.
  • Comfort operating point-of-sale systems.
  • Fluency in English.
  • Availability during peak times to serve guests.
  • Ability to regularly stand and walk for four or more consecutive hours; bend and twist repeatedly; manipulate fingers and hands; bend and reach wrists and arms; reach with hands and arms; and move up to ten pounds. The role may also require occasional sitting, kneeling, stooping, crouching, and lifting or pushing and pulling up to ten pounds.
  • Ability to communicate regularly with guests through conversations and consultations.

Responsibilities

  • Provide a seamless guest experience from arrival to departure while learning services and working toward the next role.
  • Provide consultations about Madison Reed services and hair-care products, shampoo and condition hair, provide blowout services, and support the unlimited roots membership program and subscriptions.
  • Perform behind-the-chair services, including assisting with finishing services; shampooing and conditioning; styling and blowouts; hot-tool styling; treatment and toner services; and add-on product applications requested by guests.
  • Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
  • Maintain company standards for cleanliness, merchandising, inventory, and company asset security at the Hair Color Bar.
  • Follow protocols for Madison Reed systems, policies, processes, and procedures.
  • Increase Hair Color Bar revenue by increasing average service tickets through additional services, memberships, subscriptions, and home hair-care sales.
  • Complete Assistant Colorist to Colorist training, master color theory, and develop behind-the-chair application skills.

Desired Qualifications

  • Salon or beauty industry experience.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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