Wealth Management Business Operations Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As an Business Operations Specialist , you will support investment and brokerage account operations with US Bancorp Advisors Wealth Management team while also contributing to business analysis, process improvement, system enhancements, testing, and operational initiatives. In this role, you will review and process account requests, perform quality control, maintain account information, and resolve operational issues. You will also evaluate existing processes and systems, identify opportunities to improve workflow and operating efficiency, support technology and procedural enhancements, and participate in testing and implementation activities.

This role is well suited for someone who combines strong attention to detail and operational execution with analytical thinking, problem-solving, technology aptitude, and a continuous-improvement mindset.

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically two or more years of related experience

Preferred Skills/Experience
- Experience in financial services, banking, investments and brokerage operations

- Knowledge of investment and brokerage products, including brokerage accounts, IRAs, and other retirement accounts.

- Experience reviewing financial documentation, processing account updates, or conducting operational quality-control reviews.

- Ability to analyze business needs, workflows, and processes and recommend practical solutions.

- Strong analytical, problem-solving, and decision-making skills.

- Ability to identify, research, resolve, and appropriately escalate operational issues.

- Strong organizational skills with the ability to manage multiple priorities, projects, and deadlines.

- Strong customer service and relationship-management skills.

- Effective verbal, written, and presentation skills.

- Strong data-entry capabilities.

- Proficiency with Microsoft Office applications and the ability to learn and navigate multiple financial and operational systems.

- Ability to work independently while collaborating effectively as part of an operational or project team.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.77 - $34.33

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.