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DoorDash

Runs apps for local food and grocery delivery

Operations Specialist - Office Coordinator

Administrative SupportPosted on Nov 9
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • You have at least 3 years of experience in office management, facilities coordination, workplace operations, or operations coordination across one or more sites.
  • You are highly organized and consistently follow requests through to completion.
  • You have strong communication and interpersonal skills and are comfortable managing vendors, landlords, and internal stakeholders.
  • You can manage multiple priorities, including transport requests, vendor follow-ups, events, and onboarding, in a fast-paced environment with same-day requests.
  • You are comfortable using everyday operations and procurement systems such as Google Workspace, Slack, Jira, Coupa, Brex, and ServiceChannel, or similar tools.
  • You can make small operational decisions independently and know when to escalate larger decisions.
  • You exercise discretion and maintain a customer-focused approach.

Responsibilities

  • Own the equipment transport queue for EOS and drones by setting priorities, scheduling pickups, tracking requests in Jira, and managing no-shows across sites.
  • Triage the daily request queue, make small decisions independently, and escalate larger matters such as security, construction, and audiovisual issues.
  • Own tickets and follow up with Workplace, landlords, and service vendors for cleaning, pest control, dumpsters, repairs, and ServiceChannel; maintain a weekly list of open issues.
  • Walk each site regularly, inspect gates, dumpsters, kitchens, restrooms, and common areas, log issues, and track corrective work through completion.
  • Plan and manage hosting, including catering orders, demo-day logistics, visitor and event preparation, rooms, and shuttles.
  • Own the new-hire onboarding checklist for desks, badges, access, equipment, and orientation, and track desk counts as the team grows.
  • Initiate site-level requests for items such as furniture, desks, and cabinets, and hand them off to Procurement & Inventory for purchase.
  • Take over contractor contract renewals, contractor onboarding, and Coupa processes, including the backlog of contractors expiring at year end.
  • Partner with Front Desk, Procurement & Inventory, and Facilities to build repeatable playbooks that can be reused across sites.

Desired Qualifications

  • Experience in a technology startup or fast-paced corporate environment.
  • Experience with Coupa, contractor onboarding, or contract renewals.
  • Experience supporting multi-site operations or new site openings.
  • Experience planning and running hosted events, demonstrations, or catering.
  • Experience supporting hardware, robotics, or research and development teams with inventory or parts handling.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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