USG Insurance Services is a national insurance wholesaler and managing general agent (MGA) that specializes in finding and placing hard-to-cover commercial insurance. It works with more than 300 A-rated carriers, including both admitted and non-admitted markets, and serves as an MGA for multiple top carriers to write business across all states. The company uses a combination of advanced technology, research, and creative problem solving to tailor coverage and solutions for risk management needs. Its goal is to become the leading provider of innovative risk-management solutions by exceeding client expectations through technology-enabled processes, strategic carrier partnerships, and specialized underwriting expertise.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Tampa, Florida
Founded
2001
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
401(k) Retirement Plan
Remote Work Options
Hybrid Work Options
Dependent Care
Tuition Reimbursement
Paid Vacation
Paid Holidays
USG Insurance Services named a 2026 Top Insurance employer. USG said it encourages employees to challenge established practices while emphasizing collaboration and innovation. Published on October 6, 2026 USG Insurance Services has been named one of Insurance Business America's Top Insurance Employers for 2026, as the wholesale insurance company marks its 25th year in business. Insurance Business America's annual recognition highlights insurance organizations based on employee satisfaction. To qualify for the 2026 list, companies needed an average employee satisfaction rating of at least 75%, based on compensation, benefits, culture, and development. Satisfaction scores among this year's award recipients ranged from 4.02 to 4.58 out of 5. The recognized companies ranged in size from a 67-person retail agency to a national wholesale brokerage with 4,000 employees. USG marks 25 years. Founded in 2001, USG Insurance Services is a national property and casualty wholesaler and managing general agent. The Tampa, Florida-based company has more than 260 employees across the country. USG describes its workplace as a people-first culture centered on employee growth, purpose, and professional opportunities. The company invests in personal and professional development and encourages employees to take initiative and contribute ideas. Entrepreneurial thinking also plays a role in the company's approach. USG said it encourages employees to challenge established practices while emphasizing collaboration and innovation. Leadership supports growth. President Timothy Horton has been with USG since 2001 and leads the company's strategic growth and development. During his tenure, he has helped expand the company's national footprint, product offerings, infrastructure, and technology. Horton has more than 32 years of experience in the insurance industry. Chief Operating Officer Jennifer Kessel focuses on operations, mentorship, employee development, and inclusivity. She has more than a decade of wholesale insurance experience and has previously received recognition from Insurance Business America as an Elite Woman, Rising Star, and Young Gun. Director of Human Resources Kathy Partazana brings more than 27 years of human resources leadership experience to USG. Her responsibilities include aligning the company's talent strategy with its business goals through recruitment, development, and retention initiatives. Partazana also focuses on employee engagement and collaboration, including listening to employees and working to connect workforce needs with organizational objectives. USG joins several other insurance organizations recognized as Top Insurance Employers for 2026, including Risk Placement Services, Orion180, Utica National Insurance Group, Brown & Riding, USI Insurance Services, Balavant Insurance Group, and Ryan Specialty.
USG announces hire of Frank Trump in its Tampa, Florida office. USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Frank Trump to the team as a Producer/Broker in the Tampa, Florida office. Frank brings more than three years of experience in professional liability insurance, along with a background in sales, business development, account management, and client relationship management. Throughout his insurance career, Frank has managed accounts through the full placement process, including submissions, quoting, binding, policy issuance, renewals, and ongoing client and carrier communication. His experience includes professional liability placements, developing new business opportunities, maintaining and expanding client relationships, negotiating coverage and pricing options, and supporting accounts throughout the policy lifecycle. His broader sales background has also strengthened his experience in prospecting, relationship development, and identifying new business opportunities. In his role at USG, Frank will work closely with agents and carrier partners to identify coverage solutions, develop new business opportunities, and support commercial insurance placements. His combination of insurance knowledge, sales experience, and relationship-focused approach will support USG's continued growth and commitment to serving its partners. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesale brokerage firm. ABOUT USG: For 25 years, USG has been a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry-exceeding expectations with its advanced technology, creative problem solving, and research capabilities. CONTACT INFORMATION: FRANK TRUMP Producer/Broker e: [email protected] d: 813.466.3565
USG announces hire of Justin Langford in its Canonsburg, PA office. USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Justin Langford to the team as a Producer/Broker in the Canonsburg, PA office. Justin brings more than four years of experience in commercial insurance underwriting, brokerage, marketing, negotiation, and binding. Throughout his career, Justin has developed experience underwriting and placing commercial risks across garage, property and casualty, and specialty lines. His background includes analyzing complex submissions, developing market placement strategies, negotiating coverage terms and pricing, and maintaining strong relationships with agents, carriers, and brokerage partners. In his role, Justin will work closely with agents and carrier partners to identify coverage solutions, navigate market opportunities, and support new and renewal business. His underwriting background, market knowledge, and experience working across a broad network of carrier and brokerage markets will further strengthen USG's ability to serve its partners nationwide. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesale brokerage firm. ABOUT USG: For 25 years, USG has been a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry-exceeding expectations with its advanced technology, creative problem solving, and research capabilities. CONTACT INFORMATION: JUSTIN LANGFORD Producer/Broker e: [email protected] d: 215.914.8122
USG announces hire of Gerard Prast in its Massachusetts office. USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Gerard Prast to the team as a Producer/Broker in the Massachusetts office. Gerard brings more than four decades of experience in wholesale insurance, excess and surplus lines, underwriting, brokerage, business development, and leadership. Throughout his career, Gerard has held senior leadership and underwriting roles with a strong focus on binding authority underwriting, property brokerage, risk assessment, market development, and agency and carrier relationships. His experience also includes negotiating carrier contracts, developing new business opportunities, managing brokerage operations, and mentoring insurance professionals. In his role, Gerard will work closely with agents and carrier partners to identify coverage solutions, develop new business opportunities, support property and other commercial placements. His extensive industry experience, market knowledge, and longstanding relationships will further strengthen USG's ability to serve its partners nationwide. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesale brokerage firm. ABOUT USG: For 25 years, USG has been a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry-exceeding expectations with its advanced technology, creative problem solving, and research capabilities. CONTACT INFORMATION: GERARD PRAST Producer/Broker e: [email protected] d: 203.231.0388
USG announces hire of Larry Capehart II in its Houston office. USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Larry Capehart II to the team as a Producer/Broker in the Houston, Texas office. Larry brings more than 15 years of experience in commercial insurance, with a strong background in excess and surplus markets, commercial underwriting, risk analysis, broker relationships, and business development. Throughout his career, Larry has developed expertise across a wide range of property and casualty lines, including commercial property, workers' compensation, excess and umbrella, general liability, commercial auto, inland marine, and surety. His experience spans diverse industries and complex commercial risks, with a focus on building strong broker relationships, identifying growth opportunities, and delivering effective insurance solutions. In his role, Larry will work closely with retail agents and carrier partners to help deliver competitive insurance solutions and support business growth. His extensive commercial insurance experience, E&S market knowledge, and commitment to building strong industry relationships will further strengthen USG's ability to serve agents nationwide. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesale brokerage firm. ABOUT USG: For 25 years, USG has been a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry-exceeding expectations with its advanced technology, creative problem solving, and research capabilities. CONTACT INFORMATION: LARRY CAPEHART II Producer/Broker d: 713.568.6138 e: [email protected]