Dynamics CRM Functional Consultant

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

About the team

Our Dynamics Practice and Power Platform Team is at the forefront of delivering innovative, high-impact solutions to major government departments and other non- government agencies. We’re working on a variety of exciting projects that push the boundaries of automation, architecture, and artificial intelligence.

This is a fantastic opportunity for professionals who want to help shape the direction of our department, contribute to strategic growth, and be part of a collaborative, forward-thinking environment.

At the heart of what we do, we empower organisations to enhance operational performance and boost IT agility through tailored Microsoft Dynamics and Power Platform solutions. Our experienced consultants work closely with clients to craft strategies that align with their unique goals, driving sustainable growth and long-term success in a rapidly evolving landscape.

Where purpose meets career:

• Autonomy/Trust: You will have the autonomy to shape and define the architecture and processes, playing a crucial role in the delivery of project's. We trust your expertise and vision to lead the way in building our capabilities.
• Contribution/Impact: This is a unique opportunity to make a significant impact within our organisation by leading and influencing large-scale Government projects. Your contributions will be pivotal in driving the success and growth of our team and capabilities
• Training/Learning Influence: We are committed to your professional growth, offering continuous training and learning opportunities. Additionally, you will have the chance to influence the development and training of other team members, fostering a culture of learning and excellence.

Skills we can’t do without:

• Professional experience of minimum of 5 years of experience with Microsoft Dynamics 365 CRM, including a track record of large end-to-end implementations.
• Strong knowledge of D365 CRM specialising in customer service, and SDLC Software Development Lifecycle.
• An understanding of gathering requirements, conducting customer workshops, translating technical language into everyday terminology.
• Experience with implementing enterprise scale Dynamics CRM solutions
• Optionally experience of other Dynamics modules, such as Customer Insights, Field Service and Sales.

Location: This role is UK-based and offers a remote working opportunity, with occasional UK domestic travel as required.

Additional requirement: Candidates must be eligible to obtain and maintain SC clearance (already holding an SC clearance might be an advantage).

Benefits:

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

Diversity, Equity & Inclusion

At Atos, we want everyone to feel confident and supported throughout the recruitment process. As a proud signatory of the Armed Forces Covenant, Employers Domestic Abuse Covenant (EDAC) and Care Leaver Covenant, we welcome applications from individuals from all backgrounds and life experiences.

As a Disability Confident Leader, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will ensure the appropriate support is in place. Please contact the recruiter managing this vacancy or reach out to our dedicated mailbox: [email protected].

We're here to help ensure you can participate fully and showcase your skills and experience.