Lesaffre

Fermentation specialist advancing food and health

Sales Operations Specialist

Sales OperationsConfirmed live in the last 24 hours

Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

A master's degree or higher in business, economics, or a related field.
At least 3 years of experience in a similar position.
Proficiency with Excel, business intelligence tools such as Power BI, and customer relationship management systems to process large volumes of data, build sales performance dashboards, and analyze metrics such as sales funnels and conversion rates.
Experience using SQL to independently extract key business data.
Good spoken and written English.
Business acumen and a collaborative, action-oriented approach.
Strong communication, coordination, and learning skills.
Strong logical reasoning for structured problem-solving and analytical tasks.
A high sense of responsibility, engagement, and ownership.

Responsibilities

Integrate, maintain, and synthesize data from multiple sources to build a comprehensive database.
Apply advanced analytical techniques to uncover trends, patterns, and insights that inform business strategy.
Prepare reports and visualizations that communicate insights and support strategic discussions.
Translate complex data into clear, actionable insights and communicate them to management and key departments to improve decision-making.
Work with BG&S to measure the effectiveness of market and sales activities and assess whether strategic initiatives deliver results.
Support the preparation and improvement of monthly sales reports, ensuring accuracy, timeliness, and actionable insights for sales performance tracking.
Support and recommend a sales team KPI framework aligned with sales objectives and growth targets.
Use customer relationship management data to develop monthly behavioral assessment indicators for the sales team.
Evaluate sales performance against KPIs and provide regular feedback and improvement suggestions.
Allocate the sales team budget to maximize potential and operational efficiency.
Collaborate with departments to provide tailored data support.
Conduct training to improve data literacy and enable departments to use self-service data tools; share data knowledge and best practices.
Implement processes that make data accessible and understandable so stakeholders can make timely, effective decisions.

Desired Qualifications

Proficiency in Python or similar tools.

Job Description

Data Integration, Analysis, and Visualization

- Data Consolidation: Integrate, maintain and synthesize data from multiple sources to form a comprehensive database.
- Analytical Expertise: Apply advanced analytical techniques to uncover trends, patterns, and insights that can inform business strategy.
- Reporting and Visualization: Make compelling reports and visualizations that clearly articulate insights and drive strategic discussions.
- Insight Translation and Communication: Specialize in transforming complex data into clear, actionable insights, effectively conveying these to management and key departments to streamline the decision-making process.
- Activities Effectiveness: Work closely with BG&S to measure the effectiveness of market and sales activities, ensuring strategic initiatives deliver tangible results.
- Monthly Sales Report Support: Provide ongoing support for the preparation and enhancement of monthly sales reports, ensuring accuracy, timeliness, and actionable insights for sales performance tracking.

Sales Performance Management

- Sales KPI Framework: Support and recommend sales team KPI framework that aligns with sales objectives and growth targets. Utilize CRM data to develop monthly behavioral assessment indicators for the sales team.
- Performance Evaluation: Evaluate sales performance against KPIs, providing regular feedback and improvement suggestions.
- Budget Allocation: Allocate sales team budget to maximize the potential and operational efficiency.

Cross-Departmental Collaboration and Data Support

- Custom Data Solutions: Collaborate with various departments to provide tailored data support that meets their specific needs.
- Training and Education: Conduct training sessions to enhance data literacy and empower departments with self-service data tools. Share data knowledge and best practices.
- Data Accessibility: Implement processes that make data readily accessible and understood, enabling stakeholders to make timely and effective decisions.

Qualifications

Master’s degree and above major in business, economics or related
At least 3 years working experience in similar position
Excel and BI tools (e.g., Power BI) and CRM systems is essential（to efficiently process large volumes of data and build intuitive sales performance dashboards and analyze key metrics such as sales funnel and conversion rates）
Experience in using SQL to independently extract key business data Proficiency in applying Python or similar tools is a plus.
Good spoken and written English
Business acumen, teamwork spirit and positive for action
Strong communication, coordination and learning skills
Strong logical reasoning skills are essential for structured problem-solving and analytical tasks
High sense of responsibility, strong engagement, and work ownership

Additional Information

About the Company

Lesaffre

Fermentation specialist advancing food and health

Lesaffre is a global fermentation company with a long history and a turnover of €3.2 billion. It employs about 11,700 people from 100 nationalities and operates on all continents. The company develops and produces fermentation-derived ingredients and solutions for food, health, naturalness, and environmental sustainability, working with customers, partners, and researchers to harness the power of microorganisms. Its products come from fermentation processes that use microorganisms to transform raw materials into ingredients and additives for scale, safety, flavor, nutrition, and sustainability. Compared with competitors, Lesaffre combines global reach, large-scale production, and a deep, century-long expertise in fermentation, along with a strong network across customers, researchers, and regions. The company’s goal is to nourish 9 billion people in a healthy way by 2050 while making the most of the planet’s resources, using fermentation as a key solution to food and health challenges.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Marcq-en-Barœul, France
Founded: 1853

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