Branch Manager
About the job
- A high school diploma or equivalent is required.
- At least 3 years of banking experience is required.
- Consumer or residential lending experience is required.
- Supervisory experience is required.
- Knowledge of consumer and small business lending operations, teller and customer service representative functions, and bank products and services is required.
- Proficiency in Microsoft Office programs is required.
- Ability to adapt to change is required.
- Participation in required compliance training, including Bank Secrecy Act and anti-money laundering training, is required, along with internal and external training programs, online training, meetings, and seminars or conferences.
- Must pass a criminal background and credit check.
- NMLS initial registration and annual renewal are required, including fingerprinting and background checks.
- Manage the branch's overall operations, growth, and profitability.
- Cross-train on all functions within the branch.
- Manage the day-to-day operations of the branch facility and staff.
- Use reports and resources to maximize results for the branch and staff.
- Maximize branch revenue, sales, and customer satisfaction, including Customer Service Profile scores, while minimizing operating losses.
- Participate in hiring, onboarding, disciplining, and rewarding staff; manage branch employees' performance and coach them for optimal performance.
- Communicate and monitor goals with staff consistently.
- Assist in creating and maintaining the branch business plan.
- Participate proactively in business development efforts to grow the branch.
- Perform business calling and sales programs.
- Update and monitor sales activities using 360 View.
- Develop and maintain a diversified loan and deposit portfolio based on current campaign focus.
- Participate actively in the community and maintain good public relations.
- Implement controls to protect the bank in accordance with policies and procedures.
- Serve as the chief communicator for branch staff.
- Interview consumer loan applicants, including real-estate loan applicants, and request specified information for loan applications.
- Recommend and outline loan terms.
- Travel up to 25% as required.
- Work a generally Monday-to-Friday schedule with flexibility to work evenings and weekends as needed.
- A bachelor's degree is preferred.
- A background in financial operating policies and procedures, state and federal banking regulations, employee development, and public relations is preferred.
About the company
United Community provides a range of financial services across the Southeast, including banking, wealth management, and mortgage services, through more than 200 locations in six states. It serves individuals and businesses with checking and savings, loans, investments, and home financing. The company works by offering in-person and digital banking options, guided by a local presence and customer service focus. It differentiates itself through strong customer satisfaction, consistently earning awards from JD Power, Forbes, Newsweek, and American Banker for trust, best banks to work for, and overall service quality. Its goal is to help people and communities improve their financial well-being by delivering reliable, community-focused financial care through accessible branches and a full suite of financial products.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
null
Founded
1950
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Simplify's Take
What believers are saying
- Q2 2026 operating EPS rose 8% to $0.71, with 3.68% margin.
- Peach State closed August 1, 2026, adding $707 million deposits and Southeast scale.
- August 13, 2026 dividend rose 4% to $0.26 per share.
What critics are saying
- September 8, 2026 securities repositioning creates a $300 million pre-tax loss.
- Navitas exit cut low-yield assets, and management warned about a 20-30bp margin hit.
- If Navitas losses, Peach State integration, and securities trades misfire, earnings credibility erodes.
What makes United Community unique
- United Community paired Southeast branch depth with 200 offices and $29.1 billion assets.
- J.D. Power has named it Southeast retail banking leader for 12 of 17 years.
- The September 2026 international banking team expands fee income beyond plain vanilla lending.
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Benefits
- Flexible Work Hours