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Edelman Financial Engines

Fiduciary financial planning and investment management

Client Service Associate

Customer SupportConfirmed live in the last 24 hours
Full-timeTroy, MI, USAIn-person

About the Job

Requirements

  • Good understanding of finance and investment markets and securities.
  • Critical thinking, attention to detail, and multitasking skills.
  • Ability to adapt to changes in the work environment and handle challenging demands, frequent change, delays, or unexpected events.
  • Ability to maintain a high level of confidentiality.

Responsibilities

  • Coordinate client meetings, including greeting clients, preparing appointments, and supporting completion of required paperwork.
  • Supervise client account activity by researching and resolving issues.
  • Prepare and review new account paperwork to ensure documents are complete and in good order.
  • Verify that accounts are traded into the accurate model and assist operations teams as needed.
  • Supervise incoming rollovers, other investment funding, and transfers to ensure all applicable accounts are moved.
  • Document key client achievements and other relevant data in systems to support future client interactions.
  • Maintain risk awareness and compliance; identify problems promptly while following standard resolution policies, established corporate processes, and regulatory procedures.
  • Support the firm’s initiatives and assist with company-wide projects and activities, attending functions as needed.
  • Participate in projects, task forces, councils, and product rollouts to ensure the Client Service Associate perspective is represented.

Desired Qualifications

  • Two years of relevant experience in a Registered Investment Advisor or Broker/Dealer environment.
  • Bachelor’s degree or equivalent experience.

About the Company

Edelman Financial Engines

Fiduciary financial planning and investment management

Edelman Financial Engines helps individuals and families manage money and plan for the future by providing fiduciary financial planning and investment management. They combine personalized advice with technology to create comprehensive financial plans and manage assets, charging fees as a percentage of assets under management. As a fiduciary, they are legally obligated to act in the client's best interests, aligning their goals with those of the client. Their approach focuses on retirement planning and diversified strategies beyond just stock investments, aiming to grow and protect clients' wealth over time. Their goal is to be a trusted partner that helps clients achieve long-term financial security through transparent, client-centric advice.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Santa Clara, CA
Founded
1987

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