T

Tesla

Makes electric cars, robotaxis and grid batteries

Delivery Experience Specialist

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeNagoya, Aichi, JapanIn-person

About the Job

Requirements

  • At least two years of work experience, with a record of achieving goals in a service-focused industry; automotive expertise is not required.
  • Must be organized and communicate effectively.
  • Must contribute proactively to the team and be motivated to achieve goals.
  • Must have problem-solving ability, prioritize multiple projects, and meet business-critical deadlines.
  • Must be attentive to detail and able to use reporting tools.
  • Must be able to work nights, weekends, and holidays in a retail environment.
  • Must hold a standard driver's license, have at least two years of driving experience, and have no accidents or traffic violations.

Responsibilities

  • Prepare vehicle deliveries and explain delivery information according to customer needs.
  • Create daily and weekly reports and analyze delivery performance to improve productivity, prevent delays, and provide customers with a high-quality experience.
  • Maximize the delivery schedule.
  • Work closely with Tesla Advisors (sales) to support smooth customer deliveries, and contact customers about deliveries when needed.
  • Coordinate deliveries, vehicle movements, and other activities seamlessly with support teams, including order operations, vehicle registration, used vehicles, and fleet, as well as service and logistics.
  • Perform additional tasks and projects based on business needs, including Sales and Delivery needs.
  • Deliver presentations, sales, and delivery related to the Tesla ecosystem.
  • Assist with internal training and onboarding new employees.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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