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Cineplex

Cinema operator, amusement venues, and media

Hourly Supervisor

Food & Beverage Operations ManagementPosted on Nov 9
Part-timeMississauga, ON, CanadaCA$20.95 - CA$22.10In-person

About the Job

Requirements

  • You have 1–3 years of supervisory experience in the food service, retail, and/or amusement industry.
  • Training experience is an asset.
  • You are able to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.
  • You have strong communication, customer service, conflict resolution, and interpersonal skills.
  • You have a strong working knowledge of restaurant industry principles, methods, practices, and techniques.
  • You have a provincially applicable certificate for the sale and handling of alcohol.

Responsibilities

  • Execute Groups & Events within the venue while providing seamless guest service.
  • Maintain seamless operation of all games, coat check, and retail operations within the venue, and provide feedback to employees and the Service Manager to improve the guest service experience.
  • Strive to achieve sales targets while adhering to an established budget during day-to-day operations.
  • Complete daily, weekly, and monthly checklists according to internal and external regulatory requirements.
  • Deliver employee training and development for assigned areas of responsibility, including Bar, Service Floor, Host/Call Center, Amusement, and Event Groups/Live Entertainment.
  • Ensure gaming initiatives are executed to drive financial performance while keeping costs in line.
  • Maintain payroll and attendance records in accordance with legislative and company requirements.
  • Follow applicable provincial health, food safety, and liquor service legislation.

Desired Qualifications

  • Training experience.

About the Company

Cineplex

Cinema operator, amusement venues, and media

Cineplex operates in three connected areas in Canada: film entertainment and content (its cinemas), amusement and leisure (venues like The Rec Room, Cineplex Junxion, and Playdium), and media (digital products such as Cineplex.com, the Cineplex mobile app, and the Cineplex Store). It runs cinemas, interactive entertainment venues, and digital platforms for tickets and content, with Scene+ as a loyalty program that links purchases across its businesses. Compared with competitors, it combines movies, experiential venues, and digital services under one umbrella, using the loyalty program to encourage cross-channel engagement. Its goal is to grow revenue and resiliency by expanding its amusement and leisure offerings and digital products while continuing to support its film entertainment business and adapting to changing consumer preferences and streaming trends.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1920

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