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SupportYourApp

Multilingual tech support and services

Legal Assistant

Legal Counsel & Legal SupportUpdated on Nov 12
Full-timeRemote in PolandNo salary listed

About the Job

Requirements

  • At least 1 year of legal experience in commercial, corporate, or technology law; internships or legal assistant roles in a law firm or in-house team count.
  • At least Upper-Intermediate (B2) spoken and written English, with fluency in Ukrainian, including legal drafting and business communication.
  • Hands-on experience drafting and reviewing contracts, including NDAs, service agreements, and DPAs, and the ability to work independently on standard documents.
  • Good analytical, legal research, and problem-solving skills, with attention to detail.
  • Strong organizational skills and accuracy in document and register management.
  • A Master's degree in Law; final-year students may be considered.
  • Comfort working with AI tools and automated workflows, and the ability to critically review AI-assisted output.
  • Proactive and comfortable working in a fast-paced, business-driven environment.

Responsibilities

  • Draft, review, and help manage standard commercial agreements, including NDAs, service agreements, and assignment agreements, escalating non-standard terms to senior colleagues.
  • Send documents for signing, track signatures, and upload signed documents to the appropriate folders.
  • Maintain legal registers and ensure their accuracy.
  • Assist with due diligence on clients, suppliers, contractors, and partners, and flag potential risks for review.
  • Provide day-to-day legal support to HR, IT, Marketing, Finance, and Operations on routine contractual and compliance questions.
  • Help maintain legal templates and policies, and track relevant regulatory changes.

Desired Qualifications

  • Experience with e-signature and document management tools.
  • Experience working in IT, outsourcing, SaaS, or international business environments.
  • Familiarity with GDPR, data protection, or compliance-related matters.

About the Company

SupportYourApp

Multilingual tech support and services

SupportYourApp provides multilingual, technology-enhanced customer support for tech companies, offering 24/7 omnichannel coverage in up to 60 languages across 28 countries. It combines an in-house trained team with proprietary tools to deliver front-line and technical support, customer success, call center, back-office tasks, data annotation, and staff augmentation across phone, chat, email, and more. The company differentiates itself through a long track record (1200+ professionals, 10+ years), 230+ clients, broad language coverage, and strong security and privacy compliance (PCI DSS L3, ISO/IEC 27001:2013, GDPR, CCPA). Its goal is to help tech companies grow by providing reliable, scalable, compliant multilingual support and related services worldwide, improving customer experiences and operational efficiency.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Wilmington, DE
Founded
2010

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