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Genpact

Global professional services for data-driven operations

Tech Lead – Enterprise Application - Oracle N 4C

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listedHybrid

About the Job

Requirements

  • Experience with Microsoft Dynamics 365 Finance and Supply Chain Management modules.
  • Strong working knowledge of solution and integration design.
  • Experience with Customer Engagement portals and Power Apps Canvas Apps.
  • In-depth knowledge of Microsoft Dynamics 365 Customer Engagement solutions, integrations, Power Pages, and migration.
  • Proficiency with Copilot Studio and integrations with third-party applications such as enterprise resource planning and customer relationship management systems.
  • Experience integrating Copilot Studio with Nice CXone for live-agent handoff.
  • Experience integrating Teams Telephony with Copilot Studio.
  • Proficiency in Microsoft Dynamics CRM, including plugins, workflows, JavaScript, CRM portals, and Web APIs.
  • Azure knowledge.
  • Proficiency with the latest out-of-the-box features in Dynamics CRM.
  • Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a master's degree in Software Engineering.
  • Proficiency in English at C2 level.

Responsibilities

  • Participate in technical analysis and create specification documents.
  • Articulate technical and design/implementation concepts and potential solutions.
  • Develop creative solutions to complex issues that meet client needs.
  • Prepare proposals, responses, and contracts.
  • Work independently to test, document, and deliver solutions.
  • Integrate Copilot Studio bots with third-party applications, including ERP and CRM systems.
  • Integrate Copilot Studio with Nice CXone for live-agent handoff.
  • Integrate Teams Telephony with Copilot Studio.

Desired Qualifications

  • Power Apps skill set.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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