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DoorDash

Runs apps for local food and grocery delivery

New Verticals Associate

Business OperationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Have 1–3+ years of experience in operations, technology, consulting, strategy, business development, banking, analytics, e-commerce, high-growth or early-stage startup experience, or related experience.
  • Have a completed Bachelor's degree.
  • Be comfortable pulling and modeling large datasets and be excited to use or learn SQL.
  • Be able to work through large datasets and thousands of rows of catalog or search data with attention to detail.
  • Be able to turn direction into action, meet deliverable deadlines, and convert insights into repeatable processes.
  • Have a point of view on what makes an online or in-store shopping experience easy or frustrating.
  • Be comfortable with rapid change and learning in new environments.
  • Use or be eager to learn AI tools such as Claude, ChatGPT or Gemini to speed up analysis and workflows.

Responsibilities

  • Analyze search, catalog and customer data to identify findings and build dashboards that turn them into clear priorities.
  • Support customer shopping experiences across search, customer relationship management and catalog quality for New Verticals, with about half of the work focused on Retail.
  • Identify where customers cannot find what they are looking for on-platform, flag or fix customer-experience hygiene issues, and build dashboards to identify where to focus.
  • Plan and execute work spanning strategic planning and operational details to improve how customers discover and purchase products.
  • Launch on-platform tests, consult on customer relationship management campaigns, interpret results, and scale effective approaches.
  • Partner cross-functionally with marketing, product, merchant strategy and operations, account management, analytics, and other teams.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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