Director of Benefits

RaceTrac Company Overview

Job Description:

We’re looking for an experienced Director of Benefits to shape the strategy and future direction of benefits across a growing, multi-brand organization.

The Director of Benefits will lead the enterprise strategy, governance, administration, and continued evolution of our health and welfare, retirement, leave, time off, wellness, and employee support programs.

This is a highly visible leadership role with the opportunity to influence how benefits evolve across multiple brands and employee populations. The Director will balance enterprise consistency with individual brand needs while ensuring programs remain competitive, compliant, financially responsible, scalable, and meaningful to employees.

The ideal leader brings both strategic benefits expertise and strong operational leadership, with the ability to build for the future while ensuring programs work effectively today.

This role is based in Atlanta, GA with hybrid office requirements. For this role 4-5 days a week are expected in our office. Relocation will be considered for this role.

What You'll Lead:

Enterprise Benefits Strategy & Program Design

• Set and execute the enterprise benefits strategy across multiple brands and employee populations.
• Lead the design, evaluation, and continued evolution of health and welfare, retirement, wellness, leave, time off, and employee support programs.
• Establish enterprise standards and governance that create consistency and scalability while recognizing brand-specific needs.
• Monitor market trends, legislative changes, workforce demographics, and emerging practices to keep programs competitive and relevant.
• Use utilization, engagement, cost, and employee experience data to evaluate program effectiveness and identify opportunities for improvement.

Multi-Brand Integration & Harmonization

• Lead benefits, leave, and time-off integration for newly acquired or affiliated brands.
• Assess existing programs, identify gaps and risks, and develop recommendations for future-state design and harmonization.
• Build scalable enterprise frameworks that support efficient administration across different brands and employee populations.
• Partner with HR leadership on program transitions, integration strategies, and implementation.

Benefits Operations & Employee Experience

• Oversee enterprise administration of health and welfare, retirement, leave, time off, wellness, and employee support programs.
• Ensure accurate, timely, and consistent service through internal teams, shared services, third-party administrators, and external partners.
• Establish service standards and performance measures that support a strong employee experience.
• Champion process improvement and automation that increase efficiency, reduce risk, and improve scalability.
• Lead annual enrollment and benefits education and communication strategies that help employees understand and maximize the value of their programs.

Leave, Retirement & Employee Well-Being

• Provide enterprise oversight for statutory and company-sponsored leave and time-off programs, including disability, parental, military, and accommodation-related programs.
• Lead retirement strategy, including 401(k) plan design, governance, administration, fiduciary oversight, compliance, and vendor management.
• Shape wellness and well-being programs supporting employees' physical, financial, emotional, and social health.
• Oversee employee assistance, hardship and support funds, and other programs designed to support employee well-being.

Compliance, Governance & Financial Stewardship

• Ensure compliance with applicable benefits, retirement, leave, and privacy requirements, including ERISA, ACA, COBRA, HIPAA, FMLA, and federal, state, and local regulations.
• Oversee audits, regulatory reporting, plan filings, governance activities, controls, and documentation.
• Partner with Legal and Compliance to evaluate regulatory changes and implement necessary program changes.
• Lead relationships and negotiations with brokers, consultants, carriers, TPAs, wellness providers, and retirement partners.
• Manage benefits and wellness budgets while balancing employee value, market competitiveness, and organizational cost.

Leadership & Partnership

• Lead and develop the team responsible for benefits, leave, time off, retirement, and employee support programs.
• Serve as a trusted advisor to HR leadership and senior business leaders on benefits strategy, employee experience, compliance, risk, and integration priorities.
• Build strong partnerships across Finance, Payroll, Legal, HR Technology, Shared Services, vendors, and business leadership.
• Create accountability and drive continuous improvement across benefits programs and service delivery.

Responsibilities:

Key Responsibilities

Enterprise Benefits Strategy & Program Design

• Establish and execute the enterprise benefits strategy across all brands, ensuring alignment with business objectives, talent strategy, organizational culture, and the employee value proposition.
• Lead the design, evaluation, and ongoing optimization of health and welfare, retirement, wellness, leave, and employee support programs.
• Develop enterprise standards, governance practices, and program philosophies that promote consistency, scalability, and compliance across brands.
• Monitor market trends, legislative changes, workforce demographics, and emerging practices to recommend innovative and competitive solutions.
• Evaluate program effectiveness through utilization, engagement, cost, and employee experience metrics and recommend enhancements when appropriate.

Multi-Brand Integration & Harmonization

• Lead benefits, leave, and time-off integration activities for newly acquired or affiliated brands.
• Conduct program assessments, gap analyses, and harmonization recommendations while balancing organizational objectives, employee experience, and financial stewardship.
• Build scalable enterprise frameworks that allow for efficient administration across multiple brands and employee populations.
• Identify operational, compliance, and employee experience risks associated with acquisitions and integrations and develop mitigation strategies.
• Partner with HR leadership to implement future-state program designs and transition plans.

Benefits Administration Leadership

• Oversee enterprise administration of health and welfare programs, retirement plans, leave programs, paid time off programs, employee assistance resources, and wellness offerings.
• Ensure accurate, timely, and efficient delivery of benefits-related services through internal teams, third-party administrators, and shared service partners.
• Establish service delivery standards, performance metrics, and operational controls that support a high-quality employee experience.
• Champion process improvement and automation initiatives that increase efficiency, reduce risk, and improve scalability.
• Lead annual enrollment and ongoing benefits education and communication strategies across all brands to improve employee understanding, adoption, engagement, utilization, and perceived value of available programs.

Leave of Absence & Time Off Strategy

• Provide enterprise oversight for all leave and time off programs, including statutory, company-sponsored, disability, parental, military, and accommodation-related programs.
• Ensure compliant administration of leave programs across federal, state, and local jurisdictions.
• Establish enterprise policies, processes, and governance structures that create a consistent and equitable employee experience.
• Partner with Legal, Employee Relations, Payroll, and HR leaders on complex leave and accommodation matters.

Retirement, Wellness & Employee Support Programs

• Provide strategic leadership for retirement programs, including 401(k) plan design, governance, administration, fiduciary oversight, compliance, and vendor management.
• Direct enterprise wellness and well-being strategies focused on supporting physical, financial, emotional, and social health.
• Oversee employee assistance, hardship and support funds, and other programs designed to support employee well-being.

Compliance, Governance & Risk Management

• Ensure compliance with applicable benefit, retirement, leave, and privacy regulations including ERISA, ACA, COBRA, HIPAA, FMLA, and related federal, state, and local requirements.
• Oversee audits, regulatory reporting, plan filings, governance activities, controls, and documentation standards that protect the organization and employees.
• Partner with Legal and Compliance teams to assess regulatory changes and implement required program modifications.

Vendor Management & Financial Stewardship

• Lead strategy and negotiations with brokers, consultants, carriers, TPAs, wellness providers, and retirement partners.
• Manage vendor performance through formal service standards, scorecards, and governance reviews.
• Develop and oversee benefits and wellness budgets and provide financial analysis supporting benefit plan decisions.
• Balance employee value, market competitiveness, and organizational cost management objectives.

Leadership & Stakeholder Partnership

• Lead and develop a high-performing team responsible for benefits administration, leave administration, time off management, retirement programs, and employee support programs.
• Serve as a trusted advisor to HR leadership and senior business leaders on benefits strategy, employee experience, compliance, risk management, and integration priorities.
• Build strong cross-functional partnerships across Finance, Payroll, Legal, HR Technology, Shared Services, vendors, and business functions to drive accountability, service excellence, and continuous improvement.

Qualifications:

Required Qualifications

• 10-15 years of progressive experience with 5-8 direct leadership experience leading employee benefits programs within a complex organization.
• Broad benefits expertise across health and welfare, retirement, leave/time off, and wellness programs.
• Experience developing and executing benefits strategy, not solely administering established programs.
• Strong knowledge of benefits compliance, governance, and risk management, including ERISA, ACA, COBRA, HIPAA, and FMLA.
• Demonstrated experience managing benefits vendors, consultants, carriers, and third-party administrators.
• Strong financial and analytical capabilities, including benefits budgeting, cost management, and program evaluation.
• Proven ability to influence and partner with senior leaders and cross-functional teams including HR, Finance, Legal, Payroll, and HR Technology.
• Experience leading and developing a benefits team.

Preferred Qualifications

• Experience leading benefits within a multi-brand, multi-business, or similarly complex organization.
• Experience with M&A, benefits integration, or program harmonization across different employee populations.
• Experience building or transforming benefits programs to support organizational growth and scalability.
• Experience leading benefits process improvement, automation, or service delivery transformation.
• Experience supporting diverse employee populations, including both corporate and frontline employees.
• Experience developing enterprise-wide benefits communication, education, and employee engagement strategies.

What Will Set You Apart

You bring more than technical benefits expertise. You know how to set strategy, navigate complexity, lead through change, and translate benefits into programs that work for both employees and the business.

You’re equally comfortable thinking about the future of the benefits portfolio, advising senior leaders, navigating an integration, evaluating cost and risk, and ensuring employees have a strong experience with the programs offered to them.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.