yoummday provides a platform that connects businesses with a global network of freelance customer service and sales agents to outsource CX. The platform combines multilingual human agents with AI components to handle tasks from automated responses to complex inquiries, and is building its own virtual agents. Clients access talent across languages and regions without establishing physical call centers, gaining cost savings compared with traditional BPO. By blending freelance remote agents with AI and a multilingual pool, yoummday aims to deliver scalable, high-quality customer experience management for enterprises through a hybrid human–AI approach.
Company Size
501-1,000
Company Stage
Late Stage VC
Total Funding
$33M
Headquarters
Munich, Germany
Founded
2017
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