Infosys

Global digital services and consulting provider

Senior Consultant-Process & Change Manager-FSI

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

At least 8 years of experience in technology delivery, consulting, or digital transformation.
Proven experience in banking, financial services, or consulting environments.
Hands-on experience in software development lifecycle processes, Agile methodologies, and program delivery.
Knowledge of process improvement and enterprise transformation.
Knowledge of Agile (Scrum/Kanban) and program delivery.
Knowledge of stakeholder and change management.
Knowledge of data governance and migration.
Knowledge of risk, compliance, and control frameworks.
Experience with SQL, Oracle, and Postgres.
Experience with Power BI, Tableau, and Alteryx.
Experience with JIRA, Confluence, and ServiceNow.
Experience with VBA, APIs, and workflow tools.
Knowledge of cloud/data platforms and reporting tools.

Responsibilities

Lead enterprise-wide process transformation initiatives across the Software Development Lifecycle (SDLC), covering Agile and Waterfall models.
Identify process inefficiencies, control gaps, and automation opportunities through end-to-end process analysis.
Standardize governance frameworks, controls, and delivery practices to improve auditability and execution consistency.
Ensure effective back-testing and validation of controls for sustainability.
Design and implement workflow automation solutions using tools such as JIRA, Excel/VBA, and automation platforms.
Drive efficiency improvements by reducing manual effort and cycle time across operations.
Support data-driven reporting and governance dashboards using business intelligence tools.
Partner with senior stakeholders, including engineering leads, product owners, and test managers, to drive adoption of new processes.
Lead change enablement initiatives, including training, communication, and documentation.
Facilitate cross-functional alignment across large-scale technology programs.
Serve as Scrum Master/Product Manager in digital and data transformation programs.
Manage system integration testing/user acceptance testing governance, release planning, and delivery tracking.
Ensure program delivery aligns with business objectives and regulatory requirements.
Define and implement data governance frameworks, including master data management and metadata controls.
Oversee data migration initiatives across multi-country or multi-entity systems.
Support compliance, risk management, and data quality initiatives.

Senior Consultant- Process & Change Manager- FSI

Infosys Singapore & Australia · Singapore, Singapore · Full-time · Posted 2026-07-15

Workplace: on_site

Department: FSI- Banking and Financial

Description

Level: Senior Consultant

Location: Singapore

Process & Change Manager – Digital Transformation / Technology

Overview

We are seeking an experienced Process & Change Manager with a strong background in digital

transformation, data governance, and enterprise technology delivery. The ideal candidate will

drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.

Key Responsibilities

1. Process Transformation & Governance

• Lead enterprise-wide process transformation initiatives across the Software

Development Lifecycle (SDLC) covering Agile and Waterfall models.

• Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.

• Standardize governance frameworks, controls, and delivery practices to improve

auditability and execution consistency.

• Ensure effective back-testing and validation of controls for sustainability.

2. Digital Delivery & Automation

• Design and implement workflow automation solutions using tools like JIRA, Excel/VBA,

and automation platforms.

• Drive efficiency improvements by reducing manual effort and cycle time across

operations.

• Support data-driven reporting and governance dashboards using BI tools.

3. Change Management & Stakeholder Engagement

• Partner with senior stakeholders (engineering leads, product owners, test managers) to

drive adoption of new processes.

• Lead change enablement initiatives, including training, communication, and

documentation.

• Facilitate cross-functional alignment across large-scale technology programs.

4. Program Delivery & Agile Execution

• Serve as Scrum Master/Product Manager in digital and data transformation programs.

• Manage SIT/UAT governance, release planning, and delivery tracking

Requirements

• Ensure program delivery aligns with business objectives and regulatory requirements.

5. Data Governance & Migration

• Define and implement data governance frameworks, including master data management

and metadata controls.

• Oversee data migration initiatives across multi-country or multi-entity systems.

• Support compliance, risk management, and data quality initiatives.

Required Skills & Qualifications

Experience

• 8–10+ years of experience in technology delivery, consulting, or digital transformation

• Proven experience in banking, financial services, or consulting environments

• Hands-on experience in SDLC processes, Agile methodologies, and program delivery

Core Competencies

• Process improvement & enterprise transformation

• Agile (Scrum/Kanban) and program delivery

• Stakeholder & change management

• Data governance and migration

• Risk, compliance, and control frameworks

Technical Skills

• Data tools: SQL, Oracle, Postgres

• Analytics: Power BI, Tableau, Alteryx

• Delivery tools: JIRA, Confluence, ServiceNow

• Automation: VBA, APIs, workflow tools

• Knowledge of cloud/data platforms and reporting tools

We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you

will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative

work environment and enriching training opportunities

Apply

Apply at Infosys Singapore & Australia

About the Company

Infosys

Global digital services and consulting provider

Infosys is a global provider of digital services and consulting. It helps organizations with software development, cloud solutions, data and analytics, automation, and AI-powered platforms to transform their technology and business operations. The company primarily delivers these capabilities through client projects, outsourcing, and managed services, rather than selling a single standalone product. Infosys differentiates itself by its long-standing global reach (present in over 50 countries) and its breadth of offerings, including a dedicated consulting arm and a business process outsourcing unit, which together cover strategy, design, development, and ongoing operations. Its goal is to guide clients through digital transformation and AI adoption at scale, helping them improve efficiency, agility, and competitiveness over the long term.

Company size: 10,001+
Company stage: IPO
Headquarters: Bengaluru, India
Founded: 1981

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