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Astreya

AI-powered managed IT services provider

AV Installation Technician 1

Equipment Field ServicePosted on Nov 11
Full-timeNew York, NY, USA$17.36 - $27.40 /hrIn-person

About the Job

Requirements

  • Work unsupervised when necessary.
  • Read and understand audiovisual schematics.
  • Have data-gathering, reporting, metrics, and administrative skills.
  • Have knowledge of audiovisual and videoconferencing systems in a corporate environment, including Microsoft Teams, Zoom, Google Meet, Cisco, BlueJeans, and Pexip.
  • Understand TCP/IP networking.
  • Understand audio and video protocols and codecs.
  • Draft and present technical reports in English.
  • Be proficient in installing modern audio, videoconferencing, and audiovisual systems.
  • Understand the end-to-end complexities of an audiovisual and video installation project.
  • Work flexible schedules, including early or late hours, weekends, and evening or overnight shifts.

Responsibilities

  • Provide end-to-end system engineering and quality assurance for integrated audiovisual and videoconferencing technologies in corporate and public-sector environments.
  • Take ownership of the audiovisual systems integration process on assigned projects and generally, analyzing, documenting, and implementing installation best practices.
  • Install audiovisual systems, including first-fix work such as installing containment, cable pulls, and structural fixings; second-fix equipment installation, patching, and configuration; handover checks; and assistance with commissioning.
  • Collaborate with other installation team members to meet deadlines and maintain consistent quality.
  • Interpret and follow technical and construction drawings.
  • Prepare equipment and other parts for upcoming installations.
  • Follow and maintain onsite housekeeping standards.
  • Perform planned and reactive maintenance visits to diagnose faults and undertake repairs.
  • Maintain processes and good working practices to improve efficiency and project delivery.
  • Attend team briefings and provide ideas and suggestions.
  • Report progress and issues to the Lead Engineer and Project Manager to support project goals.
  • Provide feedback and support to the Project Manager after installations, including assistance with commissioning or snagging.
  • Attend role-appropriate training.
  • Maintain multimedia and presentation rooms in good working order; set up and support audiovisual equipment and provide meeting-room and multimedia-broadcasting support.
  • Respond promptly to emergency and ad hoc support requests.
  • Carry out regular preventive room checks and ensure equipment functions according to the room-check procedure.
  • Report faults correctly and promptly, and proactively maintain and report on audiovisual equipment.
  • Provide first-line support, including diagnosing and resolving minor faults and problems onsite.
  • Power equipment down and up when required, typically involving out-of-hours overtime.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

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