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Assurant

Insurance and service contracts for devices

Data Support Analyst Intern

Data AnalysisConfirmed live in the last 24 hours
Internship · Summer 2027Chicago, IL, USA$25 /hr

About the Job

Requirements

  • Currently pursuing a bachelor's degree in Risk/Insurance, Finance, Business Administration, Mathematics, Data Analytics, Economics, or a related field.
  • Experience extracting and analyzing data from sources such as Excel, delimited files, fixed-width files, application programming interfaces, and SQL Server databases.
  • Skills extracting and analyzing data using SQL, Excel, and Power BI.
  • Ability to continuously learn a variety of applications and skills.
  • Ability to process time-sensitive data, make decisions, and communicate actions.
  • Ability to organize work, self-motivate, and manage multiple assignments and priorities.
  • Ability to communicate effectively verbally and in writing with management, team members, business professionals, and technology professionals.
  • Ability to adapt to project-team roles such as analyst, tester, documentation writer, or trainer.

Responsibilities

  • Support department systems and staff by recommending and implementing system enhancements that promote efficiency, compliance, and growth.
  • Maintain and monitor production applications, processes, and data; regularly analyze, maintain, and support system files, tables, and configurations used by corporate applications.
  • Contribute to support activities and project assignments of low to medium risk and complexity, including requirements definition, research, analysis, coordination, testing, training, and documentation.
  • Provide general support for business applications, databases, and integrations.
  • Analyze low- to medium-complexity systems, processes, and data issues and provide remediation options to more experienced team members.
  • Enter routine user-maintained table changes and configurations of low to medium complexity.
  • Troubleshoot low-complexity system issues with limited direction.
  • Identify priority issues, determine which issues are within the analyst's authority, and identify issues requiring direction from a higher authority.
  • Support training by writing documentation and manuals, preparing presentations, delivering training, and providing follow-up.
  • Extract data from internal and external data sources.
  • Support scheduled and ad hoc report requests.
  • Analyze data to deliver reporting and metrics to clients and internal stakeholders.
  • Document new and existing data sources, processes, tables, and fields.
  • Validate report data integrity through regular data analysis.
  • Participate in analysis and definition of business and functional requirements, including client sessions and interviews.
  • Analyze requirements for new projects and processes.
  • Act as the business and technical liaison during analysis, requirements definition, and design activities.
  • Participate in defining testing scope and scenarios and estimating effort and duration for low- to medium-scale projects based on business requirements.
  • Prepare test plans and scripts for low- to medium-scale projects.
  • Research, document, report, and communicate defects in functionality, flow, or program changes.
  • Perform user acceptance testing and deliver results for peer, team, and management review.
  • Apply company-approved project management methodology and project management principles.
  • Prioritize and coordinate project team members' activities for low-impact projects.
  • Participate as a project team member on low- to medium-complexity projects.
  • Identify project issues and communicate progress and obstacles to sponsors or management.
  • Handle multiple tasks and small projects concurrently.
  • Participate in cost/benefit analysis.
  • Coordinate production implementation with the user community and IT for low- to medium-complexity support activities and project assignments.
  • Communicate implementation timelines and tasks.
  • Develop user documentation and training materials.
  • Train trainers and/or impacted associates.
  • Conduct post-implementation audits and reviews.
  • Apply new knowledge rapidly and continuously seek professional development opportunities.
  • Build relationships with internal and external customers and business partners.
  • Manage stakeholder expectations using effective verbal and written communication skills.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1892

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