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Instacart

Connects grocery buyers with local stores

Engineering Manager - Service Platform

Full-TimePosted on 6/24/2026
$196k - $207k+ New-hire equity grant + Annual refresh grants
Senior
Bachelor's
Remote in Canada
RemoteRemote work is limited to Ontario, Alberta, British Columbia, and Nova Scotia.
Engineering ManagementEngineering Leadership

About the job

Requirements
  • A bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
  • At least 2 years of experience leading and managing people, with an emphasis on detailed work designing, analyzing, and troubleshooting large-scale distributed systems.
  • At least 7 years of software development experience in one or more programming languages.
  • A proven track record of launching and shipping high-impact products; experience with internal, developer-facing products is a bonus.
  • Strong proficiency in maintaining high standards for production services.
  • Ability to adapt to a fast-paced environment and lead product and critical reliability systems such as Temporal, canary systems, and deployments.
  • Ability to articulate and convey priorities and balance ongoing organizational needs.
  • Ability to manage cross-cutting stakeholder relationships and prioritize customer needs.
  • Willingness to navigate ambiguous, complex technical problem spaces and understand deployment infrastructure end to end.
  • A leadership-by-example approach and a strong incident-triaging mindset.
  • Willingness to learn unfamiliar domains, languages, and problem areas.
Responsibilities
  • Lead the Service Platform team responsible for core deployment and release engineering systems, including canary infrastructure and end-to-end deployment tooling.
  • Set the vision and drive execution for intuitive, scalable, and resilient systems that enable developers to deploy, validate, and monitor services.
  • Partner with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration while maintaining reliability.
  • Drive reliability and platform initiatives end to end in collaboration with engineers and leaders across the company.
Desired Qualifications
  • Strong communication skills and ability to contextualize problems across various audiences.
  • Skill in navigating ambiguity and involving appropriate stakeholders to address issues efficiently.
  • Experience building and shipping products to users.
  • Expertise in building platforms and high-scale infrastructure.
  • Ability to generate transformative ideas.

About the company

Instacart runs a grocery marketplace where customers order from local retailers across the United States and Canada for delivery or pickup. Its Enterprise Platform also sells software that lets retailers operate their own online stores and manage order fulfillment. Customers choose items through its app or website, and independent contractor shoppers pick and deliver orders using its fulfillment technology. The company earns fees from customers and retailers, sells Instacart+ memberships with delivery benefits, and charges brands for advertising and retailers for software subscriptions. Instacart was founded in 2012 and is headquartered in San Francisco, California.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Instacart funds investment from operations: August 2026 results reported $493 million in quarterly operating cash flow.
  • Most corporate roles retain flexibility: Instacart's Flex First policy permits home, office, or hybrid work.
  • Discount retail expands its reach: September 2026's Dollar General deal planned an Instacart pilot at about 7,000 stores.

What critics are saying

  • Instacart depends on grocers that compete with it: retailer partners also operate their own online stores.
  • Compliance consumes resources: December 2025's FTC settlement required Instacart to fund $60 million in consumer refunds.
  • Flexibility varies by team: Instacart's workplace, IT, and regional operations roles retain location or schedule requirements.

What makes Instacart unique

  • Instacart reaches physical aisles: Caper carts place personalized ads beside groceries and let customers pay from the cart.
  • Shelf observations reinforce Instacart's data advantage: its shopper network generates over 10 million unique data points daily.
  • Instacart aggregates grocery advertising: one campaign spans about 100,000 partner stores across competing retailers.

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Benefits

  • Go far together
  • Grow the pie
  • Roll up your sleeves
  • Put it all on the table
  • Serve generously

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Business Insider
Oct 26th, 2026
Instacart scraps Caper smart cart team in $55M-$80M wind-down

Instacart will wind down the team that develops its Caper smart shopping carts, the grocery delivery company said on Monday. Its board approved the move, which will be completed by the second quarter of 2027. The wind-down will cost between $55 million and $80 million, including the cost of ending some employee roles and contracts, Instacart said in a filing with the US Securities and Exchange Commission. It will reinvest the savings in "strategic growth initiatives." The carts, fitted with cameras and sensors, could weigh fruit, track items, apply coupons, and take payments. In early 2024, then-chief executive officer Fidji Simo said: "We really believe that it's going to be the future of grocery shopping.

Yahoo Finance
Oct 24th, 2026
Uber falls 3.4% on Instacart sale talks, then walks away; mid case points to $189 by 2030

Uber shares fell 3.43% to $66.70 on October 23, 2026, after The Information reported that Instacart is exploring a sale and had held early talks with Uber and DoorDash. Instacart closed up 9.2%. Bloomberg later reported that Uber walked away, citing one person familiar with the matter. Antitrust scrutiny and Uber's recent deal spree were flagged as hurdles. Uber has offered $14.8 billion for Delivery Hero and agreed on October 6 to buy ezCater for $2.3 billion in cash. Uber's chief executive officer, Dara Khosrowshahi, has said grocery and retail could grow bigger than its core food delivery business. Uber reports third-quarter results on November 4.

Traders Agency
Oct 23rd, 2026
Instacart reportedly in early talks on possible sale to Uber or DoorDash.

Instacart reportedly in early talks on possible sale to Uber or DoorDash. Traders Agency Team The Traders Agency editorial team delivers daily market anal... Follow Traders Agency on Google. Add Traders Agency, LLC as a preferred source so its market analysis shows up more in your Search and AI results. Instacart, legally known as Maplebear, is exploring a possible sale and has held preliminary discussions with potential buyers including Uber and DoorDash, according to a Reuters report that cited The Information and people familiar with the matter. The report, published Friday, said the talks are ongoing but there is no guarantee they will lead to a deal. What The Information's report says. Reuters, citing The Information, reported that Instacart has held early-stage conversations with Uber and DoorDash about a potential acquisition. The outlet's sourcing was attributed to unnamed people familiar with the matter, and Reuters stressed that discussions remain preliminary with no certainty of an eventual transaction. On valuation, the report said a typical takeover premium of 30% to 40%, based on recent public technology deals, would value Instacart at roughly $16 billion to $17 billion. That compares with a current market value of about $12 billion, according to the same Reuters report via Central Oregon Daily News. No specific deal structure, financing terms, or buyer-specific offer was disclosed in the reporting. Market reaction. Instacart shares closed about 9% higher on the day the report emerged and were down marginally in extended trading, Reuters reported. Uber shares closed down nearly 3% while DoorDash fell more than 4%, according to the same Reuters report, as carried by Boursorama and Central Oregon Daily News. Separately, Bloomberg Law reported that Instacart shares rallied on the report of sale talks with Uber and DoorDash. Boursorama's closing-price table, sourced to Reuters, listed Instacart up 9.21%, Uber down 3.45% and DoorDash down 3.53% on the session - a slightly smaller DoorDash decline than the "more than 4%" figure cited in the Reuters story text. Comparing the two exact table values, the gap between Instacart's move and Uber's move was 12.66 percentage points (9.21 minus negative 3.45); that is a straightforward arithmetic comparison of reported closing moves, not a forecast or a claim of causation. The pattern is consistent with what Finimize described as a familiar dynamic in takeover speculation: the target's stock often rises first as investors price in a potential premium, while prospective buyers' shares can fall because the market immediately factors in the cost of paying up, the risk of issuing stock or debt, and the drag of a possible antitrust review, according to Finimize. No official confirmation from any of the three companies. Instacart declined to comment when contacted by Reuters, while Uber and DoorDash did not immediately respond to requests for comment, according to the Reuters report. There is no official confirmation from any of the three companies that a sale is being negotiated, and nothing in the reporting indicates a deal has been reached or is imminent. Strategic rationale and regulatory risk. Reuters reported that a potential takeover by Uber or DoorDash could bolster the buyer's online grocery delivery ambitions by combining Instacart's established marketplace and retailer relationships with the buyer's own delivery network and customer base. At the same time, Reuters noted that either deal could draw antitrust scrutiny, since it would bulk up two of the biggest food-delivery platforms in the United States and add to a broader wave of consolidation across the sector. Summarizing the same reporting, Finimize said The Information flagged US antitrust scrutiny and that Reuters noted combining major delivery platforms could draw regulators' attention as the sector continues to consolidate. A deal that has been discussed before. This is not the first time DoorDash and Instacart have been linked. Reuters reported that in 2021, DoorDash held talks to acquire Instacart in a potential deal that would have valued the grocery-delivery company at between $40 billion and $50 billion, according to The Information. Instacart was privately valued at $39 billion at the time. Those talks fell apart partly because of concerns over whether the combination could secure antitrust approval under the Biden administration, the report said. Uber, meanwhile, has recently been active in delivery sector consolidation elsewhere. In July, Uber struck a nearly $15 billion deal to buy Germany's Delivery Hero, creating what Reuters described as the largest food-delivery group outside China. Valuation backdrop. The sale report lands against a backdrop of tempered investor expectations for Instacart's standalone growth. Before the report, Instacart shares traded at just 16 times Wall Street estimates for 2027 earnings per share, a multiple that the Food Institute said prices in relatively minimal growth going forward and/or long-term risk to the business, according to the Food Institute. Bottom line. The reporting, attributed throughout to The Information and relayed by Reuters, describes Instacart as exploring a possible sale with Uber and DoorDash among the parties it has spoken with, but the talks are preliminary and unconfirmed by any of the three companies. Markets reacted quickly, pushing Instacart shares sharply higher while Uber and DoorDash shares both declined, a pattern consistent with how investors typically price takeover speculation. Whether these conversations advance toward an actual transaction, and what premium or structure any deal might ultimately carry, remains unclear based on the available reporting. Related reading. DISCLAIMER: Traders Agency does not offer financial advice. The information provided is for educational purposes only and should not be considered financial advice. Traders Agency is not responsible for any financial losses or consequences resulting from the use of the information provided. Trading carries inherent risks and may not be suitable for all individuals. You are advised to conduct your own research and seek personalized advice before making any investment decisions, recognizing the potential risks and rewards involved. See more from Traders Agency on Google. Make Traders Agency, LLC a preferred source and its market analysis will appear more prominently in your Google Search, Top Stories, and AI results. The Traders Agency editorial team delivers daily market analysis, stock research, and trading education. Its team of analysts covers stocks, options, crypto, commodities, and macroeconomics to help traders make informed decisions. Join the Edge Stop watching. 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FlipIt Money
Oct 21st, 2026
Instacart fined $5M for discriminating against U.S. workers in hiring.

Instacart fined $5M for discriminating against U.S. workers in hiring. Instacart, the US and Canada-based food delivery company, has agreed to pay $5 million as part of a settlement with the US Department of Justice (DOJ) and the Equal Employment Opportunity Commission (EEOC) after facing allegations of discriminatory hiring practices. The agreement follows a DOJ investigation which found that Instacart favored foreign nationals with temporary work visas over US citizens and American workers in its recruitment and hiring processes, a violation of federal anti-discrimination laws. According to the DOJ, Instacart's hiring practices discriminated on the basis of citizenship status and national origin, particularly during the labor market test required for the PERM (Program Electronic Review Management) recruitment process. PERM is a mandatory step for US employers wishing to sponsor foreign nationals for employment-based green cards, requiring companies to demonstrate they have undertaken good-faith efforts to hire US workers before offering positions to foreign workers. The investigation found that Instacart created additional hurdles for US applicants by requiring them to submit physical, mailed applications for positions advertised as part of PERM recruitment, while foreign applicants were allowed to submit electronic applications. As a result, many US workers' applications were not considered in a timely manner, giving preference to temporary visa holders. "This significant resolution marks the fifteenth settlement agreement the Civil Rights Division has reached under my leadership to protect US workers," said Assistant Attorney General Harmeet K. Dhillon of the Justice Department's Civil Rights Division. "Our record demonstrates that the Justice Department is holding companies who prefer workers with temporary employment visas accountable. We will not stop fighting for US workers until there is a fair playing field." Andrea Lucas, Chair of the EEOC, added, "The EEOC is committed to holding companies accountable when they deny equal work opportunities to US workers by preferring temporary visa holders for jobs. Discrimination against workers based on their American national origin has no place in our economy." As part of the agreement, Instacart will set up a $4 million settlement fund to compensate applicants and others deterred from applying due to the discriminatory practices between December 2023 and February 2026. A claims administrator will contact individuals potentially impacted to determine eligibility for back pay and compensatory damages. Until then, the DOJ and EEOC are encouraging individuals who believe they may have been affected to contact [email protected]. Additionally, Instacart will pay $1 million in civil penalties to the United States and has committed to revising its recruitment process. The company is now required to post PERM-related job openings on its public website and accept electronic applications from all candidates. Furthermore, Instacart will provide anti-discrimination training to personnel, revise employment policies, and remain subject to ongoing monitoring to prevent future violations. In a statement to Fox News Digital, an Instacart spokesperson said, "Hiring and investing in American workers across our US business is our priority, and we actively promote every role across many channels to ensure qualified US candidates are always first in line for opportunities. While we maintain that our practices complied with all applicable laws and regulations, we're pleased to have resolved this matter so we can keep our full focus on delivering on our mission for customers, shoppers, retailers, and brands." Current Affairs

PR Newswire
Oct 20th, 2026
Big Y and Instacart launch kiosks and online catering orders across 79 stores

Big Y Foods, a family-owned New England supermarket chain, has launched in-store kiosks and online ordering for prepared foods with Instacart (Nasdaq: CART). The service runs on FoodStorm, Instacart's order management technology for prepared foods, and is live at all 79 Big Y stores. Customers can customise made-to-order meals at kiosks, order online for pickup and prepay, or get delivery through the Instacart Marketplace. The menu includes sandwiches, wraps, bowls, pizza, fried seafood and sushi. Catering can be booked days ahead. Inside stores, a central digital workflow manages production across all order types. Big Y says this improves accuracy and gives kitchens better visibility into demand before peak periods. "Prepared foods are an important part of what we offer," said John Fraro, vice president of fresh foods at Big Y.

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