Utility Technician
Merlin Entertainments
Utility Technician
Merlin Entertainments
Manages branded visitor attractions and parks
Utility Technician – Utility TechnicianLocation: LEGOLAND® New York Resort (Goshen, NY)Department: Technical Services / FacilitiesBuild More Than a Career — Build the Fun! 🎢
At LEGOLAND® New York Resort, we are the place where FUN is built and unforgettable memories are made! From our world-class Theme Park and Hotels to the incredible detail of MINILAND, every brick has a story—and our Technical Services team keeps the magic alive every single day.
As a Utility Technician, you are the backbone of our resort's daily operations. If you love hands-on problem-solving, working across diverse maintenance disciplines, and knowing your work brings smiles to thousands of families, this is where you belong.
Core Responsibilities:
• Keep Safety #1: Maintain strict compliance with internal safety, security, loss prevention, and industry standards (ASTM, NEC, and local electrical codes).
• Master the Facility: Perform preventative maintenance, troubleshooting, and repairs across office lighting, HVAC systems, kitchen and commercial cooking equipment, and plumbing/bathroom fixtures.
• Keep Operations Smooth: Follow scheduled maintenance plans and respond swiftly to emergency call-outs across the park to minimize equipment downtime.
• Hands-On Craftsmanship: Safely operate simple machine tools (drill presses, power saws, grinders) and power/hand tools with precision and care.
• Collaborate Across Teams: Serve as a reliable liaison between maintenance Model Citizens (MCs) and other park departments, offering mutual aid whenever needed.
• Maintain High Standards: Keep all tools, machinery, equipment, and work areas neat, clean, and organized.
• Grow Your Skills: Attend department training sessions, technical seminars, and weekly team meetings to stay up to date on new technology and best practices.
What You Bring to the Team
We are looking for a reliable, skilled team player who thrives in a fast-paced, dynamic environment and stays calm under pressure.
Requirements:
• Education & Age: High School Diploma or equivalent; must be at least 18 years old.
• Experience: Minimum of 2 years in facilities maintenance and repair.
• Technical Skills: Strong working knowledge of tools and practices used to troubleshoot and repair electromechanical systems, lighting, carpentry, and plumbing.
• Blueprints & Reports: Ability to read and interpret blueprints, schematics, technical correspondence, and maintenance reports.
• Mindset & Communication: Excellent verbal and written communication skills, basic math proficiency, and a sharp eye for detail.
• Guest-First Demeanor: A friendly, polite, and service-oriented attitude whenever interacting with guests or team members.
• Composure: Proven ability to respond calmly, rationally, and effectively in high-pressure or emergency situations.
Preferred Qualifications:
• Prior experience with commercial HVAC systems and controls is a strong plus!
Why Join the LEGOLAND New York Family?
• Dynamic Work Environment: Work outside the typical office box in a colorful, energetic resort setting.
• Team Culture: Join a supportive team of passionate professionals who take pride in what they build together.
• Growth Opportunities: Continuous learning, cross-training, and skill development across multiple technical trades.
🎉 Benefits of Joining Merlin Entertainments! 🎉
🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨
Manages branded visitor attractions and parks
Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.
Explore more opportunities at Merlin Entertainments