Site Reliability Engineer
Xurrent
Site Reliability Engineer
Xurrent
Unified ITSM/ESM/SIAM platform with AI
Join Xurrent, where our AI-driven Operations Management platform powers the way modern enterprises manage and evolve their service delivery. We’re looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation.
Xurrent Site Reliability Engineer
Xurrent, Inc. (“Xurrent”) designates a Site Reliability Engineer. The Site Reliability Engineer (SRE) will play a crucial role in ensuring the reliability, availability, and performance of Xurrent's services. As a key technical contributor, the SRE will establish and maintain robust systems and processes, minimizing disruptions and maximizing the overall quality of technical experiences. Much of the software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. Azure and AWS experience is highly desirable with Azure familiarity being required. Reporting to the Director of Site Reliability and TechOps, the SRE will collaborate closely with internal teams to drive operational excellence of the SRE site. The SRE keeps a continuous eye on Xurrent’s systems capacity and performance. Our goal is to provide our customers the best, most reliable, and fastest experience possible.
Responsibilities / Ownership
Requirements:
Preferred:
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We have been made aware of fraudulent job offers being circulated under Xurrent’s name. Please note that only communications from verified recruiters using emails ending in "@xurrent.com" are official.
If you receive unsolicited job offers, interview requests, or messages that seem suspicious, please exercise caution and do not share personal information or make any payments. Please note that Xurrent does not issue job offers without an application and interview process. Only candidates who successfully complete the interview process may receive an offer letter. We're actively addressing this and appreciate your help in staying alert and helping us protect our community.
Statement of Equal Opportunity
Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.
Xurrent is a unified service management platform that blends IT Service Management (ITSM), Enterprise Service Management (ESM), and Service Integration and Management (SIAM) to coordinate work across internal departments—such as IT, HR, purchasing, facilities, and security—and with external organizations, all in one place. The platform uses AI-powered automation to optimize workflows and automate ticketing, enabling smoother collaboration and faster issue resolution. It differentiates itself with cross-functional, cross-organization collaboration within a single product, reinforced by USM certification for Enterprise Service Management and its history as 4me. The goal is to simplify and unify service delivery across both internal teams and external partners by providing a centralized, integrated platform that handles requests, workflows, and service levels.
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