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KnowBe4

Security awareness training and phishing simulations

Sales Development Team Manager - International

Sales Development RepresentativePosted on Nov 13
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Bachelor’s degree preferred.
  • Familiarity with standard concepts, practices, and procedures in the information technology security field is preferred.
  • At least one year of channel or direct sales development experience is required.
  • At least one year of leadership experience is required.
  • Experience with Gmail and Google Docs is required.
  • Experience with Microsoft Office is required.
  • Strong verbal and written communication skills are required.
  • People skills and managerial experience are required.
  • Computer skills are required.
  • A friendly phone voice and ability to leave engaging messages and sound interested are required.
  • The ability to remain persistent in prospect outreach is required.
  • Strong organization and results orientation are required.

Responsibilities

  • Mentor and coach a team of Direct and Channel Sales Development Representatives.
  • Oversee how Sales Development Representatives follow up with and qualify direct and partner leads.
  • Monitor Sales Development Representatives’ daily statistics and identify discrepancies in reporting.
  • Support Channel Sales Development Representatives with partner escalations.
  • Ensure team members follow procedures and policies, and identify areas for improvement to increase efficiency.
  • Provide first-line support to the team by answering questions and directing team members on best practices.
  • Conduct performance reviews with team members.
  • Develop and execute prospecting plans, including email and call scripts.
  • Ensure the team effectively uses a sales tool to discover new leads.
  • Join calls with team members as necessary.
  • Coordinate with the Global Sales Director on the SDR team’s performance, goals, and plans.
  • Provide recommendations on hiring, firing, promotion, and discipline of subordinate employees, which the company gives significant weight.

About the Company

KnowBe4

Security awareness training and phishing simulations

KnowBe4 provides a security awareness training and phishing simulation platform designed to reduce human-vulnerability risk from social engineering. It delivers a library of training modules and realistic phishing simulations through a subscription-based service that is built to be user-friendly and scalable for businesses of all sizes. The platform focuses on rapid deployment so IT teams can start in production quickly, often twice as fast as competitors, with a dedicated Customer Success team that handles onboarding without extra consulting hours. Compared to competitors, KnowBe4 combines a large, ready-to-use training library with easy-to-use tooling and fast onboarding to help organizations strengthen their human defenses more efficiently. The company’s goal is to lower security risk by educating employees and testing their responses to phishing and social engineering.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Clearwater, FL
Founded
2010

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