Reachdesk
SaaS platform enabling data-driven gifting
Commercial Account Manager
+ Stock options + 401(k) employer match
Remote work is limited to the U.S. Eastern Time Zone; hybrid work is available in the New York Metro Area.
About the job
- At least 5 years of experience in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership and a proven track record of renewing, retaining, and growing revenue.
- Experience owning renewals, upsells, cross-sells, and expansion within an existing book of business.
- A track record of creating pipeline and generating new opportunities within existing accounts.
- Strong commercial judgment and problem-solving ability.
- The ability to build executive-level relationships across complex organizations.
- Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts.
- The ability to manage multiple priorities in a fast-paced environment.
- Own retention, renewals, and growth across a portfolio of existing customers.
- Build strong, multi-threaded relationships across key stakeholders and decision-makers.
- Drive upsell, cross-sell, and expansion opportunities within existing accounts.
- Prospect to expand contractual opportunities across teams, departments, and use cases within the existing book of business.
- Lead renewal and commercial conversations, including pricing, terms, and negotiation.
- Run strategic account planning and business reviews tied to customer priorities and measurable outcomes.
- Identify customer challenges early and work cross-functionally to solve them.
- Coordinate internal Client Success, Swag Sourcing, Marketplace, and Logistics teams to help customers achieve the right outcomes.
- Maintain forecasting discipline and pipeline visibility across the book of business.
- Represent the company in executive-level discussions.
- Sales, sales development representative/business development representative, or account executive experience.
- Experience in subscription-based software-as-a-service or other recurring-revenue environments with a consultative, strategic sales motion.
About the company
Reachdesk offers an Allbound Engagement Platform that uses data-driven gifting to engage prospects, customers, and employees. The SaaS platform lets users plan, execute, and track personalized gifting campaigns and integrates with existing tech stacks for coordinated, multi-channel marketing. It differentiates itself by emphasizing personalized gifting within an allbound approach and providing end-to-end campaign management tied to a company’s tools. The goal is to help businesses stand out, strengthen relationships, and achieve measurable ROI from their gifting initiatives.
Company Size
51-200
Company Stage
Series B
Total Funding
$59M
Headquarters
London, United Kingdom
Founded
2018
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Simplify's Take
What believers are saying
- ITS Logistics reported 99% order accuracy and 98% on-time fulfillment on February 5, 2026.
- Reachdesk said July 2025 headcount would rise from 80 to over 200.
- Its 2026 partner program expands low-cost customer acquisition through referrals and commissions.
What critics are saying
- CEO changes in July 2025 signal instability at the top.
- Corporate gifting budgets face cuts when sales teams prioritize core demand-gen spend.
- If fulfillment economics deteriorate, 2027 enterprise renewals collapse and Reachdesk becomes commoditized.
What makes Reachdesk unique
- Reachdesk combines gifting, swag, and logistics into one global workflow.
- Its platform ties gifting to CRM-driven pipeline generation and ROI tracking.
- Partner referrals earn up to 15% commission, strengthening channel distribution.
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Benefits
Remote Work Options
Unlimited Paid Time Off
401(k) Company Match
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Stock Options
Growth & Insights and Company News
6 month growth
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↑ 0%2 year growth
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