X

Xerox

Document technology and services provider

Print Production Operator

Full-Time
No salary listed
Entry
Blue Bell, PA, USA
In Person
Manufacturing & Production OperationsMachine & Process Operation

About the job

Requirements
  • A minimum of one year of experience in a customer service environment is required.
  • A high school diploma or equivalent is required.
  • Ability to use a PC, Microsoft Office, web browsing, email, file management, and data entry is required.
  • Ability to lift up to 50 pounds and stand, walk, bend, and reach for extended periods is required.
  • Ability to work with minimal oversight while maintaining attention to detail and organization is required.
  • Must be willing to cross-train in other business areas.
  • Must take ownership of work and ensure quality standards and contractual obligations are met.
Responsibilities
  • Deliver contracted customer services, including print production, check printing, and mail insertions.
  • Receive, review, and print customer jobs; maintain required reporting logs and billing information.
  • Operate production equipment, mail inserters, and standard finishing equipment, including paper cutters, laminating equipment, spiral binders, and hole-punch units.
  • Inspect output quality before, during, and after each production run and troubleshoot issues according to contracted service-level agreement standards.
  • Resolve issues to meet production, delivery, and output requirements.
  • Estimate, schedule, and track incoming production jobs; maintain current records of materials and ensure minimum stock and supply levels are maintained.
  • Maintain production equipment as needed and ensure it is used correctly.
  • Serve as the primary customer contact and trusted advisor to support customer satisfaction and goals.
Desired Qualifications
  • Prior print production or finishing equipment experience is beneficial but not required; training is provided.

About the company

X

Xerox

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Website

Xerox specializes in document technology and services. It provides printers, copiers, and related document management solutions for businesses, helping them create, store, reproduce, and share documents efficiently. The core technology behind its early products came from xerography, a dry-printing process, which enabled automated copying of plain paper documents. Over time Xerox expanded into services such as managed print and workflow optimization for organizations. The company differentiates itself through a long history of research and development, including the Palo Alto Research Center (PARC), which produced foundational ideas in computing and networking that influenced the broader tech industry, even though Xerox did not always commercialize those inventions itself. Xerox’s goal is to help customers improve productivity and document workflows by providing reliable hardware, software, and services that streamline the way people create and handle information.

Company Size

10,001+

Company Stage

IPO

Headquarters

Norwalk, Connecticut

Founded

1906

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Simplify's Take

What believers are saying

  • Q2 2026 adjusted operating income reached $203 million, up $144 million year-over-year.
  • Management raised 2026 revenue guidance to $7.6 billion and operating income to $555-$605 million.
  • TPG Angelo Gordon JV raised $450 million, supporting deleveraging and note repurchases.

What critics are saying

  • Pro forma Q2 2026 revenue fell 6.5%; core demand still shrinks despite acquisitions.
  • 1,255 layoffs in first half 2026 signal integration pain and constant cost cutting.
  • $4.2 billion debt and 5.1x net leverage keep Xerox vulnerable until 2028 maturities.

What makes Xerox unique

  • Lexmark's December 2025 acquisition broadens Xerox's installed base and service attach potential.
  • September 2026 Proficio CS1100, CF1200, and PX700 FLX expand production-print breadth.
  • Flint Group Digital Xeikon partnership strengthens Xerox's position in high-growth digital packaging.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Holidays
  • Paid Vacation
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

-3%

1 year growth

-3%

2 year growth

-3%
Printing Connect
Oct 21st, 2026
Xerox makes its case to the channel.

Xerox makes its case to the channel. By Anne Valaitis, Keypoint Intelligence. Originally published 21 October 2026. Xerox used its recent Partner Summit in Nashville to address a question that has followed the company since the Lexmark acquisition closed. Is Xerox still committed to print and to the channel? More than 500 partners from over 70 countries attended, a mix of longtime Xerox dealers and partners inherited through Lexmark, many of whom are still deciding how much of their business to build around the combined company. CEO Louie Pastor framed the event around the theme "Built to Win Together" and promised partners straight answers. The core message was that integration is giving way to execution. Xerox pointed to a broader portfolio, a service model designed around reliability, a more partner-centered go-to-market approach, and new revenue paths beyond print. Several of those plans are promising, though many rest on company-reported figures and timelines that remain open. A Broader Portfolio Built Around Service Xerox's pitch rests on four ideas. The first is portfolio breadth. With Lexmark, Xerox now covers A4, A3, and production print more completely than before, and it introduced the 7 and 8 M-Series high-end mono A4 line at the event. Executives cited more than $1 billion in investment booked against three to five year roadmaps. Breadth is not the same as share, however. One executive acknowledged that legacy Xerox held only 3% to 4% of the A4 market, and a fuller lineup does not by itself change that position. The second is end-to-end ownership. Xerox now designs, manufactures, sells, and services its devices and argues that this lets it engineer reliability in from the start. Pastor described an ambition to drive service disruptions toward zero through product design, embedded diagnostics, and AI-driven prediction. Executives cited a 50% reduction in service calls on the 9 Series, which has 500 fewer parts than its predecessor, along with device availability of 99% or better and half of service calls resolved remotely. Xerox did not share the baseline or methodology behind these figures. The third is a partner-first channel model. Starting next year, Xerox plans to replace the separate Xerox and Lexmark partner programs with a single program offering full portfolio access and simplified pricing. It is also working to make indirect fulfillment the default for customers outside its named enterprise accounts. Executives acknowledged the transition will not be complete on day one. The fourth is enablement. Xerox outlined a unified partner portal, co-brandable campaigns, an AI-powered seller content tool, and a beta that extends its Writer AI marketing platform to partners. Xerox IT Solutions also introduced a US referral program for cybersecurity and managed IT, in which Xerox bills the client directly, partners receive a share of gross profit, and partners cannot act as the prime contractor. That structure lowers risk for dealers but also limits how much of the client relationship they own. The timing reflects financial pressure as well as opportunity. Xerox raised full-year revenue guidance to approximately $7.6 billion and expects adjusted operating profit to grow by more than $300 million, about $100 million of which is one-time tariff recovery. Net leverage is expected to fall from roughly six times to nearly four times by year end, a level Pastor acknowledged is still too high. With industry estimates showing print declining by 2% to 3% annually, these conditions give Xerox clear reasons to deepen its reliance on the channel. Buying behavior is shifting as well. Marketing chief Darren Cassidy said roughly 70% of buying decisions are now made before a seller is engaged. Xerox reported strong results from routing leads through AI chat and inside sales, though only about 35% of those leads currently reach partners. Cassidy committed to raising that share but did not name a target. For partners, the practical impact starts with the portfolio and the planned single program, which together could remove gaps that previously sent clients to a second vendor. The service story is more complex. Xerox argues that fewer unplanned calls will shift technician time toward installs and upgrades rather than shrink service revenue. Some partners raised questions about that view, and if devices need less service over time, clients will likely expect contract pricing to reflect it. Dealers on the partner panel reported lower parts costs and easier servicing, though the panel was selected by Xerox and reflected early adopters. Several elements also remain in progress. The unified portal reaches distributors in March, but Xerox declined to give a date for the full rollout. Pricing and incentive details for the new partner program were not yet available. Broader digital services for the channel are not ready, IT Solutions is currently US-only, and portfolio unification runs through 2029, which means partners will manage overlapping product lines for some time. The Keypoint Intelligence Perspective The tone of this summit stood out. Separating one-time gains from recurring profit and declining to commit to unsupported dates are reasonable choices for a partner base that has spent the past year weighing its options. Candor about uncertainty, however, is not the same as resolving it. The service strategy appears sound in principle. Owning design and diagnostics gives Xerox a credible path to differentiate on uptime, one of the few areas where workplace print vendors can still separate themselves. The open questions are whether reliability gains will hold across the full installed base, how Xerox will measure and report them, and how the resulting savings will be shared among Xerox, its partners, and their clients. Execution will ultimately shape how partners judge the summit. The move to a single partner program, the portal rollout, and the IT Solutions expansion will be natural places to see Pastor's emphasis on named owners and firm dates in action. Partners would also benefit from more performance data on the 9 Series as it matures, along with greater visibility into how leads will be shared between Xerox's inside sales teams and the channel. The resellers Keypoint Intelligence spoke with at the event remain committed to Xerox, but their support comes with clear expectations. They want to see faster execution, simpler processes, and firm timelines turn into day-to-day improvements in how they do business with the company. Knowledge gaps also remain, as traditional Xerox resellers still need a better understanding of the Lexmark-heritage products and the A4 portfolio before they can sell the full lineup with confidence. The next 12 months will show whether Xerox can deliver those changes for the partners it is asking to invest alongside it. Stay ahead in the ever-evolving print industry by browsing its Report Store for the latest insights. Log in to the InfoCenter to view research and studies through its Workplace- and Production-based Advisory Services. Log in to bliQ for product-level research, reports, and specs. Not a subscriber? Contact Printing Connect for more information. Original source: Keypoint Intelligence - Xerox Partner Summit Signals a Shift from Integration to Execution

Sprinter
Oct 15th, 2026
Xerox holds 2026 Global Partner Summit with record attendance.

Xerox holds 2026 Global Partner Summit with record attendance. 15 October, 2026 Xerox held its 2026 Global Partner Summit yesterday in Nashville, Tennessee, with more than 500 channel partners from over 70 countries attending, exploring new opportunities created by the company's expanded portfolio, capabilities, and global reach. Xerox chief revenue officer Jacques-Edouard Gueden said, "Over the past few years, we've taken significant steps to strengthen Xerox and broaden what we can deliver for customers. Now the opportunity is to put those advantages to work with our partners: expanding client relationships, reaching new buyers and accelerating profitable growth". "Our partners are critical to bringing those capabilities to market, and this summit is about giving them more ways to compete and win." During the Summit, Xerox showcased how its expanded portfolio, service and technology capabilities, global reach, and go-to-market resources, are giving partners more ways to address evolving client needs, strengthen existing relationships, and pursue new business. The event featured executive discussions, product demonstrations and partner-led sessions focused on growth and market expansion, including a keynote address from Right AI founder Ovetta Sampson. As one example of the expanded portfolio and capabilities available to partners, Xerox introduced the Xerox 7 M-Series and 8 M-Series black-and-white A4 printers and MFPs, along with enhancements to Xerox Print and Scan Experience and the Xerox Easy Assist mobile app. Designed with security, productivity, and sustainability in mind, the new devices feature advanced security capabilities, faster scanning speeds, improved reliability, and support for a broad range of specialty applications. Together with Xerox Print and Scan Experience and Xerox Easy Assist, the portfolio helps organisations simplify document-intensive processes, improve productivity, and create a more connected workplace experience. Xerox stated the regional rollout of the Xerox 7 M-Series and 8 M-Series begins on 27 October but Xerox Print and Scan Experience and Xerox Easy Assist are available now.

The Cannata Group LLC
Oct 14th, 2026
Xerox opens 2026 Global Partner Summit with record attendance and expanded partner opportunities.

Xerox opens 2026 Global Partner Summit with record attendance and expanded partner opportunities. Music City, here come Xerox's partners! Xerox Holdings Corporation (NASDAQ: XRX) today welcomed more than 500 channel partners representing more than 70 countries to its 2026 Global Partner Summit to explore new opportunities created by the company's expanded portfolio, capabilities, and global reach. "Over the past few years, we've taken significant steps to strengthen Xerox and broaden what we can deliver for customers. Now the opportunity is to put those advantages to work with our partners: expanding client relationships, reaching new buyers and accelerating profitable growth," said Jacques-Edouard Gueden, chief revenue officer at Xerox. "Our partners are critical to bringing those capabilities to market, and this summit is about giving them more ways to compete and win." During the Summit, Xerox is showcasing how its expanded portfolio, service and technology capabilities, global reach and go-to-market resources are giving partners more ways to address evolving client needs, strengthen existing relationships and pursue new business. The event features executive discussions, product demonstrations, networking opportunities and partner-led sessions focused on growth and market expansion, and will also include a keynote address from Ovette Sampson, founder of Right AI. As one example of the expanded portfolio and capabilities available to partners, Xerox introduced the Xerox(R) 7 M-Series and 8 M-Series black-and-white A4 printers and MFPs, along with enhancements to Xerox(R) Print and Scan Experience and the Xerox(R) Easy Assist mobile app. Designed with security, productivity, and sustainability in mind, the new devices feature advanced security capabilities, faster scanning speeds, improved reliability and support for a broad range of specialty applications. Together with Xerox Print and Scan Experience and Xerox Easy Assist, the portfolio helps organizations simplify document-intensive processes, improve productivity, and create a more connected workplace experience. Regional rollout of the Xerox 7 M-Series and 8 M-Series begins Oct. 27. Xerox Print and Scan Experience and Xerox Easy Assist are available now. To learn more about the Xerox Global Partner Program and the full Xerox portfolio, visit www.xerox.com. About Xerox Holdings Corporation (NASDAQ: XRX). Xerox is a global technology company with more than 120 years of innovation leadership. The Cannata Report design, manufacture, deliver, and support print, IT, and digital services for nearly 200,000 clients worldwide. Its integrated, AI-powered portfolio includes managed and production print, document management, workflow automation, cybersecurity, cloud managed services, IT infrastructure and collaboration technology. Serving clients from growing SMBs to 90 percent of the Fortune 500, Xerox supports leading healthcare, government, financial services, education, legal, retail and commercial organizations. Through direct sales and a global network of channel partners, The Cannata Report deliver the technology, expertise, and support organizations need to operate efficiently, securely and at scale.

Press Advantage
Oct 8th, 2026
The Boss Company announces new partnership with Xerox.

The Boss Company announces new partnership with Xerox. October 08, 2026 October 08, 2026 - The Boss Company today announced a partnership with Xerox, a global technology company with more than 120 years of innovation leadership. This collaboration will enable The Boss Company to deliver advanced digital solutions to organizations across the Southeast. Through this partnership, The Boss Company will integrate Xerox managed print and copy services into its offerings, helping clients reduce costs and increase workflow efficiency. "Xerox is a global technology company with more than 120 years of innovation leadership in print, and we are proud to represent their brand in the state of Alabama," said Troy McCawley, President of The Boss Company. Xerox continues to invest in technologies that empower a more connected and productive workplace. This partnership provides customers with flexible, scalable solutions that support hybrid work, automation, and secure digital workflows. About The Boss Company Headquartered in Birmingham, Alabama, The Boss Company is a comprehensive business technology solutions provider serving organizations throughout the Southeast. The company specializes in helping businesses simplify their technology needs by bringing multiple essential services together under one trusted partner. With expertise spanning managed IT services, cybersecurity, data security, business communications, VoIP, carrier services, audio-visual technology, digital marketing, and copy and print solutions, The Boss Company delivers integrated services tailored to the operational needs of each organization. Rather than offering a one-size-fits-all approach, the company works with clients to identify opportunities for greater efficiency, improved connectivity, and long-term growth. A central part of The Boss Company's approach is helping businesses navigate an increasingly complex technology landscape. As organizations adopt new systems, expand their operations, and face evolving security concerns, having dependable technology support becomes increasingly important. The Boss Company helps clients address these challenges through proactive IT management, infrastructure support, cybersecurity solutions, and reliable business communication systems. The company also provides document management, copier services, managed print solutions, and workflow technology designed to streamline everyday operations. By evaluating existing processes and identifying areas for improvement, The Boss Company helps businesses make informed decisions about technology investments while reducing unnecessary complexity. Beyond equipment and technology implementation, The Boss Company emphasizes ongoing customer support and lasting business relationships. Its team works closely with organizations throughout the planning, installation, training, and maintenance processes, helping ensure that the solutions provided continue to meet their needs as they evolve. The Boss Company's integrated approach allows clients to work with a single technology partner rather than coordinating services across multiple providers. This model is designed to simplify vendor management, improve accountability, and create a more consistent experience for businesses seeking dependable technology solutions. As workplace technology continues to advance, The Boss Company remains focused on connecting organizations with practical, scalable solutions that support productivity and business growth. Its partnership with Xerox reflects that commitment by expanding access to established technology offerings and additional resources for businesses throughout Alabama and the greater Southeast. Through a commitment to personalized service, innovative technology, and dependable support, The Boss Company continues to help organizations strengthen their operations, adapt to changing business demands, and prepare for future opportunities and growth. The company remains dedicated to building lasting partnerships with businesses across Alabama. For additional information about The Boss Company and its services, visit https://thebossco.com/.

Print21
Oct 2nd, 2026
Xerox launching inkjet and toner presses.

Xerox launching inkjet and toner presses. By Wayne Robinson October 2, 2026 Xerox, which is widely expected to re-enter the ANZ market next year, is launching two new inkjet presses, and a successor to its six-colour Iridesse toner press. The company says it is deepening its commitment to production print with an inkjet portfolio spanning cut-sheet and continuous-feed, alongside its new six-colour flagship press for graphic arts. Integrated with the Xerox end-to-end production ecosystem of presses, workflow automation software, media expertise and lifecycle services, the new offerings extend specialty colour and intelligent automation capabilities across the broader portfolio, which Xerox claims will help print providers bring more work in-house, streamline production and pursue new revenue opportunities. Terry Antinora, president, Global Production Print Services at Xerox, said, "We're giving print providers a complete inkjet portfolio, embellishment, intelligent automation, and AI-powered tools that help them grow, differentiate, and win. Everything we're launching is designed to improve customer profitability - not just increase print volume." The new Xerox Proficio Jet CS1100 is a B3 cut-sheet inkjet press that delivers speeds of up to 300 images per minute. New Xerox-developed printheads and a high-definition ink formulation deliver 1200x1200dpi resolution, with 2-bit variable-drop imaging for precise dot placement. A scalable drying architecture supports media up to 350gsm, including coated stocks. According to Xerox the platform 'enables print providers to shift a wider range of work, from transactional and direct mail to graphic communications and commercial print, onto a single press without compromising quality.' It is scheduled for release in a year's time. The new Xerox Proficio Jet CF1200 is an 'industrial' continuous-feed inkjet press that delivers speeds of up to 160 metres a minute at 1200dpi within a 'compact' 8.5 metre footprint. Xerox says it is the smallest 20-inch press in its class. It handles between four million and 30 million Letter / A4 impressions per month, 'helping high-volume print providers increase capacity, operate more efficiently and protect margins.' The press is scheduled to hit the market in Q1 next year. Succeeding the Iridesse, the Xerox Proficio PX700 FLX is a new graphic arts production press that delivers speeds of up to 120 pages per minute, and supports up to six colours inline at rated speed. New Fluorescent Green specialty toner further expands the colour, and says Xerox, improves RGB accuracy when paired with Fluorescent Pink. According to Xerox its intelligent automation helps reduce operator intervention and improve consistency, enabling print providers to create differentiated, high-value applications. The new Proficio PX700 FLX will be commercially available in Q2 next year. In addition Xerox has updated its Proficio PX300 and PX500 features, with new Beyond CMYK and fifth-colour options, including Gold, Silver and White. The Proficio PX300 and Proficio PX500 expand opportunities for metallic effects and printing on dark and transparent media. The Proficio PX300 now also features the Xerox PredictPrint Media Manager, which uses AI-assisted cloud intelligence to simplify media setup and optimise colour stability. Xerox has not operated in Australia since its Fuji Xerox joint venture with Fujifilm ended five years ago. Digital edition. Read the latest issue of Print21's magazine.